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SSLs.com Gets a New Look

Wed, 19th August 2015, 19:45

SSL.com logo

SSLs.com, one of the leading SSL certificates stores, recently redesigned their website, providing a new, whole-user experience.

The new  SSLs.com site redesign:

  • Enhances and personalizes user experience
  • Improves support service
  • Simplifies product filtering and management
  • Is faster, more robust and more reliable
  • Provides a light and fresh experience

Along with the new design also came a brand new product: Multi-domain SSL certificates.  Multi-domain SSLs are a must-have for MS Exchange servers and a great  choice for users with dedicated web sites for multiple online projects. Certificate types are are as diverse as the businesses or individuals that use them, and SSLs.com offers a variety of multi-domain certificates to suit any user’s budget or brand preference. Learn more about Multi-domain SSL offered by SSLs.com.

SSLs.com still offers a superb selection of SSL certificates from the best brands like Comodo, GeoTrust, Symantec and more. And SSLs.com’s prices are still up to 86% cheaper than most other SSL stores.

About SSLs.com:

SSLs.com is a US-based SSL certificates store with global presence and is a member of the Namecheap family. Since 2004, SSLs.com has been keeping websites and web users securely connected by providing quality SSL certificates.
SSLs.com accepts VISA, MasterCard, American Express, Bitcoin and PayPal as payment.
Visit SSLs.com to get the fastest and easiest experience shopping for an SSL.

 

Reliable Hosting from Namecheap

WUALA SHUTDOWN NOTICE. Some Cloud Storage Alternatives

Tue, 18th August 2015, 14:09

WUALA SHUTDOWN NOTICE

Dear Wuala Subscriber,

THIS NOTICE CONTAINS IMPORTANT INFORMATION ABOUT YOUR WUALA ACCOUNT AND THE DATA STORED IN YOUR ACCOUNT. PLEASE READ THIS NOTICE CAREFULLY.

Today we are announcing plans to discontinue Wuala secure cloud storage service. Please note the following important dates:

  • 17 August 2015: No further renewals or purchase of storage
  • 30 September 2015: Wuala service will transition to read-only
  • 15 November 2015: Wuala service terminates and all data stored in the Wuala cloud will be deleted.

Effective as of today, you will no longer be able to purchase storage or renew existing accounts. Full account service will continue through 30 September 2015, at which point all active accounts will shift to read-only mode. Effective Sunday, 15 November 2015, the Wuala cloud service will terminate.
Please download the content in your Wuala account and safely backup it to your PC, Mac, external hard drive or another cloud storage provider. After 15 November 2015, you will no longer have access to your content, which will be deleted. Please use this time to download and backup the content stored in your Wuala account.

Customers who have an active prepaid annual subscription will be eligible to receive a refund for any unused subscription fees. Your refund will be calculated based on a termination date effective from today’s date, even though the full service will remain active until 30 September 2015 and your data will be available until 15 November 2015. Refunds will be automatically processed and issued to eligible customers in coming weeks. Some exceptions apply.

 

Some Alternatives

Hostjury has put together a list of file sharing companies, linked to their profile and review pages. While comprehensive, it is by no means a complete listing. As is the HostJury custom, the list is presented in no particular order and we makes no recommendation or endorsement of any web hosting providers... or in this case, file sharing and data storage companies.

 

Dreamhost

Detailed Profile of Geek Storage - Webhosting for Geeks

Tue, 4th August 2015, 17:21

Geek Storage is a provider of website hosting, VPS, and dedicated servers for small to medium-sized businesses. The geeks behind GeekStorage.com know what it takes to ensure quality web hosting. Having hosted over 20,000 websites we know that guaranteed performance backed up by "Powered by Geek" support ensures you are with the best.

"Web Hosting For Geeks, By Geeks" That's our driving force. We know you like lots of cool features and our goal is to deliver them to you, along with guaranteed performance. We are constantly developing and deploying backend features that add value to your service - free of charge. After all, homegrown features combined with the leading industry software allows you to experience truly superior web hosting.
 

Founded: 2007, Privately Held
Domain Registered on: March 25, 2007
Company Size: Less than 10 employees.
Headquartered: Norman, Oklahoma USA 73071

 

A random quote from the web… Based in the USA but damn cheap, very reliable and they have a cool name! Jamie aka _hotrodthug

Fun Fact: We live and breathe web hosting; this is what we do. You can rest assured that we have the knowledge, experience, and stockpiles of energy drinks to keep your service running smoothly.

 

Acquisitions & Brands

GeekStorage or Geek Storage

 

Specialties

Shared Hosting, Reseller Hosting, Virtual Private Servers (VPS), Dedicated Servers, Domain Registrations and SSL Certificates.

 

Hosting Solutions (Web Hosting Plans)

Shared Hosting (3 levels: Basic, Pro, and Ultimate Plans)
Priced from $2.99 per month paying Biennially

There is no better configuration on the market when it comes to manageable, secure, and reliable shared web hosting. cPanel®, CloudLinux, LiteSpeed, and MariaDB form the highly optimized Linux-based Geek Stack residing at the core of our web hosting services. We also utilize the SpamExperts enterprise spam solution to deliver reliable and hassle-free e-mail.

  • 10 to 40 GB Storage *
  • Unlimited Bandwidth
  • Free Domain Registration*
  • Instant Activation
  • Free 1 Year SSL Certificate*
  • Daily Off-site Backup
  • And more

* Depending on plan and/or term chosen.

 

WordPress Hosting (3 levels: Basic, Pro, and Ultimate Plans)

Priced from $2.99 per month paying Biennially
Shared Hosting tailored to your website’s demands and optimized for WordPress.

  • Simple One-Click Installation
  • Free Migration of your WordPress Site
  • Peace of Mind with Automatic Updates
  • Maximum Speed with CloudFlare

 

Virtual Private Servers (VPS) Various Plans depending on Specifications From $6.80 per month *

All VPS plans are upgradeable to a level of managed service. With management service, the geeks will take care of your server setup, configuration, security hardening, and common administration tasks.
Multiple levels of management service are available. You can pick the service that suits your needs and budget the best. Management service can be added and removed at any time.

  • 512 MB RAM up to 32GB RAM *
  • 1 CPU Core up to 8 CPU Cores *
  • High-performance SSD storage *
  • 1 TB Bandwidth to 8 TB Bandwidth *
  • 2 Dedicated IPs
  • 150+ operating system templates
  • Control panel options include cPanel®, Plesk, and DirectAdmin
  • WHMCS Billing System *
  • Instant resource scaling
  • Full Root Access
  • and more...

* Depending on plan and/or term chosen.

 

Dedicated Servers

Enterprise hardware at affordable prices. Get more RAM, larger drives (including SSDs), and more. Pricing is based on server specs and other variables which are beyond the scope of this profile. You will need to request a quote from Geek Storage on building a server specifically for you. Just let them know what you’re looking for.

 

Couple More Details…

Shared hosting accounts, without the WebHostManager (WHM) add-on activated on the account may not be used to resell web hosting to others. If you hoping to become the next big thing in web hosting, you must use a reseller account, VPS, dedicated server, or purchase the WHM add-on for that shared hosting account

Pricing was accurate on the day we copied it from the Geek Storage website. We’ve included the plan pricing as a point of reference only and like everything in life, it’s subject to change without notice.

More detailed information about all the great features included in Geek Storage packages are available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)


(editor’s remark. If it’s unlimited, why would a host measure usage. Conversely, unmetered is not tracking usage. Unless a web host uses the term “unmetered” then there is likely a limit somewhere)

All Geek Storage plans have storage limits allocated to the specific plan chosen. Geek Storage shared servers are NOT limited in their bandwidth allowance although unlimited bandwidth usage is not available for resellers, dedicated or VPS servers. Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.... that said, shared hosting space may only be used for web files, active email and content of User Websites. Shared hosting space may also not be used for storage (whether of media, emails, or other data), including, as off-site storage of electronic files, email or FTP hosts!


Geek Storage’s Terms of Service is pretty much straight forward and mundane. Not exactly clear English as the Geeks have chosen to employ some legal begal type double talk. Regardless everyone is advised to read the ToS in its entirety prior to purchasing any service. I’ve seen worse so do enjoy!

 

Service Level Agreement (SLA)


Shared Hosting and Reseller Hosting: If your shared or reseller server has a physical or network downtime that falls short of the 99.9% uptime guarantee, you are eligible to receive a five (5) percent credit for each half-hour of downtime under 99.9%, of the affected Service, to your account. This uptime guarantee does not apply to planned maintenance.
VPS and Dedicated Servers:

If your VPS or dedicated server has a network downtime that falls short of the 99.9% uptime guarantee, you are eligible to receive a five (5) percent credit for each half-hour of downtime under 99.9%, of the affected Service, to your account. This uptime guarantee does not apply to planned maintenance.

Requesting Credit: To request credit under this Uptime Guarantee, you must contact us in writing within ten (10) days of the end of month in which the downtime occurred. Your request for credit must be sent by e-mail to support@geekstorage.com. Approval of any credit is at the sole discretion of Geek Storage and may be dependent upon the justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability.

 

Acceptable Use Policy (AuP)

Again everyone needs to read that fine print for themselves but it would appear on a glance that Geek Storage keeps it short, sweet, and generic in nature. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the Geek Storage contact page.

Control Panel: Shared hosting account have cPanel by default. VPS and Dedicated plans allow you the option of choosing your prefered control panel: cPanel, Plesk, or DirectAdmin.

Script Installer: Softaculous offers easy one-click installation of 300+ of the most popular software scripts, including WordPress, Drupal, phpBB, and more!

Website Design Service: Geek Storage says little about web design on their official website but searching the web did reveal some interest in pursuing the activity. Alas we determined that Geek Storage was indeed dabbling in a few local projects at one point but it has since fallen by the wayside. Geek Storage do not offer web design anymore.

Version of PHP: Geek Storage currently provide support for the following versions: 5.3, 5.4, 5.5, and 5.6, which you can change based on your requirements.

Site Migration: “Our support team will make every effort to help you move your website to us. Account transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for fourteen (14) days from your signup date.”

Automatic Backups: Your use of the Services is at your sole risk. GeekStorage off-site backup service runs once per day and overwrites any of our previous backups. Only one daily backup is kept at a time. This service is provided only to shared and reseller accounts as a courtesy and may be modified or terminated at any time at GeekStorage sole discretion. GeekStorage does not maintain backups of dedicated server accounts. GeekStorage is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on GeekStorage servers. Any shared or reseller account using more than 20 gigabytes of disk space may be removed from our off-site daily backup, with the exception of databases continuing to be backed up.

Customer Support: Geek Storage offers 24/7/365 support via their support ticket system. “Technical Support is not available via the telephone. In our experience, technical issues are much easier to resolve via our trouble ticket system where care can be taken to investigate such issues thoroughly.”
GeekStorage do offer telephone assistance for Sales and Billing issues from 9am to 5pm Central Time Monday through Friday at with numbers for both domestic and international calling.

Security Front. ProActive or Oblivious: “Every day we are keeping up to date with the latest vulnerabilities and ensuring updates are applied as needed to keep our servers secure. We run Comodo mod_security rules on some systems and Atomic rules on others, and these are kept up to date automatically. Additionally, we are constantly monitoring our servers via Nagios with alarms that ping our admins directly for situations that may need investigation (such as, but not limited to, high count mail queues, excessive process count on a server, or high load situations). We also monitor RBLs and such for any listing of our IPs so we can be alerted to issues we may have otherwise missed, and we get them resolved as soon as humanly possible. We do all this to keep our servers clean and secure, however, it is up to each website operator to keep their site clean. Should a site be infected, we will alert the associated user but we will not clean up the issue on their behalf.”

Eco-Conscious Green Meter: The top hit doing a search using the keyword GeekStorage + Green... (we also tried Geek Storage + Green) had absolutely nothing to do with green and even less to do with the environment. The Geek Storage team may believe technology can solve all of humanities woes but the search results only allude to their geekiness.

Payment Options: Currently accepted payment methods are Credit Card and PayPal. Geek Storage do accept payment via check or money order via mail, however those orders must be placed via direct contact with their support desk.

Unlike Visa and Mastercard, alternative currency are not accepted everywhere. We’re guessing you’ll need to run that one past the billing department also!

Account Cancellation: Unless otherwise provided, you agree that until and unless you notify GeekStorage of your desire to cancel the Services, prior to the renewal date of the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.

You may terminate or cancel the Services by giving GeekStorage written notice via our cancellation form. In such event: (1) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation and (2) GeekStorage may, in our sole discretion, provide an account credit for all pre-paid fees for basic hosting services for the full months remaining after the effectiveness of such cancellation (i.e. no partial month fees shall be credited) less any setup fees and any discount applied for prepayment, provided that you are not in breach of this Agreement.

Cancellations for shared hosting, reseller hosting, dedicated and VPS accounts will be effective immediately upon receipt of the cancellation request. It is your responsibility to ensure that you are ready for the immediate termination of your account prior to requesting account cancellation.

Index, Parking & 404 Error Page Adverts: No shameless self promotion here. Geek Storage does not do anything with client user pages.

Money Back Guarantee: GeekStorage offers a thirty day (30) day money- back guarantee for GeekStorage shared and reseller hosting and VPS services. If you are not completely satisfied (100% Satisfaction Guarantee) with these hosting services and you terminate your account within thirty days (30) days of signing up for the Services, you will be given a full refund of the amount paid for hosting.

If an account with an applicable thirty (30) day money-back guarantee is purchased and then cancelled within the first thirty (30) days of the beginning of the term (the “Money-Back Guarantee Period”), you will, upon your written request (the “Refund Request”) to the GeekStorage Billing department, within ninety (90) days of such termination or cancellation (“Notice Period”), receive a full refund of all basic shared, VPS and reseller hosting fees previously paid by you to GeekStorage for the initial term (“Money-Back Guarantee Refund”); provided that such Money-Back Guarantee Refund shall be due to you only upon your compliance with, and subject in all respects to the terms and conditions of this section. Requests for these refunds must be made in writing to the GeekStorage Billing department. Refunds will only be issued for shared, reseller, and VPS hosting services and will not include domain registrations, administrative fees, install fees for custom software, any software licensing fees or other setup fees, nor will they include any fees for any other additional services. Money Back Guarantee Refunds will not accrue, and shall not be paid under any circumstances, if you do not provide the applicable Refund Request within the Notice Period.

Only first-time accounts are eligible for a refund. (For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.)

There are no refunds on dedicated servers. The thirty day (30) day money- back guarantee does not apply to dedicated servers.

Additional Costs or Fees Worth Noting: Fees in this section may not necessarily be incurred by every user and/or may be discretionary in nature but the webhost cared enough to include them so why should we!

  • GeekStorage does not charge setup fees for any of their service plans.
  • Invoices must be paid within ten (10) days of date. Any invoice that is outstanding for more than ten (10) days may be subject to a three dollar ($3) late fee.
  • There is no re-connection fees for shared, reseller hosting services or VPS. If a dedicated server is disconnected due to a late payment, there is a twenty-five dollar ($25) re-connection fee

User Resources: Geek Storage maintains a couple of blogs. One informing and updating users of service announcements, the other dispensing Geek Wisdom from the head geeks. The Geek Storage Knowledge Base is quite extensive and populated with several hundred entries as well as a video tutorial section.

Loyalty Plan: While Geek Storage doesn’t have any official customer retention plan, they will always extend ‘new client offers’ for account upgrades unless the customer already has a better promotion in use that is applicable.

Community Outreach: Not at the present time though they are watching for open source projects in need of some backing to get things started.

On FaceBook: facebook.com/geekstorage/

On Twitter: @GeekStorage

Geek Storage Web Hosting Reviews: http://www.hostjury.com/reviews/GeekStorage

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

MDDHosting.(Almost) Everything you need to know on one page

Mon, 27th July 2015, 19:48

Up to 25 off MDD secure and reliable webhosting

MDDHosting is a privately owned company that was formed in 2007 to provide web hosting for individuals and businesses around the world. Unlike most newer web hosts we do not hide who we are, when we were formed, or what we have to offer to our clients. We may be small but we pride ourselves in providing high quality services and support for each and every one of our clients. We do not see our clients as a number or a dollar sign”.


Founded: 2007, Privately Held
Domain Registered on: December 26, 2007
Company Size: Less than 10 employees.
Headquartered: Camby, Indiana, USA

(editor’s note: Just a random observation in passing. MDDHosting provides a link to their official LLC Articles of Organization and business entity reports from the State of Indiana. Maybe it something others in the industry could try to emulate)

A random quote from the web: Is it possible to LOVE a web hosting company these days? YES! @MDDHosting You rock my world. Thanks for A+ support! Pls NEVER sell out!

Fun Fact: I firmly believe in honesty and ethics when it comes to business and these beliefs can be seen in every action taken by MDDHosting. Michael Denney, MDDHosting Founder and CEO

 

Acquisitions & Brands

MDDHosting

 

Specialties

Expertise in hosting various web applications.

 

Hosting Solutions (The Web Hosting Plans)

Shared Hosting (3 Levels of Plans. From $6.38 per month)

“Quality service, support, and maximum uptime are to be expected on our shared hosting platform. SSD Storage is used to maximize performance and speed.”

  • 5 to 15 GB RAID10 SSD Storage *
  • 250 to 750 GB Premium Bandwidth*
  • CPU Access 1 Full CPU Core
  • Unlimited Domains, Subdomains, email accounts, and MySQL Databases
  • No Setup Fees
  • cPanel
  • One click script installer
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • And more

* Depending on plan chosen.

Premium Hosting (3 Levels. Plans from $21.25 per month)

Premium servers have only 1 to 3% of the total accounts the hardware would normally support and Pure SSD storage is used to ensure maximum speed all day, every day. All Premium accounts have access to 2 CPU Cores on the server as opposed to the limit of a single core per account in our standard shared hosting.

So why choose premium?

The average shared server is overloaded which results in problems you are unlikely to experience with our Premium plans such as:

  • Server downtime – when the server is down so is your email and web page.
  • Slow page loading - particularly dynamic sites such as WordPress and Joomla.
  • Email service failure - results in lost or severely delayed email.
  • Increased support delays – when the server is overloaded it doesn't only affect you.
  • Black listing – the more people you share the server with the more likely it is that somebody will spam and get the entire server blacklisted.

Hosting on a Premium plan affords you more freedom and resources to do what you need to do without having to make the step up to a dedicated server. As well as providing high speeds and reliability, we also guarantee the disk space and transfer on every shared hosting plan we sell. Premium plans include:

  • 5 to 15 GB RAID10 SSD Storage *
  • 300 to 900 GB Guaranteed Bandwidth*
  • CPU Access 2 Full CPU Core
  • Unlimited Domains, Subdomains, email accounts, and MySQL Databases
  • cPanel
  • One click script installer
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • Instant Setup
  • And more...

* Depending on plan chosen.

Reseller Hosting Plans (3 plans from $29.33 per month)

If you want to start your own web hosting company or you already have a successful design company a reseller plan is the right choice for you. We provide you all of the necessary tools to get your company up and running in only a few minutes of your time. You will be able to set up your own plans, pricing, and branding.

  • Ample RAID10 SSD Storage
  • Premium Bandwidth
  • High cPanel Account Limits
  • Overselling Enabled
  • Private Nameservers
  • WHMCS Billing System Included
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • No Setup Fees
  • And more

Virtual Private Servers (VPS) Pricing based on plans and term selected. From $37.17 per month

  • Ample RAID10 SSD Storage
  • Premium Bandwidth
  • Network Port Speed of 1,000 MBPS
  • Management Included
  • Two IP Addresses Included. Additional IP’s available
  • Full Root Access
  • High cPanel Account Limits
  • Overselling Enabled
  • Private Nameservers
  • WHMCS Billing System Included
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • And more

Dedicated Servers

Whether your site has outgrown shared or reseller hosting or you simply want to to take your web hosting to the next level, MDDHosting have a server that will meet your needs. Pricing is based on server specs and other variables which are beyond the scope of this profile. You will need to request a quote from MDDHosting.

Couple More Details…

Pricing was accurate on the day we copied it from the MDDHosting website. We’ve included the plan pricing as a point of reference only and like everything in life, it’s subject to change without notice. MDDHosting has promotional discounts available on their homepage which change every week offering a discount ranging from 15 to 30% .

More detailed information about all the features included in MDD Hosting packages are available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)


(editor’s earth shattering profound thought: unless a webhost uses the term “unmetered” then there is likely a limit somewhere)
As clearly stated in their plans, MDDHosting does indeed have preset limits on storage and bandwidth.

Additional limits do appear in the ToS although mostly generic and standard fare to ensure everyone gets a piece of the pie.. or in this case server resources. Basically:

  • Users may not use 25% or more of system resources for longer than 120 seconds.
  • You are allocated a monthly bandwidth allowance. Unused transfer in one month cannot be carried over to the next month or refunded.
  • The backup process which packages and compresses your account can be very resource intensive and as such all backup processes should be performed during off-peak times. Any backup process found to be causing performance issues for others on the server due to backup generation during peak time periods can be disabled and, at our discretion, suspended until the account holder contacts our support department.

MDDHosting’s Terms of Service is pretty much straight forward and mundane (and actually written in clear English with none of that latin lawyer double talk!). Regardless everyone is advised to read the ToS in its entirety prior to purchasing any service. There is the clause.. “MDDHosting reserves the right to revise its policies at any time without notice.”

 

Service Level Agreement (SLA)


If your shared / reseller server has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of MDDHosting dependant upon justification provided. All requests must be made in writing via email. Uptime guarantees only apply to shared, reseller, and Premium solutions.

MDDHosting Dedicated Servers and Virtual Private Servers are covered by a network uptime guarantee in which credit is given prorated for the amount of time the network is down. The network availability guarantee only applies to Dedicated Servers and Virtual Private Servers as Shared, Reseller, and Premium offerings are covered by the Uptime Guarantee.

 

Acceptable Use Policy (AuP)


Again everyone needs to read that fine print for themselves but it would appear on a glance that MDDHosting keeps it short, sweet, and generic in nature. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features


Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the MDDHosting contact page.

Control Panel: cPanel.

Script Installer: One Click Auto-Installer of popular scripts like Joomla, Wordpress, Magento, and many others.

Website Design Service: MDDHosting don't currently advertise or offer design services preferring instead to focus on what they do best.. web hosting.

Version of PHP: The current default is PHP 5.4 with users being able to choose between 5.2 and 5.6. MDDHosting run CloudLinux's PHP Version Selector so any available version is supported.

Site Migration: Although they can not guarantees the transfer process (as each host is configured a little differently), MDDHosting will make every effort to help move your site. Although there are a couple of scenarios where MDDHosting does have the option of charging a nominal fee, in most instances the service is a courtesy and cost free.

Automatic Backups: “Your use of the service is at your sole risk. MDDHosting is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on MDDHosting servers. While MDDHosting does maintain backups of your files and/or data on our Shared, Reseller, and VPS platforms we accept no responsibility should backups be unavailable for any reason including but not limited to data corruption, hardware failure, or negligence. Any account larger than 5 gigabytes may, at our discretion, be excluded from our backup systems with or without notice. All cPanel backup files, backup-*.tar.gz and cpmove-*.tar.gz, older than 72 hours will be removed from the server automatically and we suggest downloading said backups to an off-server location. Dedicated Server services are not backed up by MDDHosting.”

Customer Support: MDDHosting offers 24/7/365 support via their support ticket system. They even provide clients with an email address so they can directly submit a support ticket without visiting the support system directly. They also offer telephone assistance for Sales and Billing issues from 8am to 5pm Eastern Time Monday through Friday at with numbers for both domestic and international calling.

It is worth noting that MDDHosting is one of the few companies we’ve come across that actually has a ‘Support Scope’ page outlining in detail the scope and limitation of support for each product that MDDHosting offers. So kudos on that!

One clause did come across as kind of rash stating: "You are fully responsible for the installation and operation of any and all scripts and applications. We will not troubleshoot or provide any support relating to malfunctioning scripts or applications. This is a policy we must strictly adhere to."

Michael Denney, founder and CEO of MDDHosting has further clarified the clause stating:

“In practice we do anything and everything we can to provide support to our clients. The support scope is mostly a means to remove ourselves from the situation if we've given it everything we can and we haven't been able to sort it out/resolve it for the customer. There have been very few cases where we've been unable to fully resolve the issue for the customer”.


Security Front. ProActive or Oblivious: MDDHosting prefers not to advertise their security practices - “we need not make the job of those wanting to exploit us any easier by telling them information about it”.

A lack of relevant hits when performing a search query suggests they are either doing something right.. or they’ve been lucky. A number of the hits do suggest MDDHosting were able to help individuals whose sites had been hacked prior to becoming MDDHosting clients leading us to believe it’s the former. Without further details it's not impossible to attest with any degree of certainty.

Eco-Conscious Green Meter: The top hit doing a search using the keyword MDDHosting + Green was ‘MDDHosting - Shopping Cart’ with something about green in the address bar.

Okay, not exactly the green we were aiming for but MDDHosting does have a nice green banner on their homepage along with some green in the address bar. We’re not saying that the team isn’t environmentally conscious in their ways.. only that they don’t brag about it.

Payment Options: MDDHosting accept Visa, MasterCard, Discover, American Express, and PayPal. They will accept mail-in payments on annual or longer billing cycles only with prior approval from the billing department.

As there was no mention of alternative currency, we’re guessing you’ll need to run that one past the billing department also!

Account Cancellation: Cancellations must be done in writing via the cancellation form provided in the client dashboard. Once the cancellation is submitted via our support system you will receive a cancellation confirmation. At this time, your account with us has been canceled. If you do not hear back from us or receive an email confirming this cancellation, please contact us immediately.

Dedicated server cancellations must be submitted at least 10 days prior to your renewal date. After 30 days a prorated refund may be given at MDDHosting's discretion for accounts in good standing.

Index, Parking & 404 Error Page Adverts: No shameless self promotion here. MDDHosting does not do anything with user pages.

Money Back Guarantee: “Each of MDDHosting's managed shared, reseller, and Premium servers carry a 30 day unconditional money back guarantee. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund of the contract amount.

Remember, this is only for shared, reseller, and Premium packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Any domain name registered for free is valued at $14.95 and will not be refunded.”

“On virtual private servers, dedicated servers, colocation, lifetime plans, and design services no full refund will be honored -- the 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.”

User Resources: MDDHosting has an active forum and Knowledge Base. They also maintain a server status page with a real-time overview of their servers.

Loyalty Plan: MDDHosting doesn’t have any official customer retention plan. As the company relies mostly on organic growth through ‘word of mouth’ advertising, they have found that in most instances the services provided keep the clients loyal.

Community Outreach: At this point it does not appear that MDDHosting is venturing into the world of corporate sponsorship at open source events.

On FaceBook: facebook.com/mddhosting/

On Twitter: @MDDHosting

MDDHosting Reviews: http://www.hostjury.com/reviews/mdd+hosting

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

 

Up to 25 off MDD secure and reliable webhosting

SiteGround: Wordpress, Joomla, Drupal, Magento & more!

Wed, 15th July 2015, 17:10

Web Hosting

From its very early days in 2004, SiteGround has slowly and steadily worked towards turning into a leading web hosting service provider. The same philosophy is applied to everything they do: from the way they choose hardware, the attention put into server architecture, the innovation in their custom software solutions, the inspiration they get from their partners and the friendship built with clients.

They take just as good care of employees as they do clients. Believing that happy employees lead to happy customers, they offer all kinds of perks to motivate and inspire the staff. With only a handful of people working from their university dorm rooms in the beginning, today the company has about 220 employees and is constantly growing.

Founded: 2004, Privately Held
Domain Registered: March 22, 2004
Company Size: 220 employees (approx.)
Headquarters: Edificio Neptuno, Oficina 7, Via Ricardo J. Alfaro, Tumba Muerto, City of Panama, Panama
USA c/o David Snead Attention: SiteGround Legal Notices, P.O. Box 48010, Washington, D.C. 20002, USA
Europe: SiteGround Office 8 Racho Petkov Kazandzhiata Sofia 1776, Bulgaria

 

A random quote from the web… “The same philosophy is applied to everything we do: from the way we choose our hardware, the attention we put into our server architecture, the innovation in our custom software solutions, the inspiration we get from our partners and the friendship we build with our clients.”

Fun Fact: The Office Is Our Playground. It's not just work and no play – we love having fun together.

 

Acquisitions & Brands

SiteGround

 

Specialties

SiteGround offers shared hosting, semi-dedicated hosting, cloud hosting, VPS, Dedicated Servers, and reseller hosting accounts. The company also offers hosting plans that are specifically aimed at Mac users and e-commerce.

 

Hosting Solutions (Web Hosting Plans)

 

Shared Hosting Plans (3 Levels of Plans)

 

The StartUp Plan (Special Price: $3.95/mo. 60% OFF the regular $9.95/mo)

The StartUp Plan gives you all the essential hosting features you need to accommodate a "just getting started" website or an existing average-size blog, personal, or business website. The StartUp Plan works well even for smaller online shops with a reasonable number of products. You will most probably outgrow this plan if you start attracting more than 10,000 unique visits per month on a regular basis.

  • One website
  • 10GB of storage
  • Network traffic of 10,000 visitors a month
  • All Essential Features (See complete list of features below *)

 

The GrowBig Plan (Special Price: $7.95/mo. 50% OFF the regular $14.95/mo)

Need more resources and premium features in addition to the essential features then SiteGround recommends the GrowBig Plan. This plan is designed to accommodate either a single more heavily-trafficked website or multiple average-size websites. This is a popular plan among customers who prefer to host all their sites in one account. Comes with All the Essential & Premium Features.

  • Best suited for larger sites (with support for multiple websites)
  • 20GB of storage
  • Network traffic of approximately 25,000 visitors a month
  • All Essential Features (See complete list of features below *)
  • Premium Features (See complete list of features below **)

 

The GoGeek Plan..formerly called Semi Dedicated Hosting (Special Price: $14.95/mo. 50% OFF the regular $29.95/mo.)

If you have a really heavily-visited or resource-intensive website then the GoGeek plan is your best option. The GoGeek plan offers a completely different and more geeky server infrastructure with more powerful machines and fewer users. Additionally this plan is great for average-sized e-commerce websites because it can accommodate a much larger product line and also includes server PCI compliance!

  • Ideal for larger sites (with support for multiple websites)
  • 30GB of storage
  • Network traffic of approximately 100,000 visitors a month
  • All Essential Features (See complete list of features below *)
  • Premium Features (See complete list of features below **)
  • Geeky Advanced Features (See complete list of features below***)

 

So a little more on those * features...

* Plans with Essential Features include:

  • Free Domain Name
  • 99.9% Uptime Guarantee
  • cPanel & SSH Access
  • Free Setup & Transfer
  • 24/7 Technical Support
  • Free Daily Backup
  • 30 Days Money Back
  • Unlimited Traffic, Emails & DBs
  • Free CloudFlare CDN

** Plans with Premium Features include:

  • Premium Support: Your tickets are answered with priority
  • Premium Speed: Our SuperCacher is included to make your website faster
  • Premium Security We keep up to 30 backup copies of your website
  • Unlimited Web You can use unlimited addon domains to host multiple sites
  • Premium E-Commerce
  • One year free SSL certificate is included
  • Premium Joomla & WordPress
  • Our unique dynamic caching makes these apps fly.

*** Plans with Geeky Advanced Features include:

  • Customers who choose plans with the GoGeek package will be hosted on better hardware
  • Special server setup and fewer users for more speed and power
  • PCI compliance for your e-shop to meet all compliance regulations
  • One-click staging for WordPress and Joomla and pre-installed Git.

 

CLOUD Hosting. (4 Levels of Plans plus a create your own plan option)

FAST. SCALABLE. FULLY MANAGED Based on innovative technology, our cloud hosting platform is ultra fast, auto scalable and allows you to customize your plan. It comes with 24/7 VIP support. Whether you are starting a small development project or need to host a high-traffic enterprise site, your best managed cloud hosting option is here.

Entry From $54.00/mo Regular Price $60.00/Mo

  • 1x 3.0GHz CPU - 2GB DDR3 RAM - 20GB Disk Space - 5TB Bandwidth

Business From $72.00/mo Regular Price $80.00/Mo

  • 2x 3.0GHz CPU - 2GB DDR3 RAM - 40GB Disk Space - 5TB Bandwidth

Business Plus From $90.00/mo Regular Price $100.00/Mo

  • 2x 3.0GHz CPU - 3GB DDR3 RAM - 60GB Disk Space - 5TB Bandwidth

Enterprise From $126.00/mo Regular Price $140.00/Mo

  • 4x 3.0GHz CPU - 4GB DDR3 RAM - 80GB Disk Space - 5TB Bandwidth

 

Dedicated Premium Managed Servers (3 Plans)

Now you can host your website on a high-class dedicated machine setup and managed by our best experts. In addition we provide a lot of highly innovative proprietary software to boost your server performance and give you more functionality than anyone else. Option to choose your Data Center Location: United States, Europe, or Asia-Pacific

Entry Server Price: $229.00/mo

  • Intel Xeon E3-1230 CPU - 3.20Ghz CPU Clock Speed - 4 CPU Cores - 8 CPU Threads - 8MB CPU Cache - 4GB DDR3 RAM - 500GB SATA II HDD - 5TB Bandwidth

Power Server Price: $329.00/mo

  • Intel Xeon E3-1270 CPU - 3.50Ghz CPU Clock Speed - 4 CPU Cores - 8 CPU Threads - 8MB CPU Cache - 12GB DDR3 RAM - 1TB SATA II HDD - 5TB Bandwidth

Enterprise Server Price: $429.00/mo

  • 2 x Intel Xeon E5-2620 CPU - 2.00Ghz CPU Clock Speed - 2 x 6 CPU Cores - 2 x 12 CPU Threads - 15MB CPU Cache - 16GB DDR3 RAM - 4 x 500GB SATA III / RAID 10 HDD - 5TB Bandwidth

 

Reseller Hosting Plans (Priced As low as $42 per year)

SiteGround reseller hosting program is created for web designers and developers that maintain their customers' websites on a long term basis. We make it easy to include highly reliable web hosting as part of your service and increase your revenue at the same time.

  • Easy Management: All reseller tools in one place for easy management of hosting accounts
  • 24/7 Reseller Support: Our experts are always available and provide fast technical support
  • White Label Option: Non-branded cPanel and Private DNS upgrade for better server name branding
  • Unmatched Speed: Websites fly on our advanced technology and speed boosting solutions
  • Advanced Security: We keep our servers, user accounts and applications covered
  • Guaranteed Uptime: We achieve high uptime leading to actual results of over 99.99%

 

Couple More Details…

SiteGround has a minimum payment term of one year but if you're not ready for the long-term commitment then SiteGround’s will provide a one-month trial for a one-time set-up fee of $24.99. Still not ready.. then maybe you may want to check out some of the other webhosts reviewed on HostJury that do offer a month-to-month options.

Pricing was accurate on the day we copied it from the SiteGround website. We’ve included the plan pricing as a point of reference only and like everything in life is subject to change without notice.

Promo price applicable for the first invoice. Once your initial term is over regular renewal prices apply.

More detailed information about all the features included in SiteGround web hosting packages is available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)

(editor’s earth shattering profound thought: unless a webhost uses the term “unmetered” then there is likely a limit somewhere)

Reading SiteGround’s Terms of Service is almost painful. Not because it is written by some pretentious legal type making ostentatious use of Latin. Rather, in an attempt to outline and clearly convey the terms in numerous possible scenario, the ToS becomes bulky and burdensome to follow.

As clearly stated in their plans, SiteGround does have limits.

“All hosting plans have a web space allocation set out on their Product Page. Each customer is solely responsible for monitoring their web space usage from the cPanel of their account. SiteGround will limit your file upload service and send you an email warning to the email address you provided. If you do not take action to comply with the overage warning and the terms and deadlines specified in the warning email, SiteGround reserves the right to suspend your account or terminate this Agreement without liability to you.”

“For clients remaining on old shared hosting plans who have not been switched to any of the new ones (StartUp, GrowBig and GoGeek), unlimited web space applies to use of web pages only (html, php, etc.) All other files are considered as Premium storage, which cannot exceed 10GB in size for all old plans.”

Customers on any shared hosting plan will ensure that neither you nor any of your End Users makes excessive or wasteful use of the Server to SiteGround's detriment or that of SiteGround's other customers. The terms "excessive" and "wasteful" are defined by our experience with similarly situated customers. This means that your use of bandwidth may not exceed that of similarly situated customers. Unlimited bandwidth use applies to your use of web pages only (html, php, etc.), not for storage of movies, pictures or MP3 files.

For a StartUp Hosting Account, “Fair Use” means:

a. Database queries may not exceed 10% of system resources per second; maximum database size is 500 MB per database and 250 MB per database table.
b. No more than 10 simultaneous processes on StartUp servers; no more than 10 simultaneous connections from a single IP.
c. No cron jobs with execution interval shorter than 30 minutes.
d. StartUp e-mail: maximum mailbox size of 500MB per mailbox; maximum 400 emails per hour; No more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. No more than 150,000 inodes per account.
f. CPU seconds: no more than 10,000 CPU seconds for any given calendar day; no more than 1,000 CPU seconds for any given hour of the day; no more than 300,000 CPU seconds for any given calendar month.
g. Program and script executions: no more than 10,000 program and script executions for any given calendar day; no more than 1,000 for any given hour of the day; no more than 300,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
h. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

For a GrowBig Account, “Fair Use” means:

a. Database queries may not exceed 10% of system resources in any second. Maximum size is 750 MB per database and 250 MB per database table.
b. No more than 20 simultaneous processes on shared servers; no more than 15 simultaneous connections from a single IP.
c. No cron jobs with execution interval shorter than 30 minutes.
d. GrowBig e-mail: Maximum mailbox size 1000MB per mailbox; maximum 400 emails per hour; no more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. No more than 300,000 inodes per account.
f. CPU seconds: no more than 20,000 CPU seconds for any given calendar day; no more than 2,000 for any given hour of the day; no more than 600,000 for any given calendar month.
g. Program and script executions: no more than 20,000 program or script executions for any given calendar day; no more than 2,000 for any given hour of the day; no more than 600,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
h. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

For a GoGeek/Semi Dedicated Hosting Account, “Fair Use” means:

a. Database queries may not exceed 30% of system resources in any second; no more than 1,000 MB per database and 500 MB per database table.
b. No more than 30 simultaneous processes; no more than 20 simultaneous connections from a single IP.
c. No cron jobs with execution period shorter than 30 minutes.
d. GoGeek e-mail: maximum size of 2,000 MB per mailbox; maximum 800 emails per hour; no more than 80 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. If an email message sent to your mailbox has a SPAM score, calculated by the SPAM Assassin daemon, greater than 15, the message will be automatically discarded.
f. No more than 450,000 inodes per account.
g. CPU seconds for GoGeek plan: no more than 40,000 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 800,000 for any given calendar month.
h. CPU seconds on Advanced Semi Dedicated Plans: no more than 43,200 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 1,296,000 for any given calendar month.
i. CPU seconds on Pro Semi Dedicated Plans: no more than 54,000 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 1,620,000 for any given calendar month.
j. Program and script executions on GoGeek plan: no more than 40,000 script executions for any given calendar day; no more than 4,000 script executions for any given hour; no more than 800,000 script executions for any given calendar month.
k. Program and script executions on Advanced Semi Dedicated Plans: no more than 48,000 script executions for any given calendar day; no more than 3,200 script executions for any given hour; no more than 1,440,000 script executions for any given calendar month.
l. Program and script executions on Pro Semi Dedicated Plans: no more than 60,000 script executions for any given calendar day; no more than 4,000 script executions for any given hour of the day; no more than 1,800,000 script executions for any given calendar month.
m. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.
n. No more than 4 seconds daily average execution time.

Dedicated and Cloud Hosting Services have a set bandwidth allocation applicable to each Service, as set out on the Product Page. If in any calendar month you use bandwidth over that basic allocation, your service will be limited and an overage fee may be charged if you wish to restore it. Unused bandwidth may not be carried over from month-to-month.

For Reseller Hosting Accounts ‘Fair Use’ means

This Section governs the usage of each Reseller hosting account that is part of a Reseller package.

  1. Database queries may not exceed 10% of system resources per second; maximum database size is 500 MB per database and 250 MB per database table.
  2. No more than 10 simultaneous processes on the servers; no more than 10 simultaneous connections from a single IP.
  3. No cron jobs with execution interval shorter than 30 minutes.
  4. Reseller Hosting e-mail: maximum mailbox size of 500MB per mailbox; maximum 400 emails per hour; No more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
  5. No more than 150,000 inodes per account.
  6. CPU seconds: no more than 10,000 CPU seconds for any given calendar day; no more than 1,000 CPU seconds for any given hour of the day; no more than 300,000 CPU seconds for any given calendar month.
  7. Program and script executions: no more than 10,000 program and script executions for any given calendar day; no more than 1,000 for any given hour of the day; no more than 300,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
  8. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

There are numerous terms and stipulations outlined in the ToS, depending on the hosting plan chosen. While much appear to be standard generic stuff, you should read the ToS in its entirety prior to purchasing any service.

 

Service Level Agreement (SLA)

We guarantee network uptime 99.9% of the time during a 12-month period. Scheduled maintenance, Force Majeure such as hardware and software failure, hackers' and other attacks, and other, and Third Party Services are excluded. Our calculation of network availability is based on our internal records. We may accept Third Party reports as evidence that you are entitled to a credit under this SLA.

Should we incur a network outage, SiteGround will credit you for an SLA event. Credit will be applied toward your next invoice. You must request a Credit within 3 days of the event covered by the SLA through your User Area.

 

Acceptable Use Policy (AuP)

Again everyone needs to read that fine print for themselves but it would appear on a glance that SiteGround AuP is short, sweet, and generic in nature. It pretty much constitutes the same jargon found in most other AuP. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the SiteGround contact page.

Control Panel: cPanel.

Script Installer: One Click Auto-Installer of popular scripts like Joomla, Wordpress, Magento, and many others.

Website Design Service: SiteGround doesn’t compete with design firms for the opportunity to build your website...but they do offer an amazing array of tools (script installer, Website Wizard), themes, and templates (Joomla, WordPress, Magento) allowing both designers and regular folk to turn out some pretty amazing creations.

Version of PHP: The default PHP version that is preinstalled on all servers is 5.5, however, each hosting package has access to a php version manager tool through which the customer can choose the most adequate version for his needs. The tool itself is located in cPanel.

Site Migration: Website transfer is a paid service provided by SiteGround and charged on per hour basis.… but SiteGround often runs promotions offering to transfer your site for free.. so then it’s free!

Automatic Backups: SiteGround acts in good faith to backup data stored on shared servers once a day. These backups are intended for internal use only and SiteGround cannot guarantee that a backup will be available for restore upon your request. It is your responsibility to back up data of all your content in order to prevent potential data loss.

BackUp Services are provided as is and are subject to all warranty disclaimers and limitations of liability set out herein. By purchasing services from us, including Backup Services, you agree that you will maintain your own set of backups independent of those we maintain. If we provide data to you from a backup, it will be provided as raw data, and you may be required to reformat that data so that it reflects a prior configuration or use. Our only obligation is to restore your Space or Server to its operating condition. It is your obligation to restore your website.

SiteGround can provide you with Backup Restore services. Such services are not included in your Hosting Fees and can be ordered at an additional expense. Depending on the type of Backup Service, for which the customer subscribed, backup restore tools might be provided at customer's disposal free of charge (Within cPanel).

Customer Support: SiteGround’s support team can be reached at no extra cost to users. Support agents are continuously available via phone, chat, or ticketing support. They even brag about No on-hold time for phone or live chat, and an average 10 min. response on tickets!
That said, in their basic shared ‘starter’ package SiteGround does not provide ‘priority’ support... Support yes, but not ‘priority’ support. Likely this technicality makes little difference to the average user on most days but they mention it so we mention it!

Security Front. ProActive or Oblivious:

  • were the first to implement a unique mechanism that isolates server accounts from each other and prevents a single vulnerable account from affecting the whole server.
  • proactively monitor and detect security exploits, but also write our own patches to fix vulnerabilities immediately instead of waiting and putting our clients at risk.
  • always running the latest version of the software on hosting servers

SiteGround also offers an option for Hackalert. Hackalert is a third party cloud-based hosted Software Service for malware detection and early warning system powered by ARMORIZE TECHNOLOGIES, INC. SiteGround Customers, who have added the service will have up to 10 random pages of their website scanned daily and will get notified via email if the scan detects hacked and injected with malicious code pages.

SiteGround even has a Responsible Disclosure Policy…

The security of users’ data is always our top priority at SiteGround. If you have discovered security vulnerability anywhere in our services, we greatly appreciate your cooperation in disclosing it to us in a responsible manner… We would like to give proper credit to the people who help us improve our services and protect the SiteGround community. If you discover a valid significant vulnerability and report it in accordance with this policy, we will add your name to our Honor Roll. (or not if you wish)

(editor’s note: Kudo’s to SiteGround on this one. It’s something other web hosts may wish to emulate) We’re going to call SiteGround ProActive.

Eco-Conscious Green Meter: The top hit doing a search using the keyword SiteGround + Green is ‘SiteGround Goes Green’

Quoting: “we’ve has always been enthusiastic about reducing pollution, saving energy and water, but we always felt that’s not enough. So, we decided to try a more effective, down-to-earth, hands-on approach to doing something good for our planet. This weekend the SiteGround team planted over 400 trees and cleaned the surrounding area. There were more than 50 of us - SiteGround employees, friends, kids and a dog”.

Payment Options: The payment methods accepted by SiteGround are Credit cards, Debit cards, and PayPal. Another option is using a bank transfer, but it is for payments at the total price of, or above, $500. As there was no mention of bitcoins or any other alternative currency, we are guessing they are sticking to the real stuff!

Account Cancellation: You may terminate the Services through the User Area or by contacting our customer service staff by phone or chat (Termination Request). We will send you an email confirmation to acknowledge your completion of the Termination Request (Termination Confirmation). If you do not complete all steps of the Termination Request, or if you fail to use a Termination Request to Terminate the Services, the Services will not be Terminated, and Fees will still be charged. You must follow this procedure in order to Terminate each Service. In order to avoid renewal charges and late cancellation fees, termination must be requested before a Renewal invoice is due.

Index, Parking & 404 Error Page Adverts: They certainly do and ‘retain all revenue associated with this advertising’. “When your Order is accepted, we may place an index page to which your domain points (Index Page). You may disable this Index Page at any time”.

“If you terminate the Services, your domain will be pointed to a suspension page. This page may contain advertising.”

Money Back Guarantee: Our money back guarantee ensures peace of mind that Services will meet your expectations. Termination and Refund requests should be requested from your User area, no later than 30 days from the Effective Date.
(b) Setup and domain name Fees are not refundable and may be due upon cancellation even if waived initially as part of a Special Promotion;
(c) Money Back guarantee covers Shared Hosting plans only – these include StartUp, GrowBig and GoGeek hosting accounts only. Semi-dedicated, Cloud, VPS or Dedicated Hosting services, Third Party Services or features incorporated into the Services are not covered by our Money Back guarantee.

User Resources: The SiteGround blog is active with well written articles across a wide range of topics. There is the Knowledge Base as well as Step-by-Step tutorials for Joomla, Wordpress, Magento, and Drupal.

Loyalty Plan: “Shared hosting packages are discounted for new clients, so that they could get the option to test our services, get used to them and benefit from a better deal during that period. After that, upon renewal, the price reverts to the regular one, which is the actual price of the package. However, there is a way around that, as you can purchase the account for 1, 2 or 3 years upfront and the longer you buy it for, the better deal you would get. The price will freeze during this period and you would not be affected by price changes. Then, when the time comes to renew, as a loyal customer you would be entitled to different renewal deals we would keep you up to date with. We do also run different referral deals, using which our customers get free months added to their hosting accounts.”

Community Outreach: SiteGround has sponsored and worked closely with several open source communities like Joomla, WordPress, and Magento, and was was chosen to be the official hosting provider for Joomla.com. While it was common to see them at WordCamps or a JoomlaDay, it came as a surprise to some when they showed up at DrupalCon LA. They’ve also recently announced sponsoring the 2015 Bulgaria PHP Conference. SiteGround joined the community of hosting providers that publicly spoke against the PIPA and SOPA legislation.

On FaceBook: facebook.com/SiteGround

On Twitter: @SiteGround

SiteGround hosting reviews: http://www.hostjury.com/reviews/SiteGround

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

Web Hosting

Exabytes Acquires Singapore Hoster Signetique

Wed, 15th July 2015, 12:08

Malaysia’s leading web hosting and ecommerce solutions provider Exabytes has announced its acquisition of Singapore-based cloud hosting provider Signetique. As one of Singapore's largest hosting providers, Signetique offers virtual private servers, dedicated server, cloud hosting and managed services. The company, founded 15 years ago, has a mixed client base of small and medium size businesses, as well as larger regional and international multi-national companies.

With the acquisition, Exabytes will now have a 15 percent share of the Singapore hosting market. In August 2014, Exabytes also acquired USONYX.

Exabytes Founder and CEO, Chan Kee Siak says that all three companies will continue to operate as separate brands, focusing on different segments of the Singaporean market.

Overall, I foresee that our overseas business revenue to grow to make up 40 percent of our total revenue.

We believe that ecommerce will multiply in growth in the next few years. The internet’s potential for business has yet to be fully explored in this region and Exabytes is preparing to help the regional community with our hosting and ecommerce expertise.

With its latest acquisition, Exabytes’ revenue is expected to increase by up to 50 percent this year as the Company eyes entry into Indonesian markets. The consolidation of the hosting industry continues. Financial terms of the deal were not disclosed.

 

WiredTree Managed Web Hosting

United Internet Acquires Polish Webhoster Home.pl. The Consolidation Continues

Fri, 10th July 2015, 15:48

United Internet has announced an agreement with the owners of Polish webhoster home.pl for the acquisition of all shares by United Internet's subsidiary 1&1. Home.pl is expected to continue operating as an independent company under the leadership of its current management team

Together with the United Internet brand 1&1, which has already been operating in Poland since 2010, United Internet is hoping to increase market share in the Polish market and strengthen the company's leading position in Europe. Home.pl currently employs 240 people and has over 300,000 customers with expected annual sales of around 25 million euros in 2015.

As seen with prior acquisitions by United Internet, maintaining a separate brand and management team appears to be the favored modus operandi. Besides its flagship brand 1&1, United Internet's other brands include 1&1 Uk, 1&1 USA, United-Domains, Fasthosts, InterNetX, Sedo and affilinet – GMX, Arsys and WEB.DE.

 

Not enough.. expect more

United Internet says that since the European webhosting/cloud computing market has largely been carved up, it plans to focus more on acquisitions in future, in addition to organic growth. Against this backdrop, United Internet plans to examine the possibility of an IPO for its "Business Applications" segment in the coming months, for which it expects sales of around 600 million euros in fiscal 2015. An IPO may be launched in around two years.

 

About 1&1

From convenient domain packages and feature-rich web hosting plans to virtual private servers and powerful dedicated servers, 1&1 offers a complete range of web services for every need, skill level, and budget. With newer products like MyWebsite, small- and medium-sized businesses can design and execute a professional website without any experience in web development. All 1&1 products have been designed to provide the ideal combination of features and affordability, with no pricing gimmicks or hidden costs. You simply won’t find a better value for your money!

 

About home.pl

home.pl was founded in 1997 and is the largest provider of Internet services to small and medium-sized enterprises in Central and Eastern Europe. The company specializes in hosting websites, email accounts, systems and business application sharing over the Internet. home.pl has won many prestigious awards and honors.

www.1and1.com

Media Temple launches New Cloud Hosting Solution: Amazon Web Services (AWS)

Wed, 8th July 2015, 18:41

Media Temple (MT) has announced the launch of its new managed cloud hosting solution for customers utilizing Amazon Web Services (AWS). An unlikely coupling maybe… Media Temple suggests their mission has always been to help customers focus on running their business – rather than managing their servers.

“Backed by 24/7 white glove customer support, our new managed cloud hosting services take care of repeatable SysOps-like services for our customers. That way, they can cost-effectively leverage the flexibility and scalability of AWS without having to source these services (internally or externally) and spend more time on scaling their business.

The services provided by our team of certified cloud engineers to creative agencies, web developers, content providers, SaaS and/or enterprise businesses range from architecting a brand new autoscaling environment on AWS and migrating websites and apps to AWS, to managing an existing environment already on AWS”.

After launching a pilot program and conducting extensive market research, Media Temple decided partnering with AWS rather than develop its own cloud-based managed hosting service was the logical direction .

Brendan Fortune, Media Temple’s Product Director, Cloud Solutions:

We decided to put our efforts into building and managing the solutions that would deliver the most value to customers who need auto-scaling for high-traffic web apps and sites – rather than focusing exclusively on the hosting building blocks (which AWS has been providing since its launch in 2006).

Customers were interested in high availability, pay-as-you-go billing, and treating infrastructure as code (DevOps), but they also lacked the cloud architecture expertise to fully unleash the power of the AWS Cloud. After working with each of them to turn AWS’ building blocks into the hosting solution they really needed, it was a no-brainer for us to focus on providing premium managed cloud hosting services and step in as our customers’ Cloud Architects and SysAdmins.

Media Temple has bundled together four plans with gradually enhanced features. The Essential plan starting at $199 per month, Advanced ($399), Premium ($799), and the Executive plan which comes with 15 minute phone responses and a $1599 price tag (yes that is per month).

Okay these plans do come with more than just phone support… a whole lot more. But the prices are exclusive of AWS costs. Due to Amazon’s pay-as-you-go business model and the custom nature of most cloud projects, Media Temple felt it did not make sense to bundle costs together.

So just who is the ideal customers for Media Temple’s new managed cloud service? The company says that while there is wide range of uses for the cloud, in general, and managed services on top, customers interested in embracing a highly available, pay-as-you-go infrastructure for large-scale projects, such as an international advertising campaign, will see the most benefit. Media Temple says it also had a lot of success working with tech-savvy customers interested in improving their DevOps so that deploying code and infrastructure becomes a job of minutes instead of hours.

If you’re still unsure, Media Temple cloud engineers can help businesses identify the services you need (for free) and determine whether or not this service is a good fit for you needs.

 

Drastic action or market ploy. "GoDaddy bails out Greek customers”

Wed, 8th July 2015, 14:15

At least one news outlet (and a host of news scrapers) are trumpeting “Web hosting company takes drastic action, bails out Greek customers”. The article then reports that GoDaddy has started manually renewing its Greek customers free of charge.

While there doesn’t appear to be any blog posts or press releases from GoDaddy confirming this story, the idea itself would be in keeping with GoDaddy’s past modus operandi of marketing genius… making lemonade out of controversies or even thin air.

Under CEO Blake Irving’s direction, GoDaddy has distanced itself from the conversations fueled by tacky adverts, fast cars, and safaris, focusing instead on marketing itself as a necessity for small and medium sized businesses. Except, this generally makes for boring conversations around water cooler.

With media focus spotlighting the Greece Circus and the increasingly difficult plight faced by Greek SMB and micro-enterprises struggling to continue operations in an environment populated by banker with short arms and deep pockets, ensuring customers remain customers during the upheaval is good business sense. Stimulating buzz, corporate goodwill, and generosity towards your target SMB market is an added bonus.

Still goodwill does have limits. Only subscriptions with auto-renewal will be extended to ensure those Greek customers remain online and continue getting customers through their virtual storefronts.

Given the outlook in Greece, the next headline may well read “ “Web hosting company now accepts alternative currency from Greek customers”

 

GOT - A Suite deal to get your business online! Website builder, domain and email starting at $1/ mo

Aussie hoster Digital Pacific acquires Crucial

Mon, 6th July 2015, 12:27

Aussie hoster Digital Pacific has announced its acquisition of Australian based webhoster Crucial. Digital Pacific which is based in Sydney has penned an agreement that will see the two companies merge but continue trading separately under the Digital Pacific and Crucial brands.

“The acquisition brings together two customer-focused, high performance hosting companies, generating significant benefits for the customers of both businesses.” (editor’s note: because we all know monopolies are good for the consumer)

Digital Pacific Founder and CEO, Andrew Koloadin, said the announcement is great news for the Australian hosting market.

Our team is very excited for the two businesses to come together. Our stories are quite similar, both starting in small Bondi apartments over 12 years ago growing to the established brands we are today. This has fostered very similar, customer-focused cultures at both organisations.

Both businesses entered the Australian market at similar times, starting with a few servers in their bedrooms. Now the two businesses combined with 70 employees have many years of experience and strong leadership teams firmly establishing themselves as leading service providers in the Australian hosting market. The two businesses, under the Digital Pacific leadership plan to continue to grow within the Australian hosting market.

CEO of Crucial, David Murray, said he is looking forward to joining the Digital Pacific team.

Digital Pacific is one of the oldest and most respected hosting companies in Australia. The standard its team sets for the community is exceptional, and the Crucial team has a similar culture and ethos. I am looking forward to our teams combining. It will present a great opportunity for our customers with additional resources, fantastic support and high performance infrastructure.

Earlier this year Crucial was taking its own bite out of the competition by acquiring Sydney domain hosting and registration firm AVS Networks. Digital Pacific's Andrew Koloadin says there are no planned changes to operations and business will continue to operate without disruption to all Crucial and Digital Pacific customers.

 

About Digital Pacific

Digital Pacific is an Australian owned provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. One of the only hosting companies in Australia that provides true 24/7 Australian based support, their business model is focused on reliability and trust, which they believe is attributed to their success over the past decade. Digital Pacific continues to grow towards being the market leader in Australia.

 

About Crucial

Crucial is one of Australia’s leading web hosting and domain companies. With a proven track record over 12 years of experience, Crucial has helped Australian small businesses succeed online through innovative hosting products and exceptional customer support. Crucial is led by an ambitious team, who continually strive towards setting new benchmarks in service excellence and quality within the hosting industry. This excellence has been recognized with multiple awards, including CRN Fast 50, Anthill Smart 50, BRW Fast 100 and Deloitte Technology Fast 50.

 

Crucial Web Hosting

NetHosting seeking 'king of the budget hosts' mantle

Wed, 1st July 2015, 13:00

Utah based NetHosting is undoubtedly looking to augment their share of the budget priced shared hosting market by announcing new monthly rates for shared hosting along with a no renewal price hike policy. Many hosting providers offer low introductory price then increase the monthly rate upon renewal. NetHosting is raising the ante saying "customers will enjoy their low price for a minimum of 6 years".

Adam Sorenson, Online Marketing Manager at NetHosting says

Our customers stay with us because they love the quality of our service. We’re saying thanks for more than ten years of loyalty and for growing their websites with us.

The new monthly rate for shared hosting services with NetHosting, including all features, has been reduced to $3.95 per month. Over a 6 year term, NetHosting’s low price guarantee can save you nearly $300 over well-known competitors. (editor’s note: can we all say BlueHost.. how about HostGator… or any number of mega host Endurance's other brands)

NetHosting also offers other great features with shared hosting including 100% guaranteed uptime, free instant setup, 24/7 support, and more.

Not unlike the ridiculously low monthly pricing offered by its EIG competitors, NetHosting does require upfront payment for a longer fixed term to take advantage of the reduced rate for shared hosting currently featured on NetHosting’s recently redesigned homepage. The $3.95 per month rate requires a three year contract, setting a person back $142.20. One and two annual contracts are available… 1 year is $71.40, 2 is $118.20.

As mentioned prior, what differentiates NetHosting policy from many others is that pricing is locked for six years rather than "renewing at the regular monthly rate”. Whether new low monthly price, no renewal price hikes, and all the features needed to get a website online are enough to make NetHosting the leader in affordable web hosting is open to subjective opinion (HostJury give you the ability to recommend and review your web hosting provider to other users and to share your real hosting reviews). Whether EIG is willing to roll over and play dead is a whole nother story.

 

About

NetHosting is a web hosting industry leader headquartered in Orem, Utah. For nearly twenty years, NetHosting has offered customers the best hosting services available housed within a state-of-the-art PCI certified data center. Products include Shared, VPS, Windows, and Dedicated Hosting with 100% uptime and now no renewal price hikes.

Shared Hosting

WiredTree Profile: Superior Managed Hosting

Fri, 26th June 2015, 12:46

WiredTree Managed Dedicated Servers

"WiredTree emerged in June 2006 to change the game for hosting services. The goal was to provide clients with a superior managed hosting environment through unmatched customer service, innovative network design, a unique suite of services, and the most advanced server hardware. To realize this goal, we created a solid support structure to better respond to client issues. With years of experience in the industry, we knew what worked and what didn’t, and we used that knowledge to enhance and streamline the support experience.

The final result is the industry’s most reliable, advanced and secure complete managed hosting solutions."

Founded: June 2006, Privately Held
Domain Registered: June 2006
Company Size: 11-50 employees (courtesy of LinkedIn)
Headquarters: 53 W Jackson Blvd Ste 1734 Chicago, IL 60604, USA

 

A random quote from the web…
“Unlike most providers, WiredTree offers fully managed servers. That means the people who build your server are the people who take care of it. We manage your hardware, your software, your network and your security. If you don’t know what you need, call us. We’ll talk to you any time, day or night.”

Fun Fact:
“Our uptime is 99.992% over the last 6.5 years, checked by Hyperspin on 1 minute intervals.”

 

Acquisitions & Brands

WiredTree

 

Specialties

WiredTree hosting solutions are best suited for Drupal, Joomla, WordPress, and all other Content Management Systems (CMS). Further, they also work well with forum software such as Invision, MyBB, phpBB, vBulletin, and e-commerce shopping cart solutions like AbanteCart, CS-Cart, Magento, and PrestaShop.

 

Hosting Solutions (Web Hosting Plans)

Managed VPS Hosting

(Various plans including A La Carte Option. Starts at $49/month)

There’s plenty of server to go around. Virtual Private Servers (VPS) give you the flexibility and power of a dedicated server at a fraction of the price. You get incredible CPU power and oodles of memory and disk space. All Fully Managed by WiredTree in Chicago.

Standard Plan Features

SuperMicro Servers built by WiredTree - Intel Dual Xeon CPUs - CentOS Linux 6 x64 OS - 2 Dedicated IPs - SSD-Powered Storage Standard - Idera (R1Soft) Backups - ServerShield - Server Hardening - 100% Node & Network Uptime SLAs - Noction Route-Optimized Tier-1 Bandwidth - cPanel / WHM Included - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Full Root and WHM Reseller Access - Unlimited Domains and Accounts - Proactive Security Updates - Grove Client Portal Metrics - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free migrations

 

Managed Hybrid Servers

(Various plans including A La Carte Option. Starts at $99/month)

So, what is a Hybrid Server? Think of it as a very large and powerful VPS account with guaranteed CPU cores, faster I/O performance, and higher memory and disk space allowances. They fit between our VPS and Dedicated Servers in terms of price, capacity, and performance.

Standard Plan Features:

SuperMicro Servers built by WiredTree - Dual Intel Xeon & AMD Opteron CPUs - Larger Disk I/O Capacity than VPS - Burstable CPU up to 24 Cores - Power of a Dedicated, Convenience of a VPS - CentOS Linux 6 x64 - 2 Dedicated IPs - Idera (R1Soft) Backups - ServerShield Server Hardening - 100% Node & NetworkUptime SLAs - cPanel / WHM Included - Full Root and WHM Reseller Access - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Proactive Security Updates - Grove Client Portal - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free Migrations

 

Managed Dedicated Servers

(Various plans starting at $150/month)

Dedicated servers are just that: servers that exist to serve you and only you. They live in the upper echelon of web hosting and are at your beck and call with the greatest speeds and specifications. You can install and run new software whenever you’d like. Dedicated servers are best for those who want the greatest amount of control.

Standard Plan Features
SuperMicro Servers built by WiredTree - Dual Intel Xeon & AMD Opteron CPUs - Larger Disk I/O Capacity than VPS - Burstable CPU up to 24 Cores - Power of a Dedicated, Convenience of a VPS - CentOS Linux 6 x64 - 2 Dedicated IPs - Idera (R1Soft) Backups - ServerShield Server Hardening - 100% Node & Network Uptime SLAs - cPanel / WHM Included - Full Root and WHM Reseller Access - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Proactive Security Updates - Grove Client Portal - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free Migrations

A Couple More Details...

WiredTree provides A La Carte options with each plan for customization. Contact them for additional details. Pricing was accurate on the day we copied it from the WiredTree website. We’ve included plan pricing as a point of reference only and like everything in life is subject to change without notice. More detailed information about features included in WiredTree web hosting packages is available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)

(editor’s note: unless a web host uses the term “unmetered” then there is likely a limit somewhere. Also worth noting in this day and age of legal fluff is that WiredTree made an effort to clearly articulate terms in a language not written by legal beagle types.. English!)

WiredTree has preset limits and are defined in each plan. Bandwidth usage is measured on a monthly basis coinciding with Client’s billing cycle. Both incoming and outgoing traffic are counted.

Other terms and stipulations outlined in the ToS appear to be standard generic common sense stuff which, at least at the time of writing, wouldn’t/shouldn’t shock the average individual. And yes, you should read the ToS in its entirety prior to purchasing any service.

 

Service Level Agreement (SLA)

WiredTree guarantees network availability for our public Internet network to be 100%. In the event that our network does not experience 100% network uptime in a given month, WiredTree will refund 5% of the customer’s monthly service fees for those servers affected, for each 30 minutes of network downtime experienced up to 100% of the monthly service fees for those servers affected.

Hardware Replacement: WiredTree guarantees to replace any failed server hardware components provided by WiredTree at no cost to the client within one hour of problem identification. In the event that it takes WiredTree longer than one hour to replace any failed hardware component after problem identification, WiredTree will refund the customer 5% of the monthly service fees for each 60 minutes of downtime up to 100% of client’s monthly service fees for the affected server.

VPS and Hybrid Uptime SLA: WiredTree goal is to maintain 100% uptime on all of our VPS and Hybrid hardware nodes. In the event that a VPS or Hybrid hardware node does not experience 100% uptime in a given month, you are eligible for a prorated credit equal to ten times (10x) the amount of time that the VPS or Hybrid node was down for.

All SLA claims must be filed by opening a helpdesk ticket through our client portal within 7 days of the incident. All SLA credits will be issued as service credits against future invoices. Network downtime is measured from the time the network is 100% unreachable until connectivity has been restored.

(editor’s note: Some other common sense conditions may apply but common sense isn’t always equally distributed amongst the masses. Check with WiredTree for additional terms and conditions)

 

Acceptable Use Policy (AuP)

Everyone should read that fine print for themselves but it would appear on a glance that WiredTree AuP is generic in nature and pretty much constitutes the same jargon found in other AuP. Nothing shocking but like others is subject to change with little or no notice.

As stated prior, it is quite apparent that WiredTree made an effort to clearly articulate terms in a manner people can both appreciate and understand.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in the whois and on the contact page.

Control Panel: cPanel. WiredTree also uses Grove Client Portal which allows clients to review performance metrics like memory usage and CPU, monitor server health, access the knowledgebase and support system, perform instant reboots, and monitor bandwidth usage. Further, users can also gain network control and crack down on spammers.

Script Installer: Softaculous Auto-Installer

Website Design Service: WiredTree focuses on web hosting and leaves the website creation biz to the design firms.

Version of PHP: WiredTree virtualized servers come with PHP 5.5 by default. They can easily install PHP 5.3, PHP 5.4, and PHP 5.6 if customers require a different version of PHP for their applications. They can also install multiple versions of PHP, if a customer needs to run specific versions of PHP for a particular account.

Site Migration: “Need help moving from your old provider? We’ve got your back. We provide complimentary migrations for new server orders from the following control panels: cPanel, Plesk on Linux, DirectAdmin, and Ensim/Parallels Pro. If your control panel is not on the list, or you aren’t sure what your current hosting uses, call us. We may still be able to migrate your site for free. We are always available for free advice and can also offer custom migrations from nearly all other types of hosting and CMS systems”.

Automatic Backups: WiredTree private internal network allows access to services such as R1Soft/Idera CDP Backups.

WiredTree nightly backups of VPS accounts are only as a courtesy service. WiredTree is not responsible for the completeness, integrity, or freshness of your VPS backup. WiredTree recommends you have your own VPS backup system in place.

Customer Support: All WiredTree servers are Fully Managed meaning they provide full support and management for your server both physically and for all of the software that comes installed on it. Specifically, they manage and continuously update the OS, cPanel/WHM Control Panel, and all of your services like HTTP and email to ensure your server is secure and well performing.

“Our support goes beyond simply keeping your server updated though, we support all aspects of your server. Not sure how to install an SSL certificate? We’ll do it for you. Problem with nameservers on a domain or some other DNS issue? We’ll get it fixed. We do all of this and much, much more. WiredTree takes care of your server so you can take care of your website.”

Security Front. ProActive or Oblivious: ServerShield package is a comprehensive set of services and tools designed to enhance the security, performance and reliability of your server. It includes an advanced firewall, e-mail anti-virus and anti-spam systems, database optimization, and more. All included free of charge with every plan!

Eco-Conscious Green Meter: Okay so no grandstanding, tooting the greenhorn, blowing the windmill, tree hugging (beyond the tree in their company name)... at least not on the first couple pages of Google using the ‘green’ keyword!

Payment Options: WiredTree accepts traditional forms of payments. Users of alternative currency will need to contact the sales desk!

Account Cancellation: Client must submit service cancellations by opening a ticket through our client portal at least 7 days but not more than 30 days before the end of the service’s billing cycle. Cancellation requests are not accepted through phone, email, fax, or any other method besides through opening a ticket through our client portal. (editor’s note.. WiredTree takes all the fun out of social engineering!)

Guarantee: WiredTree guarantees is clearly articulated. See the aforementioned Service Level Agreement (SLA) section for more information but basically, availability of network to be 100%.

User Resources: The WiredTree blog has well written articles across a range of topics. Also have a Knowledge Base accessible within Grove

Loyalty Plan: Try to reward customers (those loyal and those brand new) by providing free Level Ups occasionally. A Level Up is an increase in RAM, disk space, and/or other resources provided to clients at no additional charge.
Also offer discounts for pre-paying on a quarterly, semi-annual, or annual basis.

Community Outreach: WiredTree have co-sponsored all WordCamps in North America for the last two years and have been involved in other open source efforts as well. “It's been a success for us so we're going to continue doing it and look for other ways to support the open source community”. WiredTree is also a member of the I2Coalition.

On FaceBook: facebook.com/WiredTree

On Twitter: @WiredTree

WiredTree web hosting reviews: http://www.hostjury.com/reviews/WiredTree

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided.

WiredTree Managed Web Hosting

Host Europe drops Voat for being politically incorrect?

Mon, 22nd June 2015, 21:10

A couple of weeks ago Reddit announced that it was closing down a number of subreddits with harassing subject matter. This, along with another recent decision to ban content that included images or videos of non-consensual sex prompted some users to jump ship and switch to a Reddit clone site Voat.co.

Just as Voat saw its membership swell, it was hit with a sustained DDoS attack. Adding insult to injury, the self proclaimed purveyors of a “censorship-free community” then got booted by their webhost.

Voat Chief Technology Officer Atko wrote in a post (incidentally that’s now showing an error page) stating:

“Our hosting provider, hosteurope.de, has terminated all our contracts and shut down all our servers without issuing a warning or trying to talk to us.... “ Hosteurope said that “we have received significant information that the content on your server includes political incorrect parts that are unacceptable for us”. The company also went on to say that Voat’s contract was being terminated “due to the fact that we cannot keep bond of trust to you as our customer”.

Atko explained that mere hours before being cut off by the host provider, the site had managed to migrate to a cloud platform.

 

Now its Host Europe’s turn. The Public statement

Without actually naming the client, (editor’s note: it may be totally unrelated to the subject matter at hand.. yeah right!) Host Europe has issued the following statement:

Host Europe will generally not publicize details to existing or previous contractual relations. The current coverage, inquiries and contradicting information however make us want to comment on some issues and clarify matters.

Host Europe has recently ceased hosting of a public forum. The reasons for this were specific contents which made it impossible for us to continue hosting of this content. The actual reason for this was not, as sometimes mentioned in this regard, „political incorrectness“. Political statements of all sorts are allowed on servers of Host Europe. Host Europe as a hoster values the public opinion and diversity of beliefs. This however comes to an end where the contents or publications violate laws or are morally unacceptable. As a German hoster, Host Europe is bound to these laws, which make Host Europe liable for any contents hosted on our servers as if were our own as soon as we receive knowledge of them.

The site in questions was publicizing incitement of people, as well as abusive, insulting and youth-endangering content. They were clearly against the law and did not allow Host Europe to continue hosting such content to the public. Host Europe will also pass on information to the relevant authorities if it deems this necessary or appropriate.

We want to emphasize the fact that the suspension of our services is only the last step in a process. Host Europe does and always will try to find a solution together with our customers. However for this mutual trust from both sides is a main requirement. As this was not existent in the current case, we had to take these steps.

Host Europe wants to make clear that we will not tolerate any form of illegal right-wing extremist content and we explicitly distance ourselves from this.

Kind regards,
Host Europe team

Regardless the reasoning, controversial subject matter does have a tendency to invoke strong feelings on many levels including reactions sometimes expressed with a DDoS attack. In the end, Voat gained users, some notoriety, and what it describes as a more scalable platform, Host Europe has lost a potential troublesome client, and Reddit some harassing subject matter.

All’s well that ends well!

Switch to Stable Host

BetterLinux announces its imminent demise

Fri, 19th June 2015, 13:59

BetterLinux, a company providing tools for cloud hosting providers to maximize the efficiency of the Linux operating system running on their servers has announced that it is calling it a day and shutting down on July 1.

Dear users of BetterLinux,

Effective immediately we are discontinuing future signups to BetterLinux and have adjusted all licenses to expire on July 1st, 2015. It comes with heavy heart that we are closing the doors on BetterLinux as it's been a great opportunity to work with the Linux community and our users to bring them a quality product for resource management.

We encourage all our users to utilize the time before July 1st, 2015, to uninstall BetterLinux. After that date, BetterLinux will discontinue to function on your servers if you haven't removed it.

Until July 1st, 2015, our site will remain active so anyone can access their client login area, but the installation media has been removed. All documentation will remain available until that time and if you have any issues regarding uninstalling BetterLinux, please contact us.

-BetterLinux Team

While the cessation will likely have little or no impact for the clients of webhosts, the news is noteworthy for the face behind the product. BetterLinux was developed by BlueHost founder and former chief executive Matt Heaton. The technology was first introduced on the Bluehost hosting platform before being offered to other webhosts.

Heaton was also the face behind another well known hosting company HostMonster. BlueHost and HostMonster are two of the numerous brands owned by Megahost Endurance International (EIG). Matt Heaton worked as BetterLinux’s chief executive.

Bluehost.com Web Hosting $6.95

Lightning Base Profile: Managed WordPress Hosting

Wed, 10th June 2015, 16:59

Managed Wordpress Host Lightning Base Logo

Lightning Base is a managed WordPress hosting provider known for their consistent focus on value, customer service, and performance. Since its inception in 2011, the Minnesota-based company has grown to host thousands of WP websites from their hosting location datacenters in Amsterdam, Chicago, Frankfurt, Las Vegas, and Melbourne.

At present, the company is small and offers personalized services that can grow a website whether it’s one large website or thousands of small sites. Often, the founder himself will work with clients to develop premier web solutions

The hosting environment was designed from the ground-up to provide fast, stable, and secure access to WordPress sites. Lightning Base creates a fully serviced experience on top of maintaining your WordPress installation, backing everything up, and providing custom support.

A random quote from the web..

“Lightning Base launched publicly not long ago. The response was encouraging, but website visitors made it clear there were some features they wanted – and that they were looking for lower prices” said Chris Piepho, founder of Lightning Base. “The company exists to serve WordPress users, and version 2 was designed with their requests in mind.”

Another random quote we found on the Lightning Base website...

“Chris is the founder of Lightning Base. You'll find him all over around here - writing on this blog, providing customer service, and handling whatever else needs to be done. You can reach him easily by filling out our contact form and addressing your message to Chris.”

Founded: 2011 by Chris Piepho. Privately Held

Company Size: 1-10 employees (courtesy of LinkedIn)

Headquarters: 5040 Edinbrook Lane, Edina, MN 55436, USA

 

Acquisitions & Brands

Lightning Base

 

Specialties

Lightning Base offers managed WordPress hosting services. As the name implies, they are really superfast and their services are optimized to serve beginners are well seasoned veterans in the business.

 

Hosting Solutions

Every plan includes Lightning Base premium hosting setup. WordPress sites include basic management, with per-site backups, caching/CDN setup and configuration/transfer assistance as required.

All plans include:

  • Auto WordPress Updates
  • Lightning Speed
  • Managed WordPress Hosting
  • Making WordPress Fast
  • Stable & Secure Hosting
  • Supported and Maintained

Personal $9.95/mo
1 WordPress Site
10,000 Pageviews
1 GB SSD Storage
10 GB Transfer
20 GB CDN

Small $19.95/mo
3 WordPress Sites
25,000 Pageviews
3 GB SSD Storage
25 GB Transfer
50 GB CDN

Medium $49.95/mo
10 WordPress Sites
100,000 Pageviews
10 GB SSD Storage
100 GB Transfer
200 GB CDN

Large $99.95/mo
25 WordPress Sites
250,000 Pageviews
25 GB SSD Storage
250 GB Bandwidth
500 GB CDN

 

Couple More Details...

Lightning Base is happy to provide plans for more pageviews, sites, storage, or bandwidth. Contact them for details. Pricing was accurate on the day we copied it from the Lightning Base website. We’ve included the plan pricing as a point of reference only and like everything in life is subject to change without notice.

More detailed information about features included in Lightning Base web hosting packages is available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)

(editor’s note: unless a webhost uses the term “unmetered” then there is likely a limit somewhere)

“Each Lightning Base plan receives a set amount of resources, and they run tests with real WordPress sites to determine the traffic a plan can handle. Lightweight, highly cached sites can easily exceed these numbers – but if you choose to keep all pages uncached or use heavyweight plugins you may fall short. The best way to know is to give it a try – we’ll transfer your site over for free, and if the service doesn’t meet your expectations, will refund your first month’s charges, no questions asked.”

Other terms and stipulations outlined in the ToS appear to be standard generic stuff which, at least at the time of writing, shouldn’t shock the average individual. And yes, you should read the ToS in its entirety prior to purchasing any service.

 

Service Level Agreement (SLA)

Possibly one exists but it doesn't appear to be something Lightning Base actively promotes.

 

Acceptable Use Policy (AuP)

Again everyone should read that fine print for themselves but it would appear on a glance that Lightning Base AuP is generic in nature and pretty much constitutes the same jargon found in other AuP. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available.

Control Panel: No Frills powered by a basic cPanel setup.

Script Installer: When you purchase the service, it comes with one WordPress install included. This install can have multi-site (which allows a single install to host multiple websites) enabled with a simple request, at no charge. They also provide full support for multiple WordPress installs in packages above the personal plan.

Which Version of PHP: Although It is possible to customize the version being run using the selector in cPanel - default options include 5.4 and 5.6. Lightning Base can also offer 5.3 but strongly discourages it use due to security issues. Lightning Base expects to begin offering PHP 7 (PHP-NG) in the near future as an option for users that want to see if their site will run with a much faster version of PHP.

Site Migration: The first step in Lightning Base suite of services is the installation or transfer of your site. When you order a site, they’ll setup a new WordPress install and configure it to work with their CDN and serve static cached pages directly via Nginx. Lightning Base can also install their suite of recommended plugins or a selection that you have chosen. If your site already exists elsewhere, they’ll work with you to get it transferred over – whether you want to provide login details to your existing hosting, or send a backup of your site for installation on their system. Lightning Base will also help minimize any downtime associated with the changeover.

Automatic Back Ups: Every site needs backups and Lightning Base provide them on multiple levels. Their server is backed up daily, and these backups are copied off-site for disaster recovery. Lightning Base also backup your WordPress install itself. This provides an important layer of protection, allowing them to restore from disaster – whether on their end or an errant click on your part. By default, full backups are taken weekly and database backups taken daily – and all are sent offsite. These can be made more or less frequent upon request (individual site backups consume your bandwidth), and can also be sent to your own storage account if you want full control over your the safety of your site. You won’t find a more complete backup routine.

Customer Support: “We only do WordPress, and that lets us provide much more comprehensive service than most hosting companies. Anyone you interact with at Lightning Base will have extensive experience with WordPress, and we’re happy to provide help. We obviously can’t devote hours to each user every day, but we’re happy to help with configuration issues, suggest a useful plugin, or improve your understanding of the software.”

Security... ProActive or Complacent: “Our servers are first protected by a comprehensive, dynamic firewall, followed by a webapp firewall configured to prevent malicious code – while still allowing the requests WordPress needs through. Each user’s filesystem is isolated from the others we host, and security scans are performed on a regular basis to find and prevent intrusions. Finally, we strongly encourage and will help setup Cloudflare for speeding DNS resolution and providing another layer of security outside your virtual machine.”

Eco-Conscious Green Meter: No grandstanding or tooting the greenhorn on Google… well at least not on the surface of Google!

Payment Options: Lightning Base accepts PayPal and Credit Card but you could also pay by Check or money order using snail mail.

Guarantee: Lightning Base will transfer your site over for free, and if the service doesn’t meet your expectations, will refund your first month’s charges, no questions asked.

User Resources: Does have a wiki style knowledgebase wiki and a blog although the latter appears to be limited to announcements type postings.

Loyalty Plan: Does not appear to be beyond the standard discount for paying annually rather than monthly.

Community Outreach: Nothing prominently touted

On Twitter: @LightningBase

Lightning Base web hosting reviews: http://www.hostjury.com/reviews/lightning+base

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

Liquid Web Founder and CEO Steps Aside After Investment From Private Equity Firm

Thu, 28th May 2015, 17:38

Web hosting and managed cloud provider Liquid Web has announced it will receive a substantial investment from private equity firm Madison Dearborn. Going forward, Madison Dearborn will provide expertise and resources to support Liquid Web’s global expansion by building on the company’s Heroic Support® customer service and continuing the development of its leading cloud computing and professional managed hosting products.

Matthew Hill, Liquid Web Founder and Chief Executive Officer states in the announcement

I’m really proud of everything we’ve accomplished at Liquid Web since our founding 18 years ago. Madison Dearborn will be a great partner for this next growth phase. Their technical expertise and commitment to Liquid Web’s strategy and culture will provide the essential strategic resources to take us to the next level.

As part of the transaction, Matthew Hill will be succeeded as Chief Executive Officer by seasoned technology executive and entrepreneur Jim Geiger, with the support of a proven management team. Mr. Geiger and his leadership team colleagues will make an investment in Liquid Web alongside Madison Dearborn. Madison Dearborn previously worked with Mr. Geiger in his capacity as Founder, Chairman, and Chief Executive Officer of Cbeyond, a cloud-based professional managed hosting services company he founded in 1999. Liquid Web’s headquarters will remain in Lansing, Michigan.

 

About

Liquid Web full suite of products includes the Storm® Platform, which provides virtual private servers (VPS), dedicated bare metal cloud servers, and a variety of dedicated server solutions and customizable hosting services. Liquid Web is a leader in its industry serving over 30,000 clients worldwide in over 150 countries from data centers in Michigan, Arizona and Amsterdam, The Netherlands.

Renowned for high quality customer service, Liquid Web developed its proprietary support model, Heroic Support®, for customers of all sizes and needs. Liquid Web counts Home Depot, FILA USA, The Boy Scouts of America, The United Way, and Disruptor Beam – Developer of Game of Thrones Online Games, among its diverse clientele.

Managed Web Hosting by Liquid Web

Shopify IPO to raise $123M with 160K users. WooCommerce valued at 30M with 650K

Wed, 20th May 2015, 17:22

On the heels of the announcement of Wordpress webhost Automattic acquiring WooThemes, along with its WooCommerce plugin, The Globe and Mail is reporting that Shopify, another eCommerce platform, has increased the maximum share price for its upcoming IPO. According to a regulatory filing today, the Ottawa-based e-commerce platform is seeking to raise as much as $123.2 million (USD), with shares selling between $14-16 USD.

Previous reports had Shopify looking to raise $107.8 million (USD) from 7.7 million shares, sold between $12-14.

Shopify is a Canadian based company that recently passed $5 billion in total sales, with over 160,000 businesses using its software for their online business and eCommerce needs. Shopify generated annualized revenue of about $1,000 for each of its 162,261 merchants on the site as of March 31, the filing shows. Despite not showing a profit, the company did post $105-million in revenue last year, derived from subscriptions and services.


Compare this with WooThemes acquisition announcement by Automattic.

WooCommerce is said to have 7.2 % of the eCommerce platform market with 650,000 users. Although the amount was not disclosed, it has been stated that WooThemes has an eight figure income and healthy profit from WooCommerce add-ons and upcharges. Automattic acquired WooThemes with an eye on solidifying itself in the eCommerce platform market for 30 million dollars in cash and stock.

Maybe it’s just me but something about the preceding info doesn’t add up. Regardless of the apparent discrepancies.. or my lack of understanding, the market for eCommerce platforms will only continue heating up!

 

Automattic Acquires WooThemes to get WooCommerce plugin

Wed, 20th May 2015, 15:53

WooCommerce is a software plugin created by WooThemes that turn a basic WordPress sites into online eCommerce platforms similar to Shopify and Bigcommerce. Not only is it hugely popular in the WordPress community, WooCommerce has become a force to be reckoned with in the online marketplace, powering at least 650,000 online stores. The basic version of the software maybe free, but WooCommerce makes money selling plugin extensions, storefront themes and support.

So an announcement posted in the WooThemes blog shared some news that seems to have caught a lot of people by surprise: “Today marks the beginning of the next exciting chapter in our journey as WooThemes. The short and sweet of it – we are joining the Automattic family!”

Mark Forrester, co-founder of WooThemes goes on to say..

In 2008, as three strangers in three countries, we set out on a quest to pioneer WordPress commercial theming, never dreaming of the rocket-propelled voyage into the self-hosted eCommerce unknown that lay ahead. It’s been an incredible ride, backed by a unique community, and here we find ourselves powering over 24% of online stores with our flagship product, WooCommerce.

Over the past year, in response to the growing and more sophisticated requirements of the WooCommerce community, we have been exploring ways to accelerate our growth to be an even more accessible, easier to use, and enabling platform for our customers. We’ve met some very powerful and influential companies and potential investors, but none more ambitious and aligned with our values than the team at Automattic.

Since late last year we’ve been talking with Matt Mullenweg, CEO of Automattic and co-founder of WordPress, and his bridge team about what we could build together. Our plan is to leverage our combined wealth of knowledge, skills, vibrant community and joint infrastructure platform to reach new eCommerce heights.

Automattic CEO Matt Mullenweg also made an announcement that the company has acquired WordPress’ popular e-commerce platform WooCommerce,.

I do believe that the web needs an open, independent and easy-to-use commerce platform that you can run yourself on your own website.

In the past few years, WooCommerce really distinguished itself in its field. Just like WordPress as a whole, it developed a robust community around its software, and its products meet the needs of hundreds of thousands of people around the world.

Publishing products and selling them on the web is arguably a more complex endeavor than simple publishing, especially when you factor in location, tax, payment gateways, and everything needed to process transactions.

This is another step that will help WordPress accomplish its goal of powering even more of the web. The ultimate goal is to make it as easy to create your own storefront as it currently is to create your own website or blog with WordPress.

While Matt Mullenweg remains mum on the price, he has stated the the acquisition was the largest his company had made, “by about 6x”. Various commentators are speculating Automattic will spend more than $30 million in cash and stock to buy the 55-person company.

In addition to growing the current WooCommerce customer base, Automattic is looking to use the platform to add more selling options for WordPress.com customers, while retaining its existing e-commerce partnerships. “Partnerships will remain in place on WP.com, but long-term we’d like to offer Woo as an option there as well,” Mullenweg said.

The acquisition should have little effect on the numerous third-party designers and developers creating add-on products and services for WooCommerce . Those who are involved in the WooCommerce ecosystem will still be able to connect and build for the platform as done previously.

Gotham City Report Trashes Endurance International: The Fallout

Thu, 14th May 2015, 20:59

Generally speaking, except in those all too often cases of insolvency and ineptitude, Hostjury prefer to leaves the financial underscoring of various webhosting firms to those introverted bean counting types that thrive on that sort of financial knitpicking, preferring instead to focus on the day to day necessities like uptime, support, services offered, and the ever present fine print hidden in those Terms of Service (ToS). Alas, sometimes the implications of the communique divulged contravenes logic and can't be ignored!

Earlier this month, the company that controls many of the web’s most recognized hosting brands (eg: BlueHost, JustHost, HostGator, Arvixe, HostMonster) released their first quarter earnings report. Hari Ravichandran, chief executive officer and founder of Endurance International Group commenting on the reported stated:

We are excited to have started the fiscal year with a quarter that exceeded expectations for both adjusted revenue and adjusted EBITDA. Our first quarter results demonstrate that our two-pronged strategy of growing subscribers and growing average revenue per subscriber is an effective approach to addressing what we continue to believe is a large and exciting opportunity.

These core components of our strategy continue to anchor our overall approach to the marketplace and position us well to meet our longer-term goals for growth and profitability.

The Highlights included

  • GAAP revenue was $177.3 million, an increase of 22 percent compared to $145.7 million in the first quarter of 2014.
  • Adjusted revenue was $178.7 million, an increase of 17 percent compared to $152.8 million in the first quarter of 2014.
  • GAAP cash from operations was $50.2 million, an increase of 32 percent compared to $38.0 million in the first quarter of 2014.
  • Unlevered free cash flow (UFCF) was $59.9 million, an increase of 22 percent compared to $49.0 million in the first quarter of 2014.
  • Free cash flow (FCF) was $45.8 million, an increase of over 29 percent compared to $35.5 million in the first quarter of 2014.

First Quarter Operating Highlights

  • Total subscribers on platform were approximately 4.206 million, an increase of approximately 119,000 in the first quarter.
  • Average revenue per subscriber (ARPS) was $14.37, an increase of 1 percent compared to $14.18 for the first quarter of 2014.

Although I’m no expert, even for a layperson those average revenue per subscriber numbers, considering the annual inflation rate, may raise eyebrows. That said, I don’t own the stock so if it doesn’t raise concerns with the aforementioned bean counting types, who am I to question the equation… except someone did.

 

Gotham City Research

Gotham City Research LLC, a company claiming to focus on due diligence-based investing released a 60 odd page report entitled “Endurance International Group: A Web of Deceit”.

(Editor’s suggests readers forgo the urge to jump to conclusions and follow the money: Gotham City Research clearly discloses that on the publication date of their articles, they may have long or short equity positions in the companies covered).

So in short the Gotham City Research report suggested:

  • EIGI shares will go to $0.00 per share, as the company will struggle to service its debt. Normalized EBITDA margins do not cover interest expense.
  • Recent years’ reported EBITDA benefited from attracting Blinkx-like revenue (spam/malware, terrorism, etc.).
  • EIG profits at the expense of its customers (service outages, poor customer service, etc.).

The report also starts by summarizing the findings of Gotham City Research stating:

  • 40%-100%+ of EIGI’s reported profits are suspect.
  • 2014 Average Revenue per Subscriber (ARPS) actually declined -13%. EIGI’s 10K claims ARPS grew +11%.
  • Organic growth overstated ~3x. We calculate organic growth to be ~5.6%, not 13.0%-15.0% as EIG claims.
  • Directi’s revenues per the Indian filings are 30%-67% lower than reported in EIGI’s 10K.
  • Directi revenue figures within the EIGI 10K do not add up.
  • EIGI paid 17% of its ’12-’14 EBITDA to a related party tied to the CEO. The related party seems to be Endurance.
  • No international revenue disclosures, despite promoting itself as an ‘international growth’ concern.
  • An undisclosed subsidiary falsely claimed to the US Government that the FBI “recommended” them.
  • EIGI’s BlueHost, JustHost, HostGator and HostMonster hosted terrorist websites as recently as few weeks ago.
  • EIGI domains hosted 1,000s of spam/malware-related sites per spam/malware watchdogs (the hosting world’s Blinkx).
  • EIGI spends ~1/6th on core infrastructure vs Godaddy.
  • Customer reviews are consistently poor.
  • A 15+ year industry executive states EIGI uses a churn model/definition that is “not industry common practice, while using industry terminology.”
  • EIGI is free cash flow negative. Godaddy is FCF positive.
  • The management team (including the CEO) recently sold ~30% of their stake in EIGI.

As one would expect…

Shares of Endurance Int’l Group Holdings, Inc (EIGI) plunged nearly 20% to $18.23 in early trading Tuesday, following a report from Gotham City Research suggesting EIGI shares will go to zero.

Endurance International Group never took long firing back and released a statement in response to the Gotham City Research report. The company said,

“The claims in this ‘report’ are baseless and not rooted in reality. The reality is, since going public, Endurance has beat expectations every quarter, showing consistent growth throughout the company. Endurance senior executives still own a significant stake in the company and are deeply invested in its future success.”

To read the full release click here.

 

The Fallout

It is not within the realm of this article to suggest or even comment on  any ulterior motives and/ or intentions to manipulate the Endurance International Group and/or GoDaddy stock prices. To do so without a more intimate knowledge or awareness would be baseless.

What has become apparent according to the NASDAQ Exchange is that the report has spawned a growing list of ambulance chasing legal types launching Class Action Lawsuits and investigations against Endurance International and its officers.

 

Conclusion

Could the stockholder and legal issues surrounding Endurance International impede its performance? Invariably any energies focused elsewhere, rather than their core business, could become problematic. Certainly in the short term it should have very little or no direct impact on the day to day operations for clients utilizing the services of EIG numerous web hosting brands. Aside from sharing mutual datacenter infrastructure, the brands have at least the appearance of operating as separate entities.

Still the Gotham City report does raise at least one interesting point that could have repercussions for EIG clients. The report highlights a rash of datacenter failures affecting the servers for thousands of hosting clients. Linking all these failure to aging infrastructure as suggested in the report, demonstrates a clear lack of understanding of the industry by the report authors. Its not sound reasoning.

While the downtime rationale is somewhat faulty, the report is correct inasmuch as numerous EIG competitors are expending considerable amounts of resources upgrading their infrastructure and business models to meet the ever increasing demands of businesses and netcitizens alike. As in any industry, firms failing to recognize and adapt to the evolving climate soon disappear from the landscape.

 

About Endurance International Group

Endurance International Group is a publicly traded (Nasdaq:EIGI) technology company that helps power small and medium-sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.2 million subscribers around the globe. The company's world-class family of brands includes Bluehost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock and ResellerClub, among others. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,600 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel and Brazil.

 

Web Hosting

DigitalOcean: World’s 2nd Largest Web Host but is it sustainable?

Thu, 7th May 2015, 18:03

The latest press release from DigitalOcean has them gloating over being ranked as the second largest hosting provider in the world, at least according to the latest report published by Netcraft.

DigitalOcean claims it has grown exponentially, jumping in the ranks from third largest hosting provider in November 2014, to its current position, by delivering a simple hosting option for software developers around the world.

Ben Uretsky, CEO of DigitalOcean states

“We concentrate on providing individual software developers with a fantastic user experience to empower them to build and scale web applications. It’s a massive market that larger cloud providers aren’t catering to; that’s why we don’t consider big names such as Amazon Web Services to be a competitor. There is a fundamental difference in focus and priorities. At DigitalOcean, we prioritize offering simple solutions for web developers and we are proud to be the second largest web hosting provider in the world.”

Since the company's inception in 2011, DigitalOcean has continued to build a developer-friendly platform with simple server provisioning and an intuitive control panel, all with market crushing, competition stifling pricing! Large infusions of investment cash have allowed DigitalOcean to maintains its vision of simplifying innovation to enable developers to focus on what matters – their applications.

And therein may lie Digital Ocean’s achilles heel. Numerous articles have been written, on HostJury and elsewhere, apprising readers of the long term viability and folly that can befall any company with suspect pricing structures. But this underlying weakness, coupled with phenomenal growth can exacerbates the situation. Back in 2013, Digital Ocean’s slash and burn pricing was annihilating the competitors when by their own admission, the cracks were beginning to show.

While growing a company to become the second largest web host in the world, in more or less four years, by any metric may be commendable, achieving the stature of second most profitable may prove to be more allusive.

Last month, DigitalOcean announced its third data center in Europe and its 10th worldwide, located in Frankfurt, Germany. The launch was the most successful international launch to date, adding 1,000 servers to the network and 100 new customers daily.

In 2013, Digital Ocean was adding 500 customers per day.

Fused.com Web Hosting

eBoundHost May Specials Spring into Action

Tue, 5th May 2015, 18:29

eBoundHost is one of the Web's original hosting providers, helping to maintain reliable uptime for mission critical web services since the year 2000. Doing business the old fashioned way, they focus on the customer and provide only three core services: Web hosting, virtual private servers (Cloud VPS hosting), and dedicated servers. They’re not programmers, search engine specialists, nor will they design your website, but, if you need blazing fast website hosting or affordable VPS hosting, that’s something they can offer!

Utilizing N+1 redundancy at their data center, from the incoming power to the outgoing data streams means when a system breaks, service is routed around the failed components to a backup without any downtime. They take redundancy to extremes to mitigate even the most unlikely disasters. eBoundHost claims 100% uptime for over a decade and they’d rather not break that streak anytime soon.

Throwing caution to the wind eBoundHost is offering some special spring deals on web hosting plans but only now until the end of May

Get 10% Off Any 'Classic' Web Hosting Plan using Coupon Code: tposhv3 at checkout

Expiration Date: 06/30/2015

 

Looking for VPS

Get 10% Off Quarterly VPS Plans using Coupon Code: tpoqvv3 at checkout

Expiration Date: 06/30/2015

Interested in a a longer term plan and an even bigger discount? eBoundHost has you covered… click the banner above and get 15% Off an Annual VPS Plan using Coupon Code: tpoavv3 when you checkout

The Expiration date remains the same. Only until May 30, 2015

Disclaimer

As always, HostJury recommend that while price may be a consideration when choosing a web host, it should only be one of the many factored into your research. Page load speeds, additional features, good communication, and a fast knowledgeable support team will always top saving a few cents per day... or in this case, a few bucks! As always, HostJury makes no recommendation or endorsement of any listed service providers. Web hosts are always presented in no particular order. You are encouraged to practice due diligence.. and at some point leave a review of the services provided.

Coupons may also be found on review pages of many of the web hosts reviewed on HostJury. Look in the right column under the related blog post section.

Web hosts wishing to participate in HostJury's deals and steals are invited to contact us by email: feedback@hostjury.com.

Attack on EllisLab thwarted by their webhost Nexcess

Mon, 4th May 2015, 17:00

EllisLab, the software development company behind the ExpressionEngine CMS is urging users to change their passwords after hackers gained unauthorized access to EllisLabs servers. EllisLabs says that on March 24, 2015, an attacker logged into EllisLab.com with a Super Admin’s stolen password. The perpetrator then uploaded a common PHP backdoor script that allowed a group of attackers access to the server without requiring authentication.

One of the functions of the backdoor software is to gain root access to the server. A number of failed attempts alerted EllisLab’s webhost Nexcess to the malicious activity. Nexcess immediately shut down access at the firewall level and informed EllisLab’s of the activity.

EllisLabs says “they began dissecting the server logs to retrace their steps and learn how they gained access. We went through all our files to remove what they added. We also audited ExpressionEngine, since we would need to release a patch before disclosing the attack if the breach was due to an exploit.”

EllisLab’s has determined that the the perpetrator used a Super Admin’s stolen password to log in to the site. ExpressionEngine was not exploited, the attack began from a session created using a valid username and password. Referer data reveals it was multi-national, but the source and number of assailants is unknown, as the use of Tor servers disguised the route of the attacks.

In a statement released by the company EllisLabs says

“We can’t begin to express our gratitude to Nexcess for their alertness and speed. It inspires confidence in their team and platform.”

While the attackers did have approximately three hours of access to the server, the evidence shows it is unlikely that they stole the database. Preferring to err on the side of caution EllisLabs is urging all users to change their passwords.

Nexcess Magento Hosting banner

Nexcess: Magento, WordPress, & ExpressionEngine Hosting

Mon, 9th February 2015, 21:51

Nexcess.net

Nexcess is a Michigan-based web hosting provider known for their enterprise eCommerce hosting solutions. A leader in Magento, WordPress, and ExpressionEngine hosting, Nexcess has experienced consistent growth since its early days as a 2 man outfit working out of a small garage. So while a garage could be arguably considered luxurious surroundings compared to many a humble starts of the era, these guys were running a ‘data center’.

Today the company's in-house team of web hosting experts currently provide hosting services from two wholly owned data centers in Southfield and Dearborn, Michigan, in addition to international operations based in the UK and Australia.

A random quote from the web

Nexcess' rapid growth over the past five years is a testament to the company's single minded focus on providing the fastest web hosting with the best support. A commitment to iteration and innovation allows Nexcess to offer a performance-optimized platform uniquely suited to hosting WordPress and Magento sites of all sizes.

Founded: Co- Founded in 2000 by Chris Wells, President and CEO of Nexcess and Paul Oehler.
Type: Privately Held
Company Size: Less than 50 and growing
Headquarters: Southfield , Michigan USA

 

Brands & Acquisitions

Nexcess

 

Specialties

Magento, WordPress, ExpressionEngine, and vBulletin Hosting

Nexcess offers a full product range for Shared Hosting, Reseller Hosting, Dedicated Servers, Enterprise Hosting, and Michigan Colocation. Additional Services include Content Delivery Network, SSL Certificates, and Domain Registration.

 

Hosting Solutions

Shared Hosting (4 levels of plans)
Shared Web hosting plans comes with everything you need to host a website, including email accounts, FTP accounts, access logs, a control panel, and first-class, in-house support. All shared hosting plans are available on a monthly, quarterly, semi-annual, or annual basis. The longer the term, the more you save.

Magento E-Commerce Hosting (4 Levels of plans)
Cutting-edge Magento Secure Isolated Platforms (SIP) provides reliable, secure, and high-performance hosting for the popular Magento eCommerce platform. Each SIP includes everything you need to operate one or more Magento-based online stores. Optimized hardware and software for superior reliability and speed. Hosting options in the U.S., U.K. and Australia are available”
All Plans Include:
PCI Compliant Environment / 24/7 support / Level 3 Server Management / FREE Setup / FREE Migration / R1Soft File backups / PHP-FPM / SSH access / APC / Percona Server / Nightly Database backups.
.

Magento Enterprise Hosting (4 levels of plans)
Magento Enterprise Clusters are built for performance. Cluster solutions use the latest security and performance enhancements wrapped into a stable and scalable platform. Each cluster solution is custom built and optimized for Magento and includes access to Nexcess Content Delivery Network. Hosting options in the U.S., U.K. and Australia are available.

WordPress Enterprise Hosting (3 levels of plans)
WordPress cluster solutions are custom built to scale and include performance and security optimizations specifically for WordPress. Each WordPress cluster includes access to the Nexcess Content Delivery Network (CDN) for faster page loads and better Search Engine Optimization.

WordPress Hosting (3 levels of plans)
WordPress Hosting plans have the power, scalability, and security needed to run any WordPress blog. Each WordPress Optimized Blog Platform (WP-OBP) includes WordPress-specific software and hardware optimizations. Currently offering WordPress Hosting in the U.S., U.K. and Australia.

ExpressionEngine Hosting (4 Levels of plans)
ExpressionEngine hosting packages are finely tuned to provide you with a high performance publishing platform. Each ExpressionEngine Platform (EEP) is scalable and secure. We currently offer ExpressionEngine hosting in the U.S., U.K. and Australia

Clustered Servers (3 plans levels)
A cluster of dedicated servers can keep extremely high-traffic websites online and responsive. The numerous web servers within the cluster work together to handle the incoming traffic, and you can add new servers as your traffic increases. Server cluster plans include one DB/file server that provides file storage and database services for the cluster. The plan also include one or more web nodes that act as the “face” to your website visitors. Inbound traffic is split among these web node servers, ensuring your site stays online and accessible. This offers offers an ideal solution to large-scale websites built with Joomla, Drupal, or basic HTML

Reseller Hosting (4 levels of plans)
Reseller hosting plans give you the flexibility of providing Web hosting services to your own clients. You can also host multiple websites and allow different users to administer each.

 

Unlimited and Limits in the Terms of Service (ToS)

Hosting Plans appear to come with preset terms and limits. Other terms and stipulations outlined in the ToS appear to be standard generic stuff which, at least at the time of writing, shouldn’t shock the average individual. And yes, you should read the ToS in its entirety prior to purchasing a service.

 

Service Level Agreement (SLA)

Nexcess will provide a minimum 100% uninterrupted transit to the Internet (as measured on a monthly basis) as well as 100% uninterrupted electricity. Nexcess will do its best to make hardware replacements on all dedicated and co-located systems, but cannot make any guarantees in regards to co-located equipment.

Should transit to the Internet or electricity become unavailable for a cumulative period up to 15 minutes beyond the 100% minimum in any month of service, the Customer can receive a credit equivalent to 5% of the Customer’s recurring monthly fees for that month for every additional 15 minutes the network or power is unavailable. All credit calculations will be based on unavailability in 15 minute increments. Outages may not be combined to fulfill the 15 minute minimum.

To claim a credit the Customer shall follow the Approved Procedure within seven (7) days of the end of the Claimed Outage.

 

Acceptable Use Policy (AuP)

Again everyone should read that fine print themselves but it would appear on a glance that Nexcess AuP is generic in nature and pretty much constitutes the same jargon found in the AuP of countless other web hosting firm. Nothing shocking!

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled and contact information is readily available.

Site Migration: Migration service provides free migrations from your current hosting service. You can be sure that our expert staff will perform the migration with great care and precision, no matter what control panel or account access you have on your old host.

Guarantee: Nexcess offers a thirty (30) day money back guarantee on all shared, reseller and shared Magento hosting services. All other services, including, but not limited to: setup fees, secure socket layer (SSL) certificates, dedicated servers, clustered services and domain registration services are non-refundable at any time. In order to request a refund, Customer must submit a termination notice as described in this TOS above within thirty (30) days of your first invoice date AND Customer must open a ticket with the billing department requesting a refund.

Control Panel: The InterWorx control panel was created by the Nexcess founders and is now used by numerous hosting companies.

Script Installer: Control panel uses the one click installer SimpleScripts.

Customer Support: 24/7 tech support by email/telephone.

Eco-Conscious Green Meter: No grandstanding or tooting the greenhorn on Google.

Payment Options: Nexcess accepts PayPal and Credit Card but you could also pay by Check or money order using snail mail.

Loyalty Plan: Does not appear to be beyond the standard discount for paying annually rather than monthly.

Community: Nexcess has a very comprehensive knowledgebase and article wiki as well as an active company blog. Nexcess is well known for its support of Wordpress, Magento, and ExpressionEngine community having sponsored events worldwide.

On Twitter: @nexcess

Nexcess web hosting reviews: http://www.hostjury.com/reviews/nexcess

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

 

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Australian Web Host Crucial Acquires AVS Networks

Tue, 3rd February 2015, 19:58

Sydney-based web hosting provider Crucial has acquired Sydney domain hosting and registration firm AVS Networks. Under the agreement, AVS Networks customers are expected to be migrated to Crucial’s servers this month. (February 2015). Crucial CEO Ijan Kruizinga says a detailed migration plan has been developed to ensure that all services are transferred to Crucial with no disruption to customers.

A message from Nigel Burke, founder of AVS Network is now posted on the AVS homepage stating:

After helping businesses get online for the last 17 years, we have chosen to merge with Crucial to provide a higher quality of service.

AVS Networks has been a fantastic experience for me. For nearly two decades I have dedicated my life to growing AVS, helping Australian businesses get online and connect with thousands of customers.

Recently, Australian hosting provider Crucial showed interest in acquiring AVS Networks. Their interest in AVS Networks was validation for what AVS has achieved thanks to your support, and is something we can be proud about. After discussions in late 2014 and early 2015, the decision was made to accept the offer.

As part of the acquisition, all customers will be moved to Crucial’s state-of-the-art infrastructure, hosted in Sydney. It’s with great pleasure that I can announce that I'll also be joining the team at Crucial and will continue to serve you under the Crucial brand.

I'm extremely happy about where we’ve taken AVS Networks and the milestones made along the way. I’m excited to continue working with you and trust everyone will enjoy the improved service levels with Crucial as we continue to provide for all of your hosting needs.

Last year Crucial CEO Ijan Kruizinga mused in a blog post that the web hosting industry has been consolidating for years but 2013 saw what he believed to be a few key acquisitions both locally and globally. Citing Internap’s acquisition of iWeb, IBM taking over Softlayer, and fellow Australian UberGlobal completing its acquisition of iLisys and Smartyhost, Kruizinga said “There are couple reasons you may want to consolidate, you may want to build critical mass to your revenue, you may be after a certain technology that a competitor has or you want to increase your customer numbers.”

And Kruizinga is correct. From a corporate perspective, acquisitions do allows corporate entities to achieve goals and open up new markets that traditionally they couldn’t reach or penetrate hard enough without expending considerable time and money.

Which may be fine and dandy for those corporate suit types but questions remains on whether that web hosting consolidation trend produce similar advantages for end users and consumers.

Many of the webhosting acquisitions we’ve written about on HostJury were inevitable. Some companies formed by youthful tech enthusiasts blossomed and morphed into monsters beyond their skills and ability to manage. Others fashioned like a pyramid scheme, were train wrecks waiting to happen. As noted by Kruizinga, some are merely marriages of convenience that allow companies to achieve their goals quicker. Sometimes acquisitions can be inevitable and advantageous. Then there are the mega-host acquisitions monopolizing the webhosting industry.

Crucial CEO Ijan Kruizinga ends his post on acquisitions with an observation..

So what is the answer for hosting companies that want to continue to grow and thrive? That’s the billion dollar question and I believe the answer lays within the application and customer support layer. The reality is that more than ever before the world is being advanced by the consumer and what they want and need not the underlying technology, infrastructure or the details that only 20% of people actually care about.

Our sentiments exactly. As always, HostJury allows the consumer to share their web hosting experiences!

All AVS Networks customers will receive emails regarding the changes and improvements being made to their services.

Crucial Web Hosting

Datapipe Acquires GoGrid. Consolidation Continues

Tue, 3rd February 2015, 15:43

Managed hybrid IT solutions for the enterprise provider Datapipe has announced that it has acquired GoGrid. GoGrid proprietary orchestration and automation technologies are unique in the market, providing 1-Button deployment for Big Data solutions that speed creation and results of new cloud projects.

Robb Allen, CEO, Datapipe, says:

"GoGrid has made it easy for companies to stand up Big Data solutions quickly. Datapipe customers will achieve significant value from the speed at which we can now create new Big Data projects in the cloud. This acquisition advances Datapipe’s strategy to help our enterprise clients architect, deploy and manage multi-cloud hybrid IT solutions".

GoGrid has more than a decade of experience in managed cloud and dedicated hosting. In 2013, the company added a focus on Big Data infrastructure, including clustered test and production environments for a range of NoSQL database technologies. Last year GoGrid introduced its 1-Button Deploy orchestration process, and partnered with Cloudera to speed up enterprise Hadoop deployments.

This recent acquisition marks yet another innovative milestone for Datapipe which continues to carve out a unique space for itself in the security, integration and management of multiple cloud platforms, including AWS and its own leading hosted private cloud, Stratosphere. In September 2013, Datapipe bought Newvem, a provider of Amazon Web Services monitoring and optimization services, and last in August 2014 it purchased Layered Tech.

Not unlike its prior acquisitions, financial details of the GoGrid acquisition are not being disclosed. DH Capital, LLC initiated the transaction and served as exclusive financial advisor to GoGrid.

 

About GoGrid

GoGrid enables companies to evaluate and run multiple, on-demand solutions quickly, reliably, securely, and cost-effectively in the cloud and on-premise. As a leader in managed cloud and dedicated hosting, GoGrid has more than a decade of experience serving businesses around the globe, delivering solutions and services for the management and integration of open source, commercial, and proprietary technologies across multiple platforms. With over 15,000 customers and over 600,000 VMs deployed, GoGrid has pioneered cloud infrastructure for companies like Condé Nast, Merkle, and Preventice.

 

About Datapipe

Datapipe is the only global managed service provider to future proof IT for the enterprise. The company leads the industry in architecting, deploying and managing multi-platform hybrid IT solutions, including public, private and hybrid clouds integrated with traditional IT environments. By automating IT, Datapipe supports the continuous development and delivery of secure, highly available enterprise class applications. Datapipe also delivers operational excellence through proven ITIL processes via a global team of experienced professionals and next generation data centers in New York Metro, Ashburn VA, Silicon Valley, Chicago, Seattle, Denver, Kansas City, Dallas, Amsterdam, Iceland, London, Hong Kong, Shanghai and Singapore.

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