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Free Website From StartLogic Helps Put Cities on the Map.

Mon, 30th November 2015, 11:20

When I heard about “Let’s Put Our Cities on the Map”, I was really excited about the huge savings such a program could bring to my clients, who are mostly small business owners on limited marketing budgets. “Let’s Put Our Cities on the Map” is an initiative by Google to increase awareness of opportunities potentially being missed by businesses with a less than stellar online presence. Google’s own research found:

Four out of five people use search engines to find local information, like business hours and addresses, and research shows that businesses with complete listings are twice as likely to be considered reputable by customers. Consumers are 38 percent more likely to visit and 29 percent more likely to consider purchasing from businesses with complete listings. Yet only 37 percent of businesses have claimed a local business listing on a search engine.

That’s a lot of missed opportunity for small businesses and definitely an incentive to rethink how they conduct business. I really hoped that such a program could bring my clients huge savings in web hosting costs. Of course, I had to check this program out for myself, first. So I signed up for an account, using my own business as a base for building a website.

StartLogic is the company sponsoring this free web hosting initiative. The initiative’s stated goal is to help more businesses develop an online presence, since many small businesses still lack a basic website. This project features a free year of web hosting and a personalized domain name, which seems like quite the steal. Besides just offering a year of free web hosting and a domain name, the site also features an online application system that is intended to help the web building newbie get a functional and professional appearing website up in a minimal amount of time and effort.

The beginning process seems straightforward enough, requesting the name of the business, if it will be advertising services, products, or both; also the industry it’s related to, and what the intended servicing areas will be (with your current location filled in automatically, which the website neglected to mention - oops! I ended up with my home city listed twice! Make sure you have this list right; you won’t get a chance to change it afterwards!).

You’re then whisked away to a basic outline of what your site will look like, with areas that permit you to edit their content. I was pretty disappointed when I attempted to upload my original website’s logo, only to find that the editor resized it to something insanely small, like 500x100 pixels. After several attempts to properly size the image without having any guidelines available on how to make it fit so that it didn’t get resized to match the size of a pea, I gave up. Unfortunately this was the case with both the places for a logo and a background image. I can only assume that this is a probable bug within the web application, that will hopefully get fixed soon.

The rest of the website creation process was a breeze thanks to the guided web application system, which presents areas for the website introduction, a coupon, services offered, hours of operation, contact information, and a couple of spots for promotional content. There was a selection on each of these that guides the user through the automated creation of appropriate content for each section, but I found the language used in the automated content to be very cliched and lacking in authenticity… you could kind of tell it had been generated. Best to stick to your own words here!

The finished project, like with most generated websites, was very generic and unoriginal. However, it was also a very clean and professional appearing layout, so I couldn’t complain very much. Being able to add my own images without them being resized to crazy dimensions would have definitely helped my website stand out, however.

Overall, I was pretty pleased with how easy the entire process was, and was beginning to think this might just be a good solution for clients that want to be more hands-on with their websites and save costs both in terms of hosting and my services. Then I got to the control panel and started clicking on options…

Ok, my site was finished, so I wanted to submit it to search engines next, naturally! Hold up. There’s a fee for that… $19.95 per year. Considering you only need to submit your site once, and the ability to do so is FREE with on many other webhosts. Even worse, the submission tool for online maps (which work the same way as search engines do) is a staggering $99.95 a year! This is definitely starting to look sketchy to me!

How about accepting payments online for your services and wares? I’m afraid only a screenshot can explain that for me:

StartLogic control panel shows the payment gateway is free after you pay $14.95 per month

It’s free… after you pay $14.95 a month….

Website backups are $12.95 a month, with no option to access your file directories or database to do backups for yourself (which is typically free).

Want the basic virus scanning and firewall protection a web host normally provides customers by default? Well, at least they’re only asking $1.95 a month for that!

So let’s say I want to set up an online business with this web host. I’m going to use the basic editor (you can create a better, more unique site for at least $12 a month; $19 if you want to be able to interact with third parties like Facebook and Twitter). Once we add up all the aforementioned services, I’m looking at spending close to $150 a month… compared to the average $15-$20 a month most web hosts ask. Some even less. will go as low as $10 a month…

While “Let’s Put Our Cities on the Map” is a FANTASTIC idea, it seems StartLogic has perverted such a well intentioned project with their need for higher profits. It’s a shame, because otherwise I can easily see this web host as being a great alternative for small to medium business owners that don’t mind putting in a little work to get their websites going. While the experiences of others with this web host may vary from my own, I cannot recommend this web host without issuing a warning: be prepared to pay dearly for those little extras many other web hosts have included in their web hosting offerings for free!

For anyone considering the offer, other conditions worth noting include:

  • This offer is only available to businesses and organizations in the U.S. and Puerto Rico.
  • This offer features a StartLogic website free for one year. The website includes three web pages, 25MB of disk space, 5GB of bandwidth (monthly transfer), plus a domain name.
  • The free year begins on the day you sign up for a StartLogic account. After the first year, you’re automatically billed monthly for hosting. If you registered a domain through this offer, it will be renewed annually. Presently StartLogic hosting plans start at 12-month term: $8.99 a month (billed $107.88 for 1 year)
  • The StartLogic website is free for one year, and a credit card is not required to build a website. However, a credit card is required to claim your free domain name. This is standard practice and protects you from someone else trying to claim ownership of your domain.
  • If you need additional website functionality, like e-commerce, it may require an upgrade to a paid plan.
  • The free website offer includes chat support only. Email and telephone support requires an upgrade to a paid plan.
  • The free website does not include email. However, you can add this feature.
  • The free website includes 25MB of storage for photos and other files. StartLogic also offers plans with additional disk space if upgrading to a paid plan.

Choose wisely and check out StartLogic reviews on HostJury!

About the author: Jonquil McDaniel is an IT professional in Florida that has been writing and tinkering with technology both personally and professionally her entire life. She has an infectious enthusiasm for all things technical; a gift for creative problem solving and communications of all kinds; and a warm, positive disposition that infiltrates every word she writes.  

 

WiredTree Managed Web Hosting

Ninefold Cloud Falls Out Of the Sky. Are More Destined To Follow

Wed, 4th November 2015, 01:20

Ever wonder why all those big, puffy clouds “floating” in the sky on a summer’s day stay in the sky? Why don’t they fall down? Are they lighter than air. Everyone knows clouds are made of water and water is heavier than air. So why don't they fall down? Well enough with the philosophical confabulation. They do fall down! Australian cloud hoster Ninefold is throwing in the towel and giving up the race against richer rivals.

In a news announcement on its website, the company said it has decided to discontinue its operations after realizing that it would cost the business significantly more to take its existing platform to the next level.

For nearly five years, Ninefold has delivered a cloud computing platform focused on our brand promise of ease and performance, delivered through simplicity. We were the first Australian provider to invest in Aussie infrastructure that was truly cloud - multiple availability zones, instant horizontal and vertical scaling (at cloud capacities), purchased online by the hour. We developed a simple to use user interface and made it easy to integrate via API. We achieved many great milestones on the platform’s journey. Thank you to those that were part of the journey, and thank you to our customers who have made us who we are.

Significantly more investment is required if we are to make what we’ve built go to the next level. After an evaluation of the underlying technical platform, much consideration and deep reflection, we have decided not to embark on this journey. We will shortly notify our customers that we will be sunsetting our Public Cloud Computing (Server) platform, the last day of operation being January 30, 2016.

Many armchair commentators will point out that Ninefold's main selling point in the Australian market was its local presence. With key players like Amazon, Microsoft Azure, and Google Cloud opening datacentres in Australia, all while slashing prices, Ninefold just became collateral damage in a natural normal Darwinian part of late 20th century economics.

 

Taking it to the next level...

The competitive strategies adopted by tech giants is quite simple. Acquire, or outspend smaller competitors. It’s not uncommon to see corporate giants spend small fortunes to achieve similar level of product development obtained by their smaller counterparts on a shoestring budget. (editor’s note: more perplexing is how casually giants decide something has failed and the decision is made to scrap the entire project).

A member of Harvard Business School’s Forum for Growth and Innovation, Maxwell Wessel, published a series of posts in the Harvard Business Review titled “Why Big Companies Can’t Innovate.”

In the first post in the series Wessel tells how back in the 70’s, Gerber company’s growth potential was waning so to grow profitability and fight margin pressure, groupthinking execs pivoted towards a market they hadn’t successfully penetrated for decades: adult food. With people spending more time at work, Gerber’s knew if they could develop a quick, healthy meal for adults, they had an avenue into meaningful growth.

Gerber created a product for adults that looked and felt just like its product for children and slapped a new label — excitingly named “Gerber Singles” — on existing pureed products and shipped them out. (editor’s note between heaves.. the only way to get a baby to eat this stuff is strap them into a chair and sneak it in their mouth while making airplane sounds. Facial expressions were priceless though) The product design allowed them to use their existing processes for sourcing and distributing food as well as empowered them to use excess manufacturing capacity.

Needless to say the whole exercise was a colossal flop and the product was pulled from the grocers shelves. Companies like Gerber don’t struggle to identify the next great idea. Their idea had merit, and the market trends were real. Hundreds of millions of dollars of similar type products are now sold annually meeting market demand that Gerber first identified.

Gerber did exactly what it was designed to do: create operational efficiency. This deeply-rooted tendency goes all the way back to a corporation’s typical life cycle. In it’s infancy, it’s designed to bring innovation to the market. A start-up’s success is not gauged by earnings or quarterly reports; it’s measured by how well it identifies a problem in the market and matches it to a solution.

Conversely, mature company use a different matrix: profit. Successful mature companies do what they’re designed to do: create operational efficiency and deliver profit. Seasoned managers steer their employees from pursuing the art of discovery and towards engaging in the science of delivery.

In the end it can be summed up as big companies are really bad innovators because they’re designed to be bad at innovation. The dilemma faced by Ninefold is similar to the paradox not being addressed by many small and medium sized web hosting companies today. Company growth potential is waning and transformational growth will not be achieved by asking how can we do what we’re already doing, a tiny bit better and a tiny bit cheaper.

eApps cloud hostingeApps cloud hosting

Endurance Expands Online-marketing Prowess. Acquires Constant Contact for 1.1B

Mon, 2nd November 2015, 16:15

Endurance International Group (EIG) is on a buying spree again this time agreeing to acquire online marketer Constant Contact in a cash deal said to be worth around $1.1 billion. EIG has consolidated numerous well known web hosting brands such as HostGator, Bluehost, Site5 and Arvixe into its fold.

Constant Contact provides email-marketing services for small businesses but the combined companies will serve more than 5 million small businesses and nonprofits and have a combined revenue of more than $1 billion. Endurance said in the release that the acquisition of Constant Contact would expand the company's core business of small business marketing and web hosting to online marketing services.

Hari Ravichandran, president and chief executive officer of Endurance:

We couldn’t be more pleased to welcome Constant Contact to our team and our family of brands. We have long admired Constant Contact and its strong management team, and all that it has accomplished in building a great product set, as well as building an influential culture and team. Their focus on the customer and product development complements our offerings for small business services, and expands our ability to address the needs of SMBs. We know that once small businesses have a web presence, they look for other products and services that will help them to grow their business. We see an opportunity to help our growing subscriber base meet their goals through an integrated suite of solutions, and we are excited to add this talented team to our roster.

Gail Goodman, chief executive officer of Constant Contact:

Our team has always been passionate about helping small businesses do more business. Joining the Endurance family of brands will allow us to extend our reach and be a better partner to small businesses across the globe. We have long shared a parallel path—from our focus on SMBs, to technology, to talent—and we believe this transaction will build continued value for all constituents.

EIG will be paying $32 per Constant Contact share, a 23% premium over its closing price of $26.10 on Friday. The transaction is expected to close during the first quarter of 2016, pending shareholder and regulatory approvals.Following this deal and other recent purchases, Endurance said it sees adjusted revenue of about $1.1 billion in 2015 and that number growing 10% to 12% next year.

Everleap - Affordable Cloud Hosting

HostPapa & CentriLogic Rank In List of Canada’s Fastest Growing Companies

Thu, 29th October 2015, 17:38

Technology is increasingly the backbone of business so it’s not surprising that the information technology industry takes up over a sixth of the spots on the 2015 PROFIT 500 Ranking of Canada’s Fastest Growing Companies. As expected based on prior years, the achievements of a number of Canadian web hosting companies have cemented their ranking on this prestigious list.

James Cowan, Editor-in-chief of PROFIT and Canadian Business says

The PROFIT 500 represent the highest tier of entrepreneurialism in Canada.They should be lauded for the positive economic contributions they’ve made to their communities—and the entire country. They are examples of what can be accomplished with innovation, discipline and determination.

HostPapa

Southern Ontario based HostPapa has again made the cut and been named to the list for the third time. HostPapa made the list with five-year revenue growth of 190%. This is the third consecutive year that HostPapa has been ranked.

HostPapa’s continuous efforts towards achieving customer happiness are clearly visible through various new ideas and concepts. Most recently the host has decided to include the exclusive free 30-minute one-on-one support session with an expert to address any concerns or technical challenges their customers might face. In fact, HostPapa is the only company in this space to offer this type of service.

Jamie Opalchuk, Founder and CEO of HostPapa says:

We are excited to make the PROFIT 500 list of Canada's Fastest-Growing Companies for the third consecutive year. Our customers are essential to this success and the dedication of our staff to customer satisfaction was the key to these positive results. We’re excited to be regularly launching new services that enable us to triumph as one of Canada’s Fastest-Growing Companies.

CentriLogic

Also based in Southern Ontario, CentriLogic ranked 72 on the list with five-year revenue growth of 1,005%. This achievement follows several recent milestones for the managed hosting firm, which provides co-location, cloud computing, managed services, and advanced IT outsourcing solutions. Recently, the company opened a 28,000 square foot state-of-the-art data center in Mississauga, Ontario.

Robert Offley, President and CEO of CentriLogic:

Canada has played a pivotal role in our success globally and it’s exciting to achieve this growth alongside so many other accomplished Canadian businesses. It’s an honour to be included on the PROFIT 500 for the second consecutive year. We hope to maintain this growth trajectory into the future, as organizations are looking for comprehensive managed hosting and cloud solutions.

CloudOps

Based in Montreal, CloudOps achieved a five-year revenue growth of 300%. CloudOps ranked in position 204. It's the third consecutive year that CloudOps has made the grade.

Founder and CEO Ian Rae says

CloudOps is excited to be part of the PROFIT 500. This achievement three years running reflects the strength of our team and the demand for our products and services, including cloud networking and our cloud.ca infrastructure-as-a-service. CloudOps is a leader in cloud solutions, having built clouds for telcos and enterprises around the world. CloudOps is an enthusiastic supporter of open source software and believes in contributing to the communities that help evolve the technologies it uses.

CloudOps was also listed in the Deloitte Technology Fast50 in 2014 and is a Citrix Gold Partner and a Networking for Data Centre Specialist.

 

Carbon60 Networks

The Toronto-based Managed Cloud Company leading the way with service innovation, technical expertise and “white glove” support made the list with a five-year revenue growth of 177%

 

About HostPapa

HostPapa is a privately-owned web hosting company, helping small-to-medium sized businesses (SMBs) leverage new internet and cloud based technologies since 2006 from their office in Burlington, Ontario, Canada. HostPapa has been offering hosting and other business solutions for almost a decade and has become a trusted vendor, hosting over 500,000 websites. HostPapa was also the first Canadian web hosting company to make a public commitment to going green, with all HostPapa operations powered by 100% green renewable energy.

 

About CentriLogic
CentriLogic is a global provider of managed hosting, cloud computing, and advanced IT outsourcing solutions. With a comprehensive portfolio of products and services, CentriLogic works with customers to develop adaptable and dependable IT solutions that support their unique application and workload requirements. The company’s dedication to a customer-centric philosophy has earned it the trust of some of the world’s leading companies and visionaries. Headquartered in Toronto, Ontario, Canada, and Rochester, New York, USA, CentriLogic owns and operates data center facilities throughout North America, Europe, and Asia.

About CloudOps
Since 2005, CloudOps has enabled hundreds of enterprises and web-based companies to build their businesses in the cloud. We provide private, public and hybrid cloud solutions for businesses seeking scalability, and for enterprises making their move to the cloud. Our best-in-class cloud architecture and proven approaches allow companies to confidently, securely, and reliably capture business opportunities while achieving higher levels of performance.

About Carbon60 Networks
Carbon60 Networks Inc. specializes in “end-to-end” hosting solutions for public and private sector organizations in Canada with business-critical IT workloads. Carbon60 has a “multi-origin” cloud hosting infrastructure which allows websites and applications to be hosted across geographically diverse regions around the world. Carbon60‘s solutions integrate robust, cost-effective development, quality assurance, staging, production, and disaster recovery services backed by a 99.99% SLA.

HostPapa 100% Green Energy Web Hosting

000webhosting May Be Free But Their Hacked Database Will Cost You

Wed, 28th October 2015, 22:53

Free web hosting is a awesome concept but unfortunately there are few things in life that are free. That's not to say you can’t get web hosting without expending a monthly pittance. You can. It’s just not free. The cost for keeping cash in hand can take on various models. Whether through adware, data mining, up-selling to a paid format. Sometimes all three. But it isn’t free.

Troy Hunt run the website service 'Have I been pwned?' (HIBP), which allows people to discover where their personal data has been compromised on the web. When a breach hits the public airwaves, he load in the email addresses and those who subscribe to the service (editor's note: it’s free..no really it is free!) get notified of their exposure or you can just search for yourself on the site.

Hunt writes on his blog that someone contacted him saying that approximately 5 months ago, a certain hacker hacked into 000webhost and dumped a 13 million user database consisting of name, last name, email and plain text password. Once Hunt determined that the data was in all likelihood real and from 000webhosts, he attempted to notify the company regarding their leaked data, thinking they’d want to advise their customers and obviously fix the underlying risk. Well this is where, according to Hunt, it all started to get very hard…

I'll spare repeating the steps as Hunt details them quite adequately, but it’s safe to say that 000webhosts gets very little hate mail. Actually they probably get no hate mail as it is near impossible to contact them. Reviews written by users of 000webhost on HostJury allude to the possibility that the host is merely a marketing tool to entice users to sign up for a paid hosting service offered by hosting24.com.

And this is where Troy Hunt started sleuthing next.. and where he encountered further obstacles

“off to hosting24.com as well so let’s give them a go. I head over there and it’s a similar deal – no obvious contact info. Well that’s not entirely true, they have an image of a telephone with “24” next to it… then a fax number (they accept faxes 24 hours a day, perhaps?) plus an address in Cyprus”

Using the contact form, a helpful person named  Elvin S suggests Hunt contact 000webhost.

A day and a half later, a now obviously frustrated Hunt gave up on 000webhost and was again back at hosting24.com. Hunt uses the contact feature to clearly explain the dilemma, even suggesting that the information be forwarded to their CEO (because that’s what their website suggest you should do). Hunt's efforts prove futile.

+2 days, 4 hours and 49 minutes after first attempting to contact them: I decide it’s not worth trying to get direct and personal contact and it’s more important that they’re convinced there’s a problem. I give them enough information to verify the breach but nothing that’s too sensitive to expose to a generic help desk worker

And that was the very last contact I had with them. To date, there have been zero response from them after that last message and this is a communication channel that had previously been pretty chatty. Clearly, this is just not something they want to know about.

Troy Hunt took to twitter to publicize the difficult situation he found himself in. And the quagmire got deeper. Hunt did get further confirmation the data originated from 000webhost and there were at least some rumors circulating of the breech, and that the information was stored in plain text. Most disturbing was a comment from one respondent…

The database is selling for upwards of $2,000 right now, I can't understand which moron would be considering giving you a copy for free when people can make some serious money from this database.

After four days of dealing with the web hosts, an exasperated Hunt contacts a friend. Thomas Fox-Brewster, a reporter with Forbes has reported on these sorts of incidents in the past in what Hunt describes as a fair and balanced manner. Fox-Brewster soon discovers the parent company of 000webhost and hosting24.com is UK based Hostinger. Fox-Brewster tries to get in touch with them but “they fob him off, not wanting to talk with him about the potential breach”….

But they were getting someone’s attention. All 000webhosting passwords were reset by the company this week and FTP has been disabled until November 10.

So far there is still zero communication about the actual breach itself. Not from 000webhost, or hosting24.com, or Hostinger. The data is still available in the shadier locales of the web... although it is not freely available. It will cost you around $2,000. As I said earlier. Nothing in life is really free!

Read Troy Hunt detailed version of events here.

Forbes Reporter Thomas Fox-Brewster version can be found here

HostGator's Across The Board Price Increases

Tue, 27th October 2015, 19:40

Back in late August, Hostgator, with a short curt email announced across the board price increases on all their hosting packages and plans . The decision was said to be a reflection of the changing hosting industry and increased costs as a result.

Historically in the hosting industry, changes in service and upgrades tended to benefit all clients, while the price increases only affected new clients. HostGator appears to be one of a growing number of companies rethinking that policy. Their latest price increase will affect existing clients also and accounts renewal will be at processed at the increased rates.

Not surprisingly, some clients who may have ignored the email announcing the new pricing structure as just more spam, are not so quick dismissing the invoice. One such person claiming to be a HostGator client for nine plus years say service declined after the Endurance International Group’s purchase of HostGator.

I hardly EVER call or open a ticket. I have probably not contacted them for any reason in the past 5 years. Then EIG bought them, servers went down, got slow; more than one server move.
I never received notice of the price increases. I just today got the yearly renewal notice email for October which showed the price increase.

Their chat does not work today. It times out after 40 minutes of waiting. Repeatedly.

For years my price was $79 a year; I always looked at that charge as a great deal. Now it is $144 and all they done nothing but provide worse network, hardware, response and uptime and made it nearly impossible to contact anyone for support, like 1.5 hours when it used to be 1.5 minute wait time.

Another stated:

I have just canceled my HostGator hosting and moved to somewhere cheaper - I have been with them for 4 years, but honestly, not informing me about a price increase, not answering my support tickets for over 11(!) days, about the downtimes that occurs often lately (about right after the price increase) and then increase prices for a decreased overall quality? Haha, not with me! They gotta learn that and I know heaps of customers who canceled their HG accounts (and not just the small ones) upon that "smart" move of HG.

Not everyone is disappointed with HostGator’s price hike though. Over at that forum with the partisan web hosts spewing the only unbiased reviews on the web nonsense, some web hosts are contemplating whether all EIG brands will follow suit and raise prices while others are having a downright difficult time hiding their glee:

I'd love to see all providers follow. The shared hosting market is crap. If Endurance increases their shared hosting prices across the board, other providers will feel inclined to do so and the industry as a whole will go up. Good job Hostgator!

Another host states if he raised prices, he’d give clients a better service or quality for that… (editor’s note.. Let’s make sure I understand this clearly… this host is saying that if he charged more, he would provide better service. Which would mean clients don’t get better service at the moment? If you ever doubted the ongoing need for HostJury! Okay, back to HostGator).

A common complaint among consumers are companies resorting to deceptive or misleading marketing practices. It may be open to debate whether certain hosts can be accused of crossing that line but the industry can’t be accused of not coming up with unlimited ways of getting close.

HostGator pricing structure is actually quite easy to understand ONCE you reach the order form. Prior to that you only see those come get me price with that infamous * . We have less incentive to hide stuff so here is HostGator’s new price structure:

Hatchling Plan
1 Year @ $7.16 mo.
2 Years @ $6.36 mo.
3 Years @ $5.56 mo.

Baby Plan
1 Year @ $9.56 mo.
2 Years @ $8.76 mo.
3 Years @ $7.96 mo.

Business Plan
1 Year @ $13.56 mo.
2 Years @ $12.76 mo.
3 Years @ $11.96

It’s important to keep in mind that these are introductory prices. So your renewal rates will actually be higher. (HostGator does clearly show what the current renewal price is on the order form). Monthly or semi annual terms are available but it will cost you more again.

 

How about some Add-ons

Many of the budget priced webhosts have resorted to padding their bottom line through the use of upcharging and upselling extra services and features. At the time of writing, HostGator has resisted the urge to follow some competitors and still offers FREE 24/7/365 Phone, LiveChat, Email Support. They also have no set up fees, and offer free migration of your existing website. So kudos on that.

That's not to say HostGator won't try to upsell additional features that many webhosts may already offer inclusive in their price.

  • SiteLock which Secure and Accelerate Your Site -- Highly Recommended (editor's note.. HostGator writes highly recommended. We just copy and paste). Protect your website from fraud and malware, while speeding up its performance for visitors. This advanced security helps to block malicious traffic and scans daily for other harmful threats. A $99 value for $1.67/mo (Billed Annually)
  • How about Constant Contact which allows you to Channel Your Marketing Mojo -- $10/mo for the First 6 Months (50% off!)
  • It’s Highly Recommended that you get a gmail account from Google. Only $5.00/mo
  • For only $19.95 you can have Site Backup: Daily Website Backups to the Cloud
  • For $14.99/yr you can get your site listed in search engines like Google, Yahoo!, and Bing.

 

HostGator’s Terms of Service (ToS)

Price Change

HostGator reserves the right to change prices or any other charges at any time. We will provide you with at least thirty (30) days notice before charging you with any price change on any annual or longer term plans. It is your sole responsibility to periodically review billing information provided by HostGator through the user billing tool or through other methods of communication, including notices sent or posted by HostGator.

Autorenewal

Unless otherwise provided, you agree that until and unless you notify HostGator of your desire to cancel the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.

Siteground Web Hosting

Media Temple's New & Improved Shared Grid Targets Professionals

Sun, 25th October 2015, 10:37

Media Temple has rolled out a new and improved version of its Grid shared hosting platform, targeted at freelance web designers, developers, and small and medium agencies. With added architecture and feature upgrades Media Temple is hoping to turn their state-of-the-art clustered architecture with auto-burst capabilities into an even more powerful (and now managed) hosting solution

The latest versions allow users to easily expand resources as their needs evolve by adding on Media Temple’s new Booster Packs (each Booster Pack provides 10 additional sites, 10GB SSD storage and 1TB bandwidth).

The Grid Pro plan starts at $30 per month and provides the headache-proof, yet highly reliable and scalable, shared hosting that freelance web designers and developers want – adorned with out-of-the box add-ons like CDN (Content Delivery Network), Google Apps for Work productivity tools, a plethora of new security features, and 30 days of backups.

The Grid Agency plan will set you back $150 per month and builds on the Grid Pro features but caters to smaller creative agencies by offering them additional resources and greater protection from security vulnerabilities, including a Web Application Firewall (WAF) that prevents harmful traffic from reaching any site by siphoning out malicious bots, spammers, and website scrappers. Pay annually you will get one domain registration and a SSL certificate for one site!

Finally, the Grid Agency+ combines the power of Grid Agency with white glove setup, security and performance monitoring, as well as consulting services by Media Temple’s award-winning team of engineers, CloudTech, to bring round-the-clock peace of mind to mid-sized agencies. Priced at $350 a month but does include one domain registration and a SSL certificate for one site when paid annually.

The new Booster Packs are priced at $30 and allow for 10 additional sites, 10GB SSD storage, and an extra 1TB bandwidth.

All managed shared hosting plans include:

  • A simpler, more time-efficient user experience that boasts a more intuitive, fully responsive custom control panel; a streamlined onboarding process; a revamped file manager that enables quick upload, edit, and organization of files and folders; a new one-click application installer that provides an easy and quick way to install and manage apps; as well as Google Apps for Work.
  • Higher reliability and scalability: In addition to Grid’s existing clustered architecture and burstable resources (which keep sites and apps up 24/7 regardless of any intense traffic spikes) all plans come with generous compute resources, which reduces the overage risks. Additionally, with the introduction of the new Booster Packs, customers can seamlessly add on additional resources without having to change plans.
  • Speed, speed, and more speed: Grid plans are built to run exclusively on next-generation hardware, featuring Solid State Drive (SSD) storage and SSD database for faster load times. All plans include TrueSpeed CDN, a global Content Delivery Network powered by industry leader in website security, SiteLock, that can increase website speed up to 40%.
  • Managed shared hosting: Plan for peace of mind! All Grid plans meet the definition of software-managed. Media Temple has included: a library of 20 one-click apps that automatically update; SiteLock’s Secure Malware Alert and Removal Tool (SMART), which proactively scans websites for vulnerabilities 24/7 and automatically removes any detected threats; performance monitoring; and 30-days of backups – with the ability to restore files via the new file manager.
  • All new plans are backed by Media Temple’s premium 24/7 customer support.

Media Temple Web Hosting

Arvixe: the beginning of the end?

Sat, 24th October 2015, 13:56

For a last number of years Arvixe has been able to continually maintain a position as a best rated web host on HostJury based on reviews written by a loyal, and generally satisfied client base. So when Arvixe was acquired last year by mega host Endurance International Group (EIG), the naysayers (editor’s first note.. more accurately.. the competition) were out in full force prophesying a doom and gloom end of the world for Arvixe.

The apocalyptic demise purveyed by the doomsday date setters did not occur but slowly subtle changes did begin to appear. Reviews of Arvixe services, while not necessarily bad, did hint that something had changed beyond the ownership. Lapses in service, and increasingly, difficulties reaching support techs became recurring themes in many reviews being written.

If the chatter around the web is any indication, any expectations of a repeal in the direction Arvixe is moving appears to be dashed. Although a number of Arvixe threads have been started on that forum with the partisan web hosts spouting the only unbiased web hosting reviews on the web jargon, one in particular, started by a person claiming to be a former Arvixe staff member, provides some startling insight to the inner workings of the company

I was an Arvixe staff member about 2 years ago. I've kept in contact with a couple close friends at Arvixe and noticed over the last 48 hours a lot of their statues on Facebook had been updating to "leaving Arvixe". I reached out to one of them and found out almost all of the old Arvixe staff are being terminated at the end of this month. With the trend of all of the poor Arvixe reviews, I thought the EIG community would like to know what may be going on behind the scenes. So if anyone was wondering what may have happened to a specific staff member at Arvixe who maybe had provided you excellent support over the years at Arvixe, chances are they are no longer there.. Supposedly 100+ were let go and about 8 were moved under the EIG umbrella.

If there was ever any doubt that EIG was all about the numbers and not about providing a quality customer service experience, let this serve as an example. Arvixe was known for providing excellent customer service for years. Now... not so much. Work for a company being brought under EIG? Do not believe the hype. Exit immediately.

Another person with the user name SevenFourSix claimed to have been just terminated. The person reiterated what had been put forth by the original poster but also provided an in depth analysis of recent events:

My last day at Arvixe was September 30th. Layoffs were announced on the 26th. There was no transition at all. Starting on Monday people began to realize that no one was actively replacing laid off staff because there was no one to replace them with.

The ticket count kept on climbing. Some staff went to work double-time trying to at least do something for the huge number of problems our customers were facing and others were demoralized and did next to nothing their last days.
On my last day there was no server monitoring staff left. If a server went down then a shift manager had to fix it, but most of the shift managers were in training with EIG except for those who were also getting laid off. Servers failed and little could be done.

The only people who checked the forums for customer problems were laid off as well. The main Priority Support person was laid off. He was also the most experienced support tech at Arvixe. Most of the QA department kept their jobs but they were more of an internal disciplinary wing with only one person as an exceptional tech and one person as a really bad tech.

Arvixe Managers kept their jobs. Not Shift Managers, Shift Managers there were like lead support techs. Now ASO has more customers to support, less support techs but twice the managers.

If you have a ticket open at Arvixe it will not get a response for 4 days to 1 week. The best bet is to get on twitter or facebook and contact Arvixe Support that way with your ticket number. Then the social media monitor will contact a shift manager, the shift manager will then get a support tech to stop what they are doing and work on a ticket. I was stopped in the middle of tickets constantly to work on a social media ticket.

The core cause of this is a question we speculated about. Arvixe had shared hosting on two server images of 96GB RAM each. The original plan was to divide the customers on each server by 4 and place each quarter on one 32GB RAM image. That was akin to moving 1 lot of customers to a 128GB of RAM but would mean less tickets per failure should a failure happen.

But a step was missed. Instead they migrated all 96GB customers to 32GB. Then to make up for that foul-up, They provisioned more servers but the future to-be-laid-off support staff had no access to the new servers. Then, the new servers had no, or little functioning backups. One went down and was down for 1 week or more.

Then our backup software had a bug in it. This was not Arvixe's fault. But this would have been something manageable had the migration not shoe-horned 96 into 32 and support staff could not restore a working mysql database. Only one person could do this and he was not around 24/7. That added to the ticket count.

Then EIG and ASO would do poorly constructed commands. One took out part of a reseller server, Then support had to spend time recovering that. Before EIG if someone would do a command like that, they would be fired. After EIG we were told "who did it or what was done is not important". That was how we deduced a very high up person at ASO/EIG had done that command.

An ASO / EIG person also "hacked" our customer database and changed all customer names to one name of someone in Pakistan. Again, all we knew was that it was internal and it was "not important" and "not a hack", even though ASO people were the first to proclaim it a hack.

Arvixe's problems are now it is management heavy and light on support. They moved servers from more resources to less resources. ASO/EIG staff who do clumsy commands that destroy things. That's what happened.

(Editor’s note.. In the preceding dialogue, the poster makes reference to ASO. ASO is the abbreviation for another EIG brand, A Small Orange. It would appear from the poster's statements that A Small Orange has taken over managing Arvixe tech support)

There were others confirming what has already been said but in fairness, one could certainly just surmise this is a case of sour grapes being disseminated by disgruntled former employees. That is until Arvand Sabetian, founder and former CEO of Arvixe appears to confirm the thread:

I'm not sure what else I can say here as most of what's happening has been brought to light by the individual poster. I'd just caution as to taking any exact information with a grain of salt. There is no way anyone but EIG management will have an idea on number of staff retained and let go. Both the 100+ and the 8 in the OP's post are false. But regardless, the jist of the story is as described here.

 

Speaking of Arvand..

Arvand Sabetian, founder and CEO of Arvixe Hosting, was lauded in Inc. 30 under 30 for two consecutive years in 2002 and 2003. Sabetian first started his company – Arvixe after his junior year of high school. On October 31, 2014, Endurance International Group (EIG) acquired Arvixe, a California-based web hosting provider to small and medium-sized businesses for a purchase price of $22.0 million, which consisted of a cash payment of $17.6 million at the closing with the remainder payable 12 months following the closing.

Another interesting tidbit floating around the web concerns the CEO of EIG, Hari Ravichandran

On September 18, 2015, the Board of Directors (the “Board”) and the Compensation Committee of the Board (the “Committee”) of Endurance International Group Holdings, Inc. (“Endurance” or the “Company”) approved the grant of a performance-based restricted stock award (the “Performance-Based Restricted Stock Award”) to Hari Ravichandran, the Company’s Chief Executive Officer. In connection with the Performance-Based Restricted Stock Award, and in order to better align Mr. Ravichandran’s compensation with corporate performance, Mr. Ravichandran and the Company have amended his employment agreement with the Company to reduce his base salary from $750,000 to $200,000 and to reduce his annual cash bonus with respect to calendar years 2015, 2016 and 2017 to zero unless otherwise determined by the Board or the Committee.

The Board of Directors at EIG slashed Ravichandran's annual income from $750k to $200k and eliminated all cash bonuses. In return, he vests into EIGI shares quarterly, as long as he remains employed there and scheduled for 2015-2017. This ties his own personal compensation to stock performance.

Possibly the final payout to Arvand Sabetian is contingent upon Arvixe performance..

There are a number of related articles that will be appearing on Hostjury in the coming days. There are also more question than answers.

Posting Fake Reviews Nets Bell $1.25M Fine

Fri, 16th October 2015, 19:41

Canadian companies may want to rethink the wisdom of posting fake reviews to embellish those online reputations after Canada's Competition Bureau slapped Bell Canada with a $1.25 million fine for encouraging employees to plant glowing online reviews for two company phone apps.

In November 2014, certain Bell employees were encouraged to post positive reviews and ratings of a free app without disclosing that they work for Bell. The company did attempt to have the reviews and ratings removed as soon as it became aware of the matter. Nevertheless, the Bureau determined that these reviews and ratings created the general impression that they were made by independent and impartial consumers and temporarily affected the overall star rating for the apps.

Under the consent agreement registered with the Competition Tribunal, Bell has also agreed to:

  • enhance and maintain its corporate compliance program, with a specific focus on prohibiting the rating, ranking or reviewing of apps in app stores by employees and contractors; and
  • pay an administrative monetary penalty of $1,250,000.

In addition to the consent agreement, Bell has indicated that it will sponsor and host a workshop to promote, discuss and enhance Canadians’ trust in the digital economy, including the integrity of online reviews.

 

Impartial reviews benefit both consumers and businesses.

When researching any product or service, consumers and businesses have come to rely on user reviews to provide a wealth of information so informed decisions can be made about the product they are considering. Conversely and beyond the obvious impact of misleading information on consumers, fake reviews affect competitors not trying to game the system. Companies may resort to posting fake reviews for a number of reasons

  • The Marketing and SEO fake reviews:

Utilized by new companies, or maybe old companies with new offerings looking to save some time and get a leg up on their competition having their product noticed in the marketplace. Some companies try to justify this behavior as just another form of advertising.. we view it as akin to link sharing or hiding keywords as hidden text

  • Employee bonus packages:

Many companies have come to rely on incentive programs to motivate their minimum wage support monkeys. “Get good reviews and you get a bonus”.. yeah we can all see how that could end badly!

Sometimes companies do use insouciant gesture like an email, or a poll, to get user input and opinions. Then there are the companies taking it one step further and making responses becomes a public review.

  • The reviewing my competition review:

Maybe it’s the web’s dirty little secret but some companies have been known to take it upon themselves to write a review of a competitor. Seldom seen as glowing or rated with 5 stars.

  • They just plain suck:

The worst kind of fake review are when companies write fake reviews to mislead potential clients. Maybe if these companies spent as much time appeasing customers and delivering services they could spend less time trying to undo damage, and they’d likely have a lot less damage to undo.. Then again maybe not. Sometimes they just suck

No company is able to appease 100% of the people 100% of the time. Like everything else on the web, reviews needs to be taken with a grain of salt. But reviews do serve a necessary function. They are the word of mouth testimonies of the internet. So do your part. Recommend and review your web hosting provider to other users, and share your real hosting reviews.

Modern Cloud Hosting - Everleap

Investors Exert Pressure On CenturyLink To Exit Web Hosting

Thu, 15th October 2015, 14:10

A couple of news stories making the rounds have caught my eye - although only one was even remotely connected to web hosting. The first involved telecommunication company CenturyLink, which is considered number three in the US local phone company market behind AT&T and Verizon. Back in 2010 CenturyLink bought data center operator Savvis for $2.5 billion. It appears the investment community is pressuring the company to sell the hosting aspects of its business despite management adamant assertions that colocation and hosting are key to differentiating between players and a integral growth driver.

Investment banking firm Cowen & Company analyst Gregory Williams reports: “CenturyLink and other telecom firms have struggled as newcomers to the cloud computing business. Since acquiring Savvis the hosting product segment could be seen as a disappointment as the segment experienced elevated (customer) churn, a $1.1 billion asset write-down in 2013 and grew just 4.5% in 2014" (editor’s note: customer churn is a driving force behind clients writing nasty reviews)

Last year it was rumored that CenturyLink was flirting with the idea of acquiring Rackspace. Verizon has also jumped into the hosting market when it acquired cloud service firm Terremark in 2011 for $1.4 billion.

Also grabbing headlines for its attempts to appease investors was a second story about a major big box retailer encountering headwinds and diving stock prices down after delivering news of less than stellar quarterly earnings. The company is proposing a stock buyback, and instigating a comprehensive plan looking to ensure every aspect of their operation is streamlined to produce maximum returns.

While strategies such as this may be all routine fare in the world of corporate giants - agile maneuvering necessary to retain the trust of their corporate bloodline, the investors. That’s not to say that companies don’t have a vested interest in maintaining some level of customer satisfaction.. they do. But one can’t help but wonder whether something has been lost in the realm of corporate consolidation, mega web hosts, IPO’s, and private equity funds. Have the clients, and the adage ‘the customer is always right’ been reduced, at least on some level, to an expendable commodity like the servers they’re hosted on… traded to the highest bidder.

There is no disputing that deep pocketed corporate giants do have advantages envied by their smaller web hosting counterparts. A consistent offering achieved through volume buying power, marketing budgets, and the ability to infinitely scale. But to survive and flourish in the highly competitive web hosting and tech industry requires more. It necessitates a focus on quality, service, agility, and a innovative spirit seldom found in the bureaucracies of giants.

Customer may not always be right, but firms of any size that fail to embrace the supposition that a relationship exists between a client and their webhost will soon have more issues than just its stakeholders to contend with… it will have churn.

 

Modern Cloud Hosting - Everleap

DigitalOcean to start charging sales tax to Canadian Customers

Tue, 22nd September 2015, 17:56

Beginning October 1, 2015, American hoster DigitalOcean will begin charging all Canadian customers sales tax on their services. A spokesperson for the company addressing questions in a Reddit thread states that much like VAT for EU customers, DigitalOcean will be required to charge HST to customers in Canada because they now have a Canadian subsidiary. Depending on the province of residence, the tax rate will add an additional 5 to 15% onto invoices. Business customers are able to receive a rebate for this tax.

While DigitalOcean is remaining mum on the reasons for opening a subsidiary in Canada, Canadian users will continue paying for services in US dollars. The Reddit spokesperson responding to user questions stated “We will continue to charge all users in USD. We do this in order to maintain a stable price rate that is the same for all users and because it greatly simplifies our own backend processes”.

Possibly so, but this logic is flawed considering the Canadian gobermint requires the tax to be calculated on the Canadian dollar amount.. not the lower USD figure. (editor’s note: The present exchange rate on the Canadian dollar adds ~30% when converting to USD. Some users may also be paying additional fees by their financial institutions for currency exchanges)

DigitalOcean claims it will clarify the rationale for the Canadian subsidiary in the coming weeks. With what amounts to almost a 50% surcharge on Canadian clients, that may not be all they’re clarifying.

Fused.com Web Hosting

Google Gives and Google Taketh Away

Tue, 1st September 2015, 17:29

Like with an Octopus with an unnatural amount of curiosity, Google continually stretches its long tentacles into every conceivable avenue of enterprising venture. While many projects do logically support Google’s core revenue sources, other have dubious worth and could be likened to a bored and spoiled little rich kid looking for something to do. The entertainment derived does little to hold attention for long and they soon seek out a more new, shiner version of the toy cast aside. Considering the array of servers employed by the search and advertising giant in data centers located around the world, Google would logically dabble in various aspects of web hosting.

One of the lesser-known features of Google Drive has always been its ability to host basic web sites for free. Google also offers Google Sites as part of its Google Apps for Work package and Google Cloud. But Google has one other thing. A reputation for terminating projects it grows bored with.

Google has announced that it will deprecate the web hosting service starting today and will turn it off completely on August 31, 2016. The company says that in the time since it launched this feature three years ago, “a wide variety of public web content hosting services have emerged,” so it has decided to discontinue the feature in order to focus on the core user experience in Drive.

That’s been Google canned response lately to a number of announcements. While the service will continue for a while yet, those in need of a new web host can check out some of the great webhosts reviewed on Hostjury.. you might even find a number of companies that actually focus on web hosting!

SSLs.com Gets a New Look

Wed, 19th August 2015, 19:45

SSL.com logo

SSLs.com, one of the leading SSL certificates stores, recently redesigned their website, providing a new, whole-user experience.

The new  SSLs.com site redesign:

  • Enhances and personalizes user experience
  • Improves support service
  • Simplifies product filtering and management
  • Is faster, more robust and more reliable
  • Provides a light and fresh experience

Along with the new design also came a brand new product: Multi-domain SSL certificates.  Multi-domain SSLs are a must-have for MS Exchange servers and a great  choice for users with dedicated web sites for multiple online projects. Certificate types are are as diverse as the businesses or individuals that use them, and SSLs.com offers a variety of multi-domain certificates to suit any user’s budget or brand preference. Learn more about Multi-domain SSL offered by SSLs.com.

SSLs.com still offers a superb selection of SSL certificates from the best brands like Comodo, GeoTrust, Symantec and more. And SSLs.com’s prices are still up to 86% cheaper than most other SSL stores.

About SSLs.com:

SSLs.com is a US-based SSL certificates store with global presence and is a member of the Namecheap family. Since 2004, SSLs.com has been keeping websites and web users securely connected by providing quality SSL certificates.
SSLs.com accepts VISA, MasterCard, American Express, Bitcoin and PayPal as payment.
Visit SSLs.com to get the fastest and easiest experience shopping for an SSL.

 

Namecheap domains for less than $1

WUALA SHUTDOWN NOTICE. Some Cloud Storage Alternatives

Tue, 18th August 2015, 14:09

WUALA SHUTDOWN NOTICE

Dear Wuala Subscriber,

THIS NOTICE CONTAINS IMPORTANT INFORMATION ABOUT YOUR WUALA ACCOUNT AND THE DATA STORED IN YOUR ACCOUNT. PLEASE READ THIS NOTICE CAREFULLY.

Today we are announcing plans to discontinue Wuala secure cloud storage service. Please note the following important dates:

  • 17 August 2015: No further renewals or purchase of storage
  • 30 September 2015: Wuala service will transition to read-only
  • 15 November 2015: Wuala service terminates and all data stored in the Wuala cloud will be deleted.

Effective as of today, you will no longer be able to purchase storage or renew existing accounts. Full account service will continue through 30 September 2015, at which point all active accounts will shift to read-only mode. Effective Sunday, 15 November 2015, the Wuala cloud service will terminate.
Please download the content in your Wuala account and safely backup it to your PC, Mac, external hard drive or another cloud storage provider. After 15 November 2015, you will no longer have access to your content, which will be deleted. Please use this time to download and backup the content stored in your Wuala account.

Customers who have an active prepaid annual subscription will be eligible to receive a refund for any unused subscription fees. Your refund will be calculated based on a termination date effective from today’s date, even though the full service will remain active until 30 September 2015 and your data will be available until 15 November 2015. Refunds will be automatically processed and issued to eligible customers in coming weeks. Some exceptions apply.

 

Some Alternatives

Hostjury has put together a list of file sharing companies, linked to their profile and review pages. While comprehensive, it is by no means a complete listing. As is the HostJury custom, the list is presented in no particular order and we makes no recommendation or endorsement of any web hosting providers... or in this case, file sharing and data storage companies.

 

Dreamhost

Detailed Profile of Geek Storage - Webhosting for Geeks

Tue, 4th August 2015, 17:21

Geek Storage is a provider of website hosting, VPS, and dedicated servers for small to medium-sized businesses. The geeks behind GeekStorage.com know what it takes to ensure quality web hosting. Having hosted over 20,000 websites we know that guaranteed performance backed up by "Powered by Geek" support ensures you are with the best.

"Web Hosting For Geeks, By Geeks" That's our driving force. We know you like lots of cool features and our goal is to deliver them to you, along with guaranteed performance. We are constantly developing and deploying backend features that add value to your service - free of charge. After all, homegrown features combined with the leading industry software allows you to experience truly superior web hosting.
 

Founded: 2007, Privately Held
Domain Registered on: March 25, 2007
Company Size: Less than 10 employees.
Headquartered: Norman, Oklahoma USA 73071

 

A random quote from the web… Based in the USA but damn cheap, very reliable and they have a cool name! Jamie aka _hotrodthug

Fun Fact: We live and breathe web hosting; this is what we do. You can rest assured that we have the knowledge, experience, and stockpiles of energy drinks to keep your service running smoothly.

 

Acquisitions & Brands

GeekStorage or Geek Storage

 

Specialties

Shared Hosting, Reseller Hosting, Virtual Private Servers (VPS), Dedicated Servers, Domain Registrations and SSL Certificates.

 

Hosting Solutions (Web Hosting Plans)

Shared Hosting (3 levels: Basic, Pro, and Ultimate Plans)
Priced from $2.99 per month paying Biennially

There is no better configuration on the market when it comes to manageable, secure, and reliable shared web hosting. cPanel®, CloudLinux, LiteSpeed, and MariaDB form the highly optimized Linux-based Geek Stack residing at the core of our web hosting services. We also utilize the SpamExperts enterprise spam solution to deliver reliable and hassle-free e-mail.

  • 10 to 40 GB Storage *
  • Unlimited Bandwidth
  • Free Domain Registration*
  • Instant Activation
  • Free 1 Year SSL Certificate*
  • Daily Off-site Backup
  • And more

* Depending on plan and/or term chosen.

 

WordPress Hosting (3 levels: Basic, Pro, and Ultimate Plans)

Priced from $2.99 per month paying Biennially
Shared Hosting tailored to your website’s demands and optimized for WordPress.

  • Simple One-Click Installation
  • Free Migration of your WordPress Site
  • Peace of Mind with Automatic Updates
  • Maximum Speed with CloudFlare

 

Virtual Private Servers (VPS) Various Plans depending on Specifications From $6.80 per month *

All VPS plans are upgradeable to a level of managed service. With management service, the geeks will take care of your server setup, configuration, security hardening, and common administration tasks.
Multiple levels of management service are available. You can pick the service that suits your needs and budget the best. Management service can be added and removed at any time.

  • 512 MB RAM up to 32GB RAM *
  • 1 CPU Core up to 8 CPU Cores *
  • High-performance SSD storage *
  • 1 TB Bandwidth to 8 TB Bandwidth *
  • 2 Dedicated IPs
  • 150+ operating system templates
  • Control panel options include cPanel®, Plesk, and DirectAdmin
  • WHMCS Billing System *
  • Instant resource scaling
  • Full Root Access
  • and more...

* Depending on plan and/or term chosen.

 

Dedicated Servers

Enterprise hardware at affordable prices. Get more RAM, larger drives (including SSDs), and more. Pricing is based on server specs and other variables which are beyond the scope of this profile. You will need to request a quote from Geek Storage on building a server specifically for you. Just let them know what you’re looking for.

 

Couple More Details…

Shared hosting accounts, without the WebHostManager (WHM) add-on activated on the account may not be used to resell web hosting to others. If you hoping to become the next big thing in web hosting, you must use a reseller account, VPS, dedicated server, or purchase the WHM add-on for that shared hosting account

Pricing was accurate on the day we copied it from the Geek Storage website. We’ve included the plan pricing as a point of reference only and like everything in life, it’s subject to change without notice.

More detailed information about all the great features included in Geek Storage packages are available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)


(editor’s remark. If it’s unlimited, why would a host measure usage. Conversely, unmetered is not tracking usage. Unless a web host uses the term “unmetered” then there is likely a limit somewhere)

All Geek Storage plans have storage limits allocated to the specific plan chosen. Geek Storage shared servers are NOT limited in their bandwidth allowance although unlimited bandwidth usage is not available for resellers, dedicated or VPS servers. Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.... that said, shared hosting space may only be used for web files, active email and content of User Websites. Shared hosting space may also not be used for storage (whether of media, emails, or other data), including, as off-site storage of electronic files, email or FTP hosts!


Geek Storage’s Terms of Service is pretty much straight forward and mundane. Not exactly clear English as the Geeks have chosen to employ some legal begal type double talk. Regardless everyone is advised to read the ToS in its entirety prior to purchasing any service. I’ve seen worse so do enjoy!

 

Service Level Agreement (SLA)


Shared Hosting and Reseller Hosting: If your shared or reseller server has a physical or network downtime that falls short of the 99.9% uptime guarantee, you are eligible to receive a five (5) percent credit for each half-hour of downtime under 99.9%, of the affected Service, to your account. This uptime guarantee does not apply to planned maintenance.
VPS and Dedicated Servers:

If your VPS or dedicated server has a network downtime that falls short of the 99.9% uptime guarantee, you are eligible to receive a five (5) percent credit for each half-hour of downtime under 99.9%, of the affected Service, to your account. This uptime guarantee does not apply to planned maintenance.

Requesting Credit: To request credit under this Uptime Guarantee, you must contact us in writing within ten (10) days of the end of month in which the downtime occurred. Your request for credit must be sent by e-mail to support@geekstorage.com. Approval of any credit is at the sole discretion of Geek Storage and may be dependent upon the justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability.

 

Acceptable Use Policy (AuP)

Again everyone needs to read that fine print for themselves but it would appear on a glance that Geek Storage keeps it short, sweet, and generic in nature. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the Geek Storage contact page.

Control Panel: Shared hosting account have cPanel by default. VPS and Dedicated plans allow you the option of choosing your prefered control panel: cPanel, Plesk, or DirectAdmin.

Script Installer: Softaculous offers easy one-click installation of 300+ of the most popular software scripts, including WordPress, Drupal, phpBB, and more!

Website Design Service: Geek Storage says little about web design on their official website but searching the web did reveal some interest in pursuing the activity. Alas we determined that Geek Storage was indeed dabbling in a few local projects at one point but it has since fallen by the wayside. Geek Storage do not offer web design anymore.

Version of PHP: Geek Storage currently provide support for the following versions: 5.3, 5.4, 5.5, and 5.6, which you can change based on your requirements.

Site Migration: “Our support team will make every effort to help you move your website to us. Account transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for fourteen (14) days from your signup date.”

Automatic Backups: Your use of the Services is at your sole risk. GeekStorage off-site backup service runs once per day and overwrites any of our previous backups. Only one daily backup is kept at a time. This service is provided only to shared and reseller accounts as a courtesy and may be modified or terminated at any time at GeekStorage sole discretion. GeekStorage does not maintain backups of dedicated server accounts. GeekStorage is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on GeekStorage servers. Any shared or reseller account using more than 20 gigabytes of disk space may be removed from our off-site daily backup, with the exception of databases continuing to be backed up.

Customer Support: Geek Storage offers 24/7/365 support via their support ticket system. “Technical Support is not available via the telephone. In our experience, technical issues are much easier to resolve via our trouble ticket system where care can be taken to investigate such issues thoroughly.”
GeekStorage do offer telephone assistance for Sales and Billing issues from 9am to 5pm Central Time Monday through Friday at with numbers for both domestic and international calling.

Security Front. ProActive or Oblivious: “Every day we are keeping up to date with the latest vulnerabilities and ensuring updates are applied as needed to keep our servers secure. We run Comodo mod_security rules on some systems and Atomic rules on others, and these are kept up to date automatically. Additionally, we are constantly monitoring our servers via Nagios with alarms that ping our admins directly for situations that may need investigation (such as, but not limited to, high count mail queues, excessive process count on a server, or high load situations). We also monitor RBLs and such for any listing of our IPs so we can be alerted to issues we may have otherwise missed, and we get them resolved as soon as humanly possible. We do all this to keep our servers clean and secure, however, it is up to each website operator to keep their site clean. Should a site be infected, we will alert the associated user but we will not clean up the issue on their behalf.”

Eco-Conscious Green Meter: The top hit doing a search using the keyword GeekStorage + Green... (we also tried Geek Storage + Green) had absolutely nothing to do with green and even less to do with the environment. The Geek Storage team may believe technology can solve all of humanities woes but the search results only allude to their geekiness.

Payment Options: Currently accepted payment methods are Credit Card and PayPal. Geek Storage do accept payment via check or money order via mail, however those orders must be placed via direct contact with their support desk.

Unlike Visa and Mastercard, alternative currency are not accepted everywhere. We’re guessing you’ll need to run that one past the billing department also!

Account Cancellation: Unless otherwise provided, you agree that until and unless you notify GeekStorage of your desire to cancel the Services, prior to the renewal date of the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.

You may terminate or cancel the Services by giving GeekStorage written notice via our cancellation form. In such event: (1) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation and (2) GeekStorage may, in our sole discretion, provide an account credit for all pre-paid fees for basic hosting services for the full months remaining after the effectiveness of such cancellation (i.e. no partial month fees shall be credited) less any setup fees and any discount applied for prepayment, provided that you are not in breach of this Agreement.

Cancellations for shared hosting, reseller hosting, dedicated and VPS accounts will be effective immediately upon receipt of the cancellation request. It is your responsibility to ensure that you are ready for the immediate termination of your account prior to requesting account cancellation.

Index, Parking & 404 Error Page Adverts: No shameless self promotion here. Geek Storage does not do anything with client user pages.

Money Back Guarantee: GeekStorage offers a thirty day (30) day money- back guarantee for GeekStorage shared and reseller hosting and VPS services. If you are not completely satisfied (100% Satisfaction Guarantee) with these hosting services and you terminate your account within thirty days (30) days of signing up for the Services, you will be given a full refund of the amount paid for hosting.

If an account with an applicable thirty (30) day money-back guarantee is purchased and then cancelled within the first thirty (30) days of the beginning of the term (the “Money-Back Guarantee Period”), you will, upon your written request (the “Refund Request”) to the GeekStorage Billing department, within ninety (90) days of such termination or cancellation (“Notice Period”), receive a full refund of all basic shared, VPS and reseller hosting fees previously paid by you to GeekStorage for the initial term (“Money-Back Guarantee Refund”); provided that such Money-Back Guarantee Refund shall be due to you only upon your compliance with, and subject in all respects to the terms and conditions of this section. Requests for these refunds must be made in writing to the GeekStorage Billing department. Refunds will only be issued for shared, reseller, and VPS hosting services and will not include domain registrations, administrative fees, install fees for custom software, any software licensing fees or other setup fees, nor will they include any fees for any other additional services. Money Back Guarantee Refunds will not accrue, and shall not be paid under any circumstances, if you do not provide the applicable Refund Request within the Notice Period.

Only first-time accounts are eligible for a refund. (For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.)

There are no refunds on dedicated servers. The thirty day (30) day money- back guarantee does not apply to dedicated servers.

Additional Costs or Fees Worth Noting: Fees in this section may not necessarily be incurred by every user and/or may be discretionary in nature but the webhost cared enough to include them so why should we!

  • GeekStorage does not charge setup fees for any of their service plans.
  • Invoices must be paid within ten (10) days of date. Any invoice that is outstanding for more than ten (10) days may be subject to a three dollar ($3) late fee.
  • There is no re-connection fees for shared, reseller hosting services or VPS. If a dedicated server is disconnected due to a late payment, there is a twenty-five dollar ($25) re-connection fee

User Resources: Geek Storage maintains a couple of blogs. One informing and updating users of service announcements, the other dispensing Geek Wisdom from the head geeks. The Geek Storage Knowledge Base is quite extensive and populated with several hundred entries as well as a video tutorial section.

Loyalty Plan: While Geek Storage doesn’t have any official customer retention plan, they will always extend ‘new client offers’ for account upgrades unless the customer already has a better promotion in use that is applicable.

Community Outreach: Not at the present time though they are watching for open source projects in need of some backing to get things started.

On FaceBook: facebook.com/geekstorage/

On Twitter: @GeekStorage

Geek Storage Web Hosting Reviews: http://www.hostjury.com/reviews/GeekStorage

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

Geek Storage web hosting

MDDHosting.(Almost) Everything you need to know on one page

Mon, 27th July 2015, 19:48

Up to 25 off MDD secure and reliable webhosting

MDDHosting is a privately owned company that was formed in 2007 to provide web hosting for individuals and businesses around the world. Unlike most newer web hosts we do not hide who we are, when we were formed, or what we have to offer to our clients. We may be small but we pride ourselves in providing high quality services and support for each and every one of our clients. We do not see our clients as a number or a dollar sign”.


Founded: 2007, Privately Held
Domain Registered on: December 26, 2007
Company Size: Less than 10 employees.
Headquartered: Camby, Indiana, USA

(editor’s note: Just a random observation in passing. MDDHosting provides a link to their official LLC Articles of Organization and business entity reports from the State of Indiana. Maybe it something others in the industry could try to emulate)

A random quote from the web: Is it possible to LOVE a web hosting company these days? YES! @MDDHosting You rock my world. Thanks for A+ support! Pls NEVER sell out!

Fun Fact: I firmly believe in honesty and ethics when it comes to business and these beliefs can be seen in every action taken by MDDHosting. Michael Denney, MDDHosting Founder and CEO

 

Acquisitions & Brands

MDDHosting

 

Specialties

Expertise in hosting various web applications.

 

Hosting Solutions (The Web Hosting Plans)

Shared Hosting (3 Levels of Plans. From $6.38 per month)

“Quality service, support, and maximum uptime are to be expected on our shared hosting platform. SSD Storage is used to maximize performance and speed.”

  • 5 to 15 GB RAID10 SSD Storage *
  • 250 to 750 GB Premium Bandwidth*
  • CPU Access 1 Full CPU Core
  • Unlimited Domains, Subdomains, email accounts, and MySQL Databases
  • No Setup Fees
  • cPanel
  • One click script installer
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • And more

* Depending on plan chosen.

Premium Hosting (3 Levels. Plans from $21.25 per month)

Premium servers have only 1 to 3% of the total accounts the hardware would normally support and Pure SSD storage is used to ensure maximum speed all day, every day. All Premium accounts have access to 2 CPU Cores on the server as opposed to the limit of a single core per account in our standard shared hosting.

So why choose premium?

The average shared server is overloaded which results in problems you are unlikely to experience with our Premium plans such as:

  • Server downtime – when the server is down so is your email and web page.
  • Slow page loading - particularly dynamic sites such as WordPress and Joomla.
  • Email service failure - results in lost or severely delayed email.
  • Increased support delays – when the server is overloaded it doesn't only affect you.
  • Black listing – the more people you share the server with the more likely it is that somebody will spam and get the entire server blacklisted.

Hosting on a Premium plan affords you more freedom and resources to do what you need to do without having to make the step up to a dedicated server. As well as providing high speeds and reliability, we also guarantee the disk space and transfer on every shared hosting plan we sell. Premium plans include:

  • 5 to 15 GB RAID10 SSD Storage *
  • 300 to 900 GB Guaranteed Bandwidth*
  • CPU Access 2 Full CPU Core
  • Unlimited Domains, Subdomains, email accounts, and MySQL Databases
  • cPanel
  • One click script installer
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • Instant Setup
  • And more...

* Depending on plan chosen.

Reseller Hosting Plans (3 plans from $29.33 per month)

If you want to start your own web hosting company or you already have a successful design company a reseller plan is the right choice for you. We provide you all of the necessary tools to get your company up and running in only a few minutes of your time. You will be able to set up your own plans, pricing, and branding.

  • Ample RAID10 SSD Storage
  • Premium Bandwidth
  • High cPanel Account Limits
  • Overselling Enabled
  • Private Nameservers
  • WHMCS Billing System Included
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • No Setup Fees
  • And more

Virtual Private Servers (VPS) Pricing based on plans and term selected. From $37.17 per month

  • Ample RAID10 SSD Storage
  • Premium Bandwidth
  • Network Port Speed of 1,000 MBPS
  • Management Included
  • Two IP Addresses Included. Additional IP’s available
  • Full Root Access
  • High cPanel Account Limits
  • Overselling Enabled
  • Private Nameservers
  • WHMCS Billing System Included
  • E-Commerce and Magento Compatible
  • Automatic Daily Backups
  • And more

Dedicated Servers

Whether your site has outgrown shared or reseller hosting or you simply want to to take your web hosting to the next level, MDDHosting have a server that will meet your needs. Pricing is based on server specs and other variables which are beyond the scope of this profile. You will need to request a quote from MDDHosting.

Couple More Details…

Pricing was accurate on the day we copied it from the MDDHosting website. We’ve included the plan pricing as a point of reference only and like everything in life, it’s subject to change without notice. MDDHosting has promotional discounts available on their homepage which change every week offering a discount ranging from 15 to 30% .

More detailed information about all the features included in MDD Hosting packages are available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)


(editor’s earth shattering profound thought: unless a webhost uses the term “unmetered” then there is likely a limit somewhere)
As clearly stated in their plans, MDDHosting does indeed have preset limits on storage and bandwidth.

Additional limits do appear in the ToS although mostly generic and standard fare to ensure everyone gets a piece of the pie.. or in this case server resources. Basically:

  • Users may not use 25% or more of system resources for longer than 120 seconds.
  • You are allocated a monthly bandwidth allowance. Unused transfer in one month cannot be carried over to the next month or refunded.
  • The backup process which packages and compresses your account can be very resource intensive and as such all backup processes should be performed during off-peak times. Any backup process found to be causing performance issues for others on the server due to backup generation during peak time periods can be disabled and, at our discretion, suspended until the account holder contacts our support department.

MDDHosting’s Terms of Service is pretty much straight forward and mundane (and actually written in clear English with none of that latin lawyer double talk!). Regardless everyone is advised to read the ToS in its entirety prior to purchasing any service. There is the clause.. “MDDHosting reserves the right to revise its policies at any time without notice.”

 

Service Level Agreement (SLA)


If your shared / reseller server has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of MDDHosting dependant upon justification provided. All requests must be made in writing via email. Uptime guarantees only apply to shared, reseller, and Premium solutions.

MDDHosting Dedicated Servers and Virtual Private Servers are covered by a network uptime guarantee in which credit is given prorated for the amount of time the network is down. The network availability guarantee only applies to Dedicated Servers and Virtual Private Servers as Shared, Reseller, and Premium offerings are covered by the Uptime Guarantee.

 

Acceptable Use Policy (AuP)


Again everyone needs to read that fine print for themselves but it would appear on a glance that MDDHosting keeps it short, sweet, and generic in nature. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features


Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the MDDHosting contact page.

Control Panel: cPanel.

Script Installer: One Click Auto-Installer of popular scripts like Joomla, Wordpress, Magento, and many others.

Website Design Service: MDDHosting don't currently advertise or offer design services preferring instead to focus on what they do best.. web hosting.

Version of PHP: The current default is PHP 5.4 with users being able to choose between 5.2 and 5.6. MDDHosting run CloudLinux's PHP Version Selector so any available version is supported.

Site Migration: Although they can not guarantees the transfer process (as each host is configured a little differently), MDDHosting will make every effort to help move your site. Although there are a couple of scenarios where MDDHosting does have the option of charging a nominal fee, in most instances the service is a courtesy and cost free.

Automatic Backups: “Your use of the service is at your sole risk. MDDHosting is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on MDDHosting servers. While MDDHosting does maintain backups of your files and/or data on our Shared, Reseller, and VPS platforms we accept no responsibility should backups be unavailable for any reason including but not limited to data corruption, hardware failure, or negligence. Any account larger than 5 gigabytes may, at our discretion, be excluded from our backup systems with or without notice. All cPanel backup files, backup-*.tar.gz and cpmove-*.tar.gz, older than 72 hours will be removed from the server automatically and we suggest downloading said backups to an off-server location. Dedicated Server services are not backed up by MDDHosting.”

Customer Support: MDDHosting offers 24/7/365 support via their support ticket system. They even provide clients with an email address so they can directly submit a support ticket without visiting the support system directly. They also offer telephone assistance for Sales and Billing issues from 8am to 5pm Eastern Time Monday through Friday at with numbers for both domestic and international calling.

It is worth noting that MDDHosting is one of the few companies we’ve come across that actually has a ‘Support Scope’ page outlining in detail the scope and limitation of support for each product that MDDHosting offers. So kudos on that!

One clause did come across as kind of rash stating: "You are fully responsible for the installation and operation of any and all scripts and applications. We will not troubleshoot or provide any support relating to malfunctioning scripts or applications. This is a policy we must strictly adhere to."

Michael Denney, founder and CEO of MDDHosting has further clarified the clause stating:

“In practice we do anything and everything we can to provide support to our clients. The support scope is mostly a means to remove ourselves from the situation if we've given it everything we can and we haven't been able to sort it out/resolve it for the customer. There have been very few cases where we've been unable to fully resolve the issue for the customer”.


Security Front. ProActive or Oblivious: MDDHosting prefers not to advertise their security practices - “we need not make the job of those wanting to exploit us any easier by telling them information about it”.

A lack of relevant hits when performing a search query suggests they are either doing something right.. or they’ve been lucky. A number of the hits do suggest MDDHosting were able to help individuals whose sites had been hacked prior to becoming MDDHosting clients leading us to believe it’s the former. Without further details it's not impossible to attest with any degree of certainty.

Eco-Conscious Green Meter: The top hit doing a search using the keyword MDDHosting + Green was ‘MDDHosting - Shopping Cart’ with something about green in the address bar.

Okay, not exactly the green we were aiming for but MDDHosting does have a nice green banner on their homepage along with some green in the address bar. We’re not saying that the team isn’t environmentally conscious in their ways.. only that they don’t brag about it.

Payment Options: MDDHosting accept Visa, MasterCard, Discover, American Express, and PayPal. They will accept mail-in payments on annual or longer billing cycles only with prior approval from the billing department.

As there was no mention of alternative currency, we’re guessing you’ll need to run that one past the billing department also!

Account Cancellation: Cancellations must be done in writing via the cancellation form provided in the client dashboard. Once the cancellation is submitted via our support system you will receive a cancellation confirmation. At this time, your account with us has been canceled. If you do not hear back from us or receive an email confirming this cancellation, please contact us immediately.

Dedicated server cancellations must be submitted at least 10 days prior to your renewal date. After 30 days a prorated refund may be given at MDDHosting's discretion for accounts in good standing.

Index, Parking & 404 Error Page Adverts: No shameless self promotion here. MDDHosting does not do anything with user pages.

Money Back Guarantee: “Each of MDDHosting's managed shared, reseller, and Premium servers carry a 30 day unconditional money back guarantee. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund of the contract amount.

Remember, this is only for shared, reseller, and Premium packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Any domain name registered for free is valued at $14.95 and will not be refunded.”

“On virtual private servers, dedicated servers, colocation, lifetime plans, and design services no full refund will be honored -- the 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.”

User Resources: MDDHosting has an active forum and Knowledge Base. They also maintain a server status page with a real-time overview of their servers.

Loyalty Plan: MDDHosting doesn’t have any official customer retention plan. As the company relies mostly on organic growth through ‘word of mouth’ advertising, they have found that in most instances the services provided keep the clients loyal.

Community Outreach: At this point it does not appear that MDDHosting is venturing into the world of corporate sponsorship at open source events.

On FaceBook: facebook.com/mddhosting/

On Twitter: @MDDHosting

MDDHosting Reviews: http://www.hostjury.com/reviews/mdd+hosting

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

 

Up to 25 off MDD secure and reliable webhosting

SiteGround: Wordpress, Joomla, Drupal, Magento & more!

Wed, 15th July 2015, 17:10

Siteground Web Hosting

From its very early days in 2004, SiteGround has slowly and steadily worked towards turning into a leading web hosting service provider. The same philosophy is applied to everything they do: from the way they choose hardware, the attention put into server architecture, the innovation in their custom software solutions, the inspiration they get from their partners and the friendship built with clients.

They take just as good care of employees as they do clients. Believing that happy employees lead to happy customers, they offer all kinds of perks to motivate and inspire the staff. With only a handful of people working from their university dorm rooms in the beginning, today the company has about 220 employees and is constantly growing.

Founded: 2004, Privately Held
Domain Registered: March 22, 2004
Company Size: 220 employees (approx.)
Headquarters: Edificio Neptuno, Oficina 7, Via Ricardo J. Alfaro, Tumba Muerto, City of Panama, Panama
USA c/o David Snead Attention: SiteGround Legal Notices, P.O. Box 48010, Washington, D.C. 20002, USA
Europe: SiteGround Office 8 Racho Petkov Kazandzhiata Sofia 1776, Bulgaria

 

A random quote from the web… “The same philosophy is applied to everything we do: from the way we choose our hardware, the attention we put into our server architecture, the innovation in our custom software solutions, the inspiration we get from our partners and the friendship we build with our clients.”

Fun Fact: The Office Is Our Playground. It's not just work and no play – we love having fun together.

 

Acquisitions & Brands

SiteGround

 

Specialties

SiteGround offers shared hosting, semi-dedicated hosting, cloud hosting, VPS, Dedicated Servers, and reseller hosting accounts. The company also offers hosting plans that are specifically aimed at Mac users and e-commerce.

 

Hosting Solutions (Web Hosting Plans)

 

Shared Hosting Plans (3 Levels of Plans)

 

The StartUp Plan (Special Price: $3.95/mo. 60% OFF the regular $9.95/mo)

The StartUp Plan gives you all the essential hosting features you need to accommodate a "just getting started" website or an existing average-size blog, personal, or business website. The StartUp Plan works well even for smaller online shops with a reasonable number of products. You will most probably outgrow this plan if you start attracting more than 10,000 unique visits per month on a regular basis.

  • One website
  • 10GB of storage
  • Network traffic of 10,000 visitors a month
  • All Essential Features (See complete list of features below *)

 

The GrowBig Plan (Special Price: $7.95/mo. 50% OFF the regular $14.95/mo)

Need more resources and premium features in addition to the essential features then SiteGround recommends the GrowBig Plan. This plan is designed to accommodate either a single more heavily-trafficked website or multiple average-size websites. This is a popular plan among customers who prefer to host all their sites in one account. Comes with All the Essential & Premium Features.

  • Best suited for larger sites (with support for multiple websites)
  • 20GB of storage
  • Network traffic of approximately 25,000 visitors a month
  • All Essential Features (See complete list of features below *)
  • Premium Features (See complete list of features below **)

 

The GoGeek Plan..formerly called Semi Dedicated Hosting (Special Price: $14.95/mo. 50% OFF the regular $29.95/mo.)

If you have a really heavily-visited or resource-intensive website then the GoGeek plan is your best option. The GoGeek plan offers a completely different and more geeky server infrastructure with more powerful machines and fewer users. Additionally this plan is great for average-sized e-commerce websites because it can accommodate a much larger product line and also includes server PCI compliance!

  • Ideal for larger sites (with support for multiple websites)
  • 30GB of storage
  • Network traffic of approximately 100,000 visitors a month
  • All Essential Features (See complete list of features below *)
  • Premium Features (See complete list of features below **)
  • Geeky Advanced Features (See complete list of features below***)

 

So a little more on those * features...

* Plans with Essential Features include:

  • Free Domain Name
  • 99.9% Uptime Guarantee
  • cPanel & SSH Access
  • Free Setup & Transfer
  • 24/7 Technical Support
  • Free Daily Backup
  • 30 Days Money Back
  • Unlimited Traffic, Emails & DBs
  • Free CloudFlare CDN

** Plans with Premium Features include:

  • Premium Support: Your tickets are answered with priority
  • Premium Speed: Our SuperCacher is included to make your website faster
  • Premium Security We keep up to 30 backup copies of your website
  • Unlimited Web You can use unlimited addon domains to host multiple sites
  • Premium E-Commerce
  • One year free SSL certificate is included
  • Premium Joomla & WordPress
  • Our unique dynamic caching makes these apps fly.

*** Plans with Geeky Advanced Features include:

  • Customers who choose plans with the GoGeek package will be hosted on better hardware
  • Special server setup and fewer users for more speed and power
  • PCI compliance for your e-shop to meet all compliance regulations
  • One-click staging for WordPress and Joomla and pre-installed Git.

 

CLOUD Hosting. (4 Levels of Plans plus a create your own plan option)

FAST. SCALABLE. FULLY MANAGED Based on innovative technology, our cloud hosting platform is ultra fast, auto scalable and allows you to customize your plan. It comes with 24/7 VIP support. Whether you are starting a small development project or need to host a high-traffic enterprise site, your best managed cloud hosting option is here.

Entry From $54.00/mo Regular Price $60.00/Mo

  • 1x 3.0GHz CPU - 2GB DDR3 RAM - 20GB Disk Space - 5TB Bandwidth

Business From $72.00/mo Regular Price $80.00/Mo

  • 2x 3.0GHz CPU - 2GB DDR3 RAM - 40GB Disk Space - 5TB Bandwidth

Business Plus From $90.00/mo Regular Price $100.00/Mo

  • 2x 3.0GHz CPU - 3GB DDR3 RAM - 60GB Disk Space - 5TB Bandwidth

Enterprise From $126.00/mo Regular Price $140.00/Mo

  • 4x 3.0GHz CPU - 4GB DDR3 RAM - 80GB Disk Space - 5TB Bandwidth

 

Dedicated Premium Managed Servers (3 Plans)

Now you can host your website on a high-class dedicated machine setup and managed by our best experts. In addition we provide a lot of highly innovative proprietary software to boost your server performance and give you more functionality than anyone else. Option to choose your Data Center Location: United States, Europe, or Asia-Pacific

Entry Server Price: $229.00/mo

  • Intel Xeon E3-1230 CPU - 3.20Ghz CPU Clock Speed - 4 CPU Cores - 8 CPU Threads - 8MB CPU Cache - 4GB DDR3 RAM - 500GB SATA II HDD - 5TB Bandwidth

Power Server Price: $329.00/mo

  • Intel Xeon E3-1270 CPU - 3.50Ghz CPU Clock Speed - 4 CPU Cores - 8 CPU Threads - 8MB CPU Cache - 12GB DDR3 RAM - 1TB SATA II HDD - 5TB Bandwidth

Enterprise Server Price: $429.00/mo

  • 2 x Intel Xeon E5-2620 CPU - 2.00Ghz CPU Clock Speed - 2 x 6 CPU Cores - 2 x 12 CPU Threads - 15MB CPU Cache - 16GB DDR3 RAM - 4 x 500GB SATA III / RAID 10 HDD - 5TB Bandwidth

 

Reseller Hosting Plans (Priced As low as $42 per year)

SiteGround reseller hosting program is created for web designers and developers that maintain their customers' websites on a long term basis. We make it easy to include highly reliable web hosting as part of your service and increase your revenue at the same time.

  • Easy Management: All reseller tools in one place for easy management of hosting accounts
  • 24/7 Reseller Support: Our experts are always available and provide fast technical support
  • White Label Option: Non-branded cPanel and Private DNS upgrade for better server name branding
  • Unmatched Speed: Websites fly on our advanced technology and speed boosting solutions
  • Advanced Security: We keep our servers, user accounts and applications covered
  • Guaranteed Uptime: We achieve high uptime leading to actual results of over 99.99%

 

Couple More Details…

SiteGround has a minimum payment term of one year but if you're not ready for the long-term commitment then SiteGround’s will provide a one-month trial for a one-time set-up fee of $24.99. Still not ready.. then maybe you may want to check out some of the other webhosts reviewed on HostJury that do offer a month-to-month options.

Pricing was accurate on the day we copied it from the SiteGround website. We’ve included the plan pricing as a point of reference only and like everything in life is subject to change without notice.

Promo price applicable for the first invoice. Once your initial term is over regular renewal prices apply.

More detailed information about all the features included in SiteGround web hosting packages is available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)

(editor’s earth shattering profound thought: unless a webhost uses the term “unmetered” then there is likely a limit somewhere)

Reading SiteGround’s Terms of Service is almost painful. Not because it is written by some pretentious legal type making ostentatious use of Latin. Rather, in an attempt to outline and clearly convey the terms in numerous possible scenario, the ToS becomes bulky and burdensome to follow.

As clearly stated in their plans, SiteGround does have limits...

NOTE: As of July 2016, SiteGround has modified their package limits. Unlimited is now Unmetered

“All hosting plans have a web space allocation set out on their Product Page. Each customer is solely responsible for monitoring their web space usage from the cPanel of their account. SiteGround will limit your file upload service and send you an email warning to the email address you provided. If you do not take action to comply with the overage warning and the terms and deadlines specified in the warning email, SiteGround reserves the right to suspend your account or terminate this Agreement without liability to you.”

“For clients remaining on old shared hosting plans who have not been switched to any of the new ones (StartUp, GrowBig and GoGeek), unlimited web space applies to use of web pages only (html, php, etc.) All other files are considered as Premium storage, which cannot exceed 10GB in size for all old plans.”

Customers on any shared hosting plan will ensure that neither you nor any of your End Users makes excessive or wasteful use of the Server to SiteGround's detriment or that of SiteGround's other customers. The terms "excessive" and "wasteful" are defined by our experience with similarly situated customers. This means that your use of bandwidth may not exceed that of similarly situated customers. Unlimited bandwidth use applies to your use of web pages only (html, php, etc.), not for storage of movies, pictures or MP3 files.

For a StartUp Hosting Account, “Fair Use” means:

a. Database queries may not exceed 10% of system resources per second; maximum database size is 500 MB per database and 250 MB per database table.
b. No more than 10 simultaneous processes on StartUp servers; no more than 10 simultaneous connections from a single IP.
c. No cron jobs with execution interval shorter than 30 minutes.
d. StartUp e-mail: maximum mailbox size of 500MB per mailbox; maximum 400 emails per hour; No more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. No more than 150,000 inodes per account.
f. CPU seconds: no more than 10,000 CPU seconds for any given calendar day; no more than 1,000 CPU seconds for any given hour of the day; no more than 300,000 CPU seconds for any given calendar month.
g. Program and script executions: no more than 10,000 program and script executions for any given calendar day; no more than 1,000 for any given hour of the day; no more than 300,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
h. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

For a GrowBig Account, “Fair Use” means:

a. Database queries may not exceed 10% of system resources in any second. Maximum size is 750 MB per database and 250 MB per database table.
b. No more than 20 simultaneous processes on shared servers; no more than 15 simultaneous connections from a single IP.
c. No cron jobs with execution interval shorter than 30 minutes.
d. GrowBig e-mail: Maximum mailbox size 1000MB per mailbox; maximum 400 emails per hour; no more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. No more than 300,000 inodes per account.
f. CPU seconds: no more than 20,000 CPU seconds for any given calendar day; no more than 2,000 for any given hour of the day; no more than 600,000 for any given calendar month.
g. Program and script executions: no more than 20,000 program or script executions for any given calendar day; no more than 2,000 for any given hour of the day; no more than 600,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
h. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

For a GoGeek/Semi Dedicated Hosting Account, “Fair Use” means:

a. Database queries may not exceed 30% of system resources in any second; no more than 1,000 MB per database and 500 MB per database table.
b. No more than 30 simultaneous processes; no more than 20 simultaneous connections from a single IP.
c. No cron jobs with execution period shorter than 30 minutes.
d. GoGeek e-mail: maximum size of 2,000 MB per mailbox; maximum 800 emails per hour; no more than 80 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
e. If an email message sent to your mailbox has a SPAM score, calculated by the SPAM Assassin daemon, greater than 15, the message will be automatically discarded.
f. No more than 450,000 inodes per account.
g. CPU seconds for GoGeek plan: no more than 40,000 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 800,000 for any given calendar month.
h. CPU seconds on Advanced Semi Dedicated Plans: no more than 43,200 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 1,296,000 for any given calendar month.
i. CPU seconds on Pro Semi Dedicated Plans: no more than 54,000 CPU seconds for any given calendar day; no more than 4,000 CPU seconds for any given hour of the day; no more than 1,620,000 for any given calendar month.
j. Program and script executions on GoGeek plan: no more than 40,000 script executions for any given calendar day; no more than 4,000 script executions for any given hour; no more than 800,000 script executions for any given calendar month.
k. Program and script executions on Advanced Semi Dedicated Plans: no more than 48,000 script executions for any given calendar day; no more than 3,200 script executions for any given hour; no more than 1,440,000 script executions for any given calendar month.
l. Program and script executions on Pro Semi Dedicated Plans: no more than 60,000 script executions for any given calendar day; no more than 4,000 script executions for any given hour of the day; no more than 1,800,000 script executions for any given calendar month.
m. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.
n. No more than 4 seconds daily average execution time.

Dedicated and Cloud Hosting Services have a set bandwidth allocation applicable to each Service, as set out on the Product Page. If in any calendar month you use bandwidth over that basic allocation, your service will be limited and an overage fee may be charged if you wish to restore it. Unused bandwidth may not be carried over from month-to-month.

For Reseller Hosting Accounts ‘Fair Use’ means

This Section governs the usage of each Reseller hosting account that is part of a Reseller package.

  1. Database queries may not exceed 10% of system resources per second; maximum database size is 500 MB per database and 250 MB per database table.
  2. No more than 10 simultaneous processes on the servers; no more than 10 simultaneous connections from a single IP.
  3. No cron jobs with execution interval shorter than 30 minutes.
  4. Reseller Hosting e-mail: maximum mailbox size of 500MB per mailbox; maximum 400 emails per hour; No more than 40 recipients per email sent; maximum size of attachment 50 MB. If you receive more than 20 emails per minute at any given time, the email account may be temporarily blocked or MX Records may be temporarily changed. The maximum retry time for email messages is 11 hours, after this time messages are discarded.
  5. No more than 150,000 inodes per account.
  6. CPU seconds: no more than 10,000 CPU seconds for any given calendar day; no more than 1,000 CPU seconds for any given hour of the day; no more than 300,000 CPU seconds for any given calendar month.
  7. Program and script executions: no more than 10,000 program and script executions for any given calendar day; no more than 1,000 for any given hour of the day; no more than 300,000 for any given calendar month; no more than 2 seconds average execution time for a given day.
  8. No more than 20% of the shared service CPU for a period longer than 10 seconds; no more than 256 MB of the server memory resources per process at any given time.

There are numerous terms and stipulations outlined in the ToS, depending on the hosting plan chosen. While much appear to be standard generic stuff, you should read the ToS in its entirety prior to purchasing any service.

 

Service Level Agreement (SLA)

We guarantee network uptime 99.9% of the time during a 12-month period. Scheduled maintenance, Force Majeure such as hardware and software failure, hackers' and other attacks, and other, and Third Party Services are excluded. Our calculation of network availability is based on our internal records. We may accept Third Party reports as evidence that you are entitled to a credit under this SLA.

Should we incur a network outage, SiteGround will credit you for an SLA event. Credit will be applied toward your next invoice. You must request a Credit within 3 days of the event covered by the SLA through your User Area.

 

Acceptable Use Policy (AuP)

Again everyone needs to read that fine print for themselves but it would appear on a glance that SiteGround AuP is short, sweet, and generic in nature. It pretty much constitutes the same jargon found in most other AuP. Nothing shocking but like others is subject to change with little or no notice.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in both the domain whois, and on the SiteGround contact page.

Control Panel: cPanel.

Script Installer: One Click Auto-Installer of popular scripts like Joomla, Wordpress, Magento, and many others.

Website Design Service: SiteGround doesn’t compete with design firms for the opportunity to build your website...but they do offer an amazing array of tools (script installer, Website Wizard), themes, and templates (Joomla, WordPress, Magento) allowing both designers and regular folk to turn out some pretty amazing creations.

Version of PHP: The default PHP version that is preinstalled on all servers is 5.5, however, each hosting package has access to a php version manager tool through which the customer can choose the most adequate version for his needs. The tool itself is located in cPanel.

Site Migration: Website transfer is a paid service provided by SiteGround and charged on per hour basis.… but SiteGround often runs promotions offering to transfer your site for free.. so then it’s free!

Automatic Backups: SiteGround acts in good faith to backup data stored on shared servers once a day. These backups are intended for internal use only and SiteGround cannot guarantee that a backup will be available for restore upon your request. It is your responsibility to back up data of all your content in order to prevent potential data loss.

BackUp Services are provided as is and are subject to all warranty disclaimers and limitations of liability set out herein. By purchasing services from us, including Backup Services, you agree that you will maintain your own set of backups independent of those we maintain. If we provide data to you from a backup, it will be provided as raw data, and you may be required to reformat that data so that it reflects a prior configuration or use. Our only obligation is to restore your Space or Server to its operating condition. It is your obligation to restore your website.

SiteGround can provide you with Backup Restore services. Such services are not included in your Hosting Fees and can be ordered at an additional expense. Depending on the type of Backup Service, for which the customer subscribed, backup restore tools might be provided at customer's disposal free of charge (Within cPanel).

Customer Support: SiteGround’s support team can be reached at no extra cost to users. Support agents are continuously available via phone, chat, or ticketing support. They even brag about No on-hold time for phone or live chat, and an average 10 min. response on tickets!
That said, in their basic shared ‘starter’ package SiteGround does not provide ‘priority’ support... Support yes, but not ‘priority’ support. Likely this technicality makes little difference to the average user on most days but they mention it so we mention it!

Security Front. ProActive or Oblivious:

  • were the first to implement a unique mechanism that isolates server accounts from each other and prevents a single vulnerable account from affecting the whole server.
  • proactively monitor and detect security exploits, but also write our own patches to fix vulnerabilities immediately instead of waiting and putting our clients at risk.
  • always running the latest version of the software on hosting servers

SiteGround also offers an option for Hackalert. Hackalert is a third party cloud-based hosted Software Service for malware detection and early warning system powered by ARMORIZE TECHNOLOGIES, INC. SiteGround Customers, who have added the service will have up to 10 random pages of their website scanned daily and will get notified via email if the scan detects hacked and injected with malicious code pages.

SiteGround even has a Responsible Disclosure Policy…

The security of users’ data is always our top priority at SiteGround. If you have discovered security vulnerability anywhere in our services, we greatly appreciate your cooperation in disclosing it to us in a responsible manner… We would like to give proper credit to the people who help us improve our services and protect the SiteGround community. If you discover a valid significant vulnerability and report it in accordance with this policy, we will add your name to our Honor Roll. (or not if you wish)

(editor’s note: Kudo’s to SiteGround on this one. It’s something other web hosts may wish to emulate) We’re going to call SiteGround ProActive.

Eco-Conscious Green Meter: The top hit doing a search using the keyword SiteGround + Green is ‘SiteGround Goes Green’

Quoting: “we’ve has always been enthusiastic about reducing pollution, saving energy and water, but we always felt that’s not enough. So, we decided to try a more effective, down-to-earth, hands-on approach to doing something good for our planet. This weekend the SiteGround team planted over 400 trees and cleaned the surrounding area. There were more than 50 of us - SiteGround employees, friends, kids and a dog”.

Payment Options: The payment methods accepted by SiteGround are Credit cards, Debit cards, and PayPal. Another option is using a bank transfer, but it is for payments at the total price of, or above, $500. As there was no mention of bitcoins or any other alternative currency, we are guessing they are sticking to the real stuff!

Account Cancellation: You may terminate the Services through the User Area or by contacting our customer service staff by phone or chat (Termination Request). We will send you an email confirmation to acknowledge your completion of the Termination Request (Termination Confirmation). If you do not complete all steps of the Termination Request, or if you fail to use a Termination Request to Terminate the Services, the Services will not be Terminated, and Fees will still be charged. You must follow this procedure in order to Terminate each Service. In order to avoid renewal charges and late cancellation fees, termination must be requested before a Renewal invoice is due.

Index, Parking & 404 Error Page Adverts: They certainly do and ‘retain all revenue associated with this advertising’. “When your Order is accepted, we may place an index page to which your domain points (Index Page). You may disable this Index Page at any time”.

“If you terminate the Services, your domain will be pointed to a suspension page. This page may contain advertising.”

Money Back Guarantee: Our money back guarantee ensures peace of mind that Services will meet your expectations. Termination and Refund requests should be requested from your User area, no later than 30 days from the Effective Date.
(b) Setup and domain name Fees are not refundable and may be due upon cancellation even if waived initially as part of a Special Promotion;
(c) Money Back guarantee covers Shared Hosting plans only – these include StartUp, GrowBig and GoGeek hosting accounts only. Semi-dedicated, Cloud, VPS or Dedicated Hosting services, Third Party Services or features incorporated into the Services are not covered by our Money Back guarantee.

User Resources: The SiteGround blog is active with well written articles across a wide range of topics. There is the Knowledge Base as well as Step-by-Step tutorials for Joomla, Wordpress, Magento, and Drupal.

Loyalty Plan: “Shared hosting packages are discounted for new clients, so that they could get the option to test our services, get used to them and benefit from a better deal during that period. After that, upon renewal, the price reverts to the regular one, which is the actual price of the package. However, there is a way around that, as you can purchase the account for 1, 2 or 3 years upfront and the longer you buy it for, the better deal you would get. The price will freeze during this period and you would not be affected by price changes. Then, when the time comes to renew, as a loyal customer you would be entitled to different renewal deals we would keep you up to date with. We do also run different referral deals, using which our customers get free months added to their hosting accounts.”

Community Outreach: SiteGround has sponsored and worked closely with several open source communities like Joomla, WordPress, and Magento, and was was chosen to be the official hosting provider for Joomla.com. While it was common to see them at WordCamps or a JoomlaDay, it came as a surprise to some when they showed up at DrupalCon LA. They’ve also recently announced sponsoring the 2015 Bulgaria PHP Conference. SiteGround joined the community of hosting providers that publicly spoke against the PIPA and SOPA legislation.

On FaceBook: facebook.com/SiteGround

On Twitter: @SiteGround

SiteGround hosting reviews: http://www.hostjury.com/reviews/SiteGround

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided

Siteground Web Hosting

Exabytes Acquires Singapore Hoster Signetique

Wed, 15th July 2015, 12:08

Malaysia’s leading web hosting and ecommerce solutions provider Exabytes has announced its acquisition of Singapore-based cloud hosting provider Signetique. As one of Singapore's largest hosting providers, Signetique offers virtual private servers, dedicated server, cloud hosting and managed services. The company, founded 15 years ago, has a mixed client base of small and medium size businesses, as well as larger regional and international multi-national companies.

With the acquisition, Exabytes will now have a 15 percent share of the Singapore hosting market. In August 2014, Exabytes also acquired USONYX.

Exabytes Founder and CEO, Chan Kee Siak says that all three companies will continue to operate as separate brands, focusing on different segments of the Singaporean market.

Overall, I foresee that our overseas business revenue to grow to make up 40 percent of our total revenue.

We believe that ecommerce will multiply in growth in the next few years. The internet’s potential for business has yet to be fully explored in this region and Exabytes is preparing to help the regional community with our hosting and ecommerce expertise.

With its latest acquisition, Exabytes’ revenue is expected to increase by up to 50 percent this year as the Company eyes entry into Indonesian markets. The consolidation of the hosting industry continues. Financial terms of the deal were not disclosed.

 

WiredTree Managed Web Hosting

United Internet Acquires Polish Webhoster Home.pl. The Consolidation Continues

Fri, 10th July 2015, 15:48

United Internet has announced an agreement with the owners of Polish webhoster home.pl for the acquisition of all shares by United Internet's subsidiary 1&1. Home.pl is expected to continue operating as an independent company under the leadership of its current management team

Together with the United Internet brand 1&1, which has already been operating in Poland since 2010, United Internet is hoping to increase market share in the Polish market and strengthen the company's leading position in Europe. Home.pl currently employs 240 people and has over 300,000 customers with expected annual sales of around 25 million euros in 2015.

As seen with prior acquisitions by United Internet, maintaining a separate brand and management team appears to be the favored modus operandi. Besides its flagship brand 1&1, United Internet's other brands include 1&1 Uk, 1&1 USA, United-Domains, Fasthosts, InterNetX, Sedo and affilinet – GMX, Arsys and WEB.DE.

 

Not enough.. expect more

United Internet says that since the European webhosting/cloud computing market has largely been carved up, it plans to focus more on acquisitions in future, in addition to organic growth. Against this backdrop, United Internet plans to examine the possibility of an IPO for its "Business Applications" segment in the coming months, for which it expects sales of around 600 million euros in fiscal 2015. An IPO may be launched in around two years.

 

About 1&1

From convenient domain packages and feature-rich web hosting plans to virtual private servers and powerful dedicated servers, 1&1 offers a complete range of web services for every need, skill level, and budget. With newer products like MyWebsite, small- and medium-sized businesses can design and execute a professional website without any experience in web development. All 1&1 products have been designed to provide the ideal combination of features and affordability, with no pricing gimmicks or hidden costs. You simply won’t find a better value for your money!

 

About home.pl

home.pl was founded in 1997 and is the largest provider of Internet services to small and medium-sized enterprises in Central and Eastern Europe. The company specializes in hosting websites, email accounts, systems and business application sharing over the Internet. home.pl has won many prestigious awards and honors.

D9 Hosting

Media Temple launches New Cloud Hosting Solution: Amazon Web Services (AWS)

Wed, 8th July 2015, 18:41

Media Temple (MT) has announced the launch of its new managed cloud hosting solution for customers utilizing Amazon Web Services (AWS). An unlikely coupling maybe… Media Temple suggests their mission has always been to help customers focus on running their business – rather than managing their servers.

“Backed by 24/7 white glove customer support, our new managed cloud hosting services take care of repeatable SysOps-like services for our customers. That way, they can cost-effectively leverage the flexibility and scalability of AWS without having to source these services (internally or externally) and spend more time on scaling their business.

The services provided by our team of certified cloud engineers to creative agencies, web developers, content providers, SaaS and/or enterprise businesses range from architecting a brand new autoscaling environment on AWS and migrating websites and apps to AWS, to managing an existing environment already on AWS”.

After launching a pilot program and conducting extensive market research, Media Temple decided partnering with AWS rather than develop its own cloud-based managed hosting service was the logical direction .

Brendan Fortune, Media Temple’s Product Director, Cloud Solutions:

We decided to put our efforts into building and managing the solutions that would deliver the most value to customers who need auto-scaling for high-traffic web apps and sites – rather than focusing exclusively on the hosting building blocks (which AWS has been providing since its launch in 2006).

Customers were interested in high availability, pay-as-you-go billing, and treating infrastructure as code (DevOps), but they also lacked the cloud architecture expertise to fully unleash the power of the AWS Cloud. After working with each of them to turn AWS’ building blocks into the hosting solution they really needed, it was a no-brainer for us to focus on providing premium managed cloud hosting services and step in as our customers’ Cloud Architects and SysAdmins.

Media Temple has bundled together four plans with gradually enhanced features. The Essential plan starting at $199 per month, Advanced ($399), Premium ($799), and the Executive plan which comes with 15 minute phone responses and a $1599 price tag (yes that is per month).

Okay these plans do come with more than just phone support… a whole lot more. But the prices are exclusive of AWS costs. Due to Amazon’s pay-as-you-go business model and the custom nature of most cloud projects, Media Temple felt it did not make sense to bundle costs together.

So just who is the ideal customers for Media Temple’s new managed cloud service? The company says that while there is wide range of uses for the cloud, in general, and managed services on top, customers interested in embracing a highly available, pay-as-you-go infrastructure for large-scale projects, such as an international advertising campaign, will see the most benefit. Media Temple says it also had a lot of success working with tech-savvy customers interested in improving their DevOps so that deploying code and infrastructure becomes a job of minutes instead of hours.

If you’re still unsure, Media Temple cloud engineers can help businesses identify the services you need (for free) and determine whether or not this service is a good fit for you needs.

 

Media Temple Web Hosting

Drastic action or market ploy. "GoDaddy bails out Greek customers”

Wed, 8th July 2015, 14:15

At least one news outlet (and a host of news scrapers) are trumpeting “Web hosting company takes drastic action, bails out Greek customers”. The article then reports that GoDaddy has started manually renewing its Greek customers free of charge.

While there doesn’t appear to be any blog posts or press releases from GoDaddy confirming this story, the idea itself would be in keeping with GoDaddy’s past modus operandi of marketing genius… making lemonade out of controversies or even thin air.

Under CEO Blake Irving’s direction, GoDaddy has distanced itself from the conversations fueled by tacky adverts, fast cars, and safaris, focusing instead on marketing itself as a necessity for small and medium sized businesses. Except, this generally makes for boring conversations around water cooler.

With media focus spotlighting the Greece Circus and the increasingly difficult plight faced by Greek SMB and micro-enterprises struggling to continue operations in an environment populated by banker with short arms and deep pockets, ensuring customers remain customers during the upheaval is good business sense. Stimulating buzz, corporate goodwill, and generosity towards your target SMB market is an added bonus.

Still goodwill does have limits. Only subscriptions with auto-renewal will be extended to ensure those Greek customers remain online and continue getting customers through their virtual storefronts.

Given the outlook in Greece, the next headline may well read “ “Web hosting company now accepts alternative currency from Greek customers”

 

$1*/ mo WordPress hosting! Get going with GoDaddy!

Aussie hoster Digital Pacific acquires Crucial

Mon, 6th July 2015, 12:27

Aussie hoster Digital Pacific has announced its acquisition of Australian based webhoster Crucial. Digital Pacific which is based in Sydney has penned an agreement that will see the two companies merge but continue trading separately under the Digital Pacific and Crucial brands.

“The acquisition brings together two customer-focused, high performance hosting companies, generating significant benefits for the customers of both businesses.” (editor’s note: because we all know monopolies are good for the consumer)

Digital Pacific Founder and CEO, Andrew Koloadin, said the announcement is great news for the Australian hosting market.

Our team is very excited for the two businesses to come together. Our stories are quite similar, both starting in small Bondi apartments over 12 years ago growing to the established brands we are today. This has fostered very similar, customer-focused cultures at both organisations.

Both businesses entered the Australian market at similar times, starting with a few servers in their bedrooms. Now the two businesses combined with 70 employees have many years of experience and strong leadership teams firmly establishing themselves as leading service providers in the Australian hosting market. The two businesses, under the Digital Pacific leadership plan to continue to grow within the Australian hosting market.

CEO of Crucial, David Murray, said he is looking forward to joining the Digital Pacific team.

Digital Pacific is one of the oldest and most respected hosting companies in Australia. The standard its team sets for the community is exceptional, and the Crucial team has a similar culture and ethos. I am looking forward to our teams combining. It will present a great opportunity for our customers with additional resources, fantastic support and high performance infrastructure.

Earlier this year Crucial was taking its own bite out of the competition by acquiring Sydney domain hosting and registration firm AVS Networks. Digital Pacific's Andrew Koloadin says there are no planned changes to operations and business will continue to operate without disruption to all Crucial and Digital Pacific customers.

 

About Digital Pacific

Digital Pacific is an Australian owned provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. One of the only hosting companies in Australia that provides true 24/7 Australian based support, their business model is focused on reliability and trust, which they believe is attributed to their success over the past decade. Digital Pacific continues to grow towards being the market leader in Australia.

 

About Crucial

Crucial is one of Australia’s leading web hosting and domain companies. With a proven track record over 12 years of experience, Crucial has helped Australian small businesses succeed online through innovative hosting products and exceptional customer support. Crucial is led by an ambitious team, who continually strive towards setting new benchmarks in service excellence and quality within the hosting industry. This excellence has been recognized with multiple awards, including CRN Fast 50, Anthill Smart 50, BRW Fast 100 and Deloitte Technology Fast 50.

 

Crucial Web Hosting

NetHosting seeking 'king of the budget hosts' mantle

Wed, 1st July 2015, 13:00

Utah based NetHosting is undoubtedly looking to augment their share of the budget priced shared hosting market by announcing new monthly rates for shared hosting along with a no renewal price hike policy. Many hosting providers offer low introductory price then increase the monthly rate upon renewal. NetHosting is raising the ante saying "customers will enjoy their low price for a minimum of 6 years".

Adam Sorenson, Online Marketing Manager at NetHosting says

Our customers stay with us because they love the quality of our service. We’re saying thanks for more than ten years of loyalty and for growing their websites with us.

The new monthly rate for shared hosting services with NetHosting, including all features, has been reduced to $3.95 per month. Over a 6 year term, NetHosting’s low price guarantee can save you nearly $300 over well-known competitors. (editor’s note: can we all say BlueHost.. how about HostGator… or any number of mega host Endurance's other brands)

NetHosting also offers other great features with shared hosting including 100% guaranteed uptime, free instant setup, 24/7 support, and more.

Not unlike the ridiculously low monthly pricing offered by its EIG competitors, NetHosting does require upfront payment for a longer fixed term to take advantage of the reduced rate for shared hosting currently featured on NetHosting’s recently redesigned homepage. The $3.95 per month rate requires a three year contract, setting a person back $142.20. One and two annual contracts are available… 1 year is $71.40, 2 is $118.20.

As mentioned prior, what differentiates NetHosting policy from many others is that pricing is locked for six years rather than "renewing at the regular monthly rate”. Whether new low monthly price, no renewal price hikes, and all the features needed to get a website online are enough to make NetHosting the leader in affordable web hosting is open to subjective opinion (HostJury give you the ability to recommend and review your web hosting provider to other users and to share your real hosting reviews). Whether EIG is willing to roll over and play dead is a whole nother story.

 

About

NetHosting is a web hosting industry leader headquartered in Orem, Utah. For nearly twenty years, NetHosting has offered customers the best hosting services available housed within a state-of-the-art PCI certified data center. Products include Shared, VPS, Windows, and Dedicated Hosting with 100% uptime and now no renewal price hikes.

NetHosting Horizontal Dedicated Hosting

WiredTree Profile: Superior Managed Hosting

Fri, 26th June 2015, 12:46

WiredTree Managed Dedicated Servers

"WiredTree emerged in June 2006 to change the game for hosting services. The goal was to provide clients with a superior managed hosting environment through unmatched customer service, innovative network design, a unique suite of services, and the most advanced server hardware. To realize this goal, we created a solid support structure to better respond to client issues. With years of experience in the industry, we knew what worked and what didn’t, and we used that knowledge to enhance and streamline the support experience.

The final result is the industry’s most reliable, advanced and secure complete managed hosting solutions."

Founded: June 2006, Privately Held
Domain Registered: June 2006
Company Size: 11-50 employees (courtesy of LinkedIn)
Headquarters: 53 W Jackson Blvd Ste 1734 Chicago, IL 60604, USA

 

A random quote from the web…
“Unlike most providers, WiredTree offers fully managed servers. That means the people who build your server are the people who take care of it. We manage your hardware, your software, your network and your security. If you don’t know what you need, call us. We’ll talk to you any time, day or night.”

Fun Fact:
“Our uptime is 99.992% over the last 6.5 years, checked by Hyperspin on 1 minute intervals.”

 

Acquisitions & Brands

WiredTree

 

Specialties

WiredTree hosting solutions are best suited for Drupal, Joomla, WordPress, and all other Content Management Systems (CMS). Further, they also work well with forum software such as Invision, MyBB, phpBB, vBulletin, and e-commerce shopping cart solutions like AbanteCart, CS-Cart, Magento, and PrestaShop.

 

Hosting Solutions (Web Hosting Plans)

Managed VPS Hosting

(Various plans including A La Carte Option. Starts at $49/month)

There’s plenty of server to go around. Virtual Private Servers (VPS) give you the flexibility and power of a dedicated server at a fraction of the price. You get incredible CPU power and oodles of memory and disk space. All Fully Managed by WiredTree in Chicago.

Standard Plan Features

SuperMicro Servers built by WiredTree - Intel Dual Xeon CPUs - CentOS Linux 6 x64 OS - 2 Dedicated IPs - SSD-Powered Storage Standard - Idera (R1Soft) Backups - ServerShield - Server Hardening - 100% Node & Network Uptime SLAs - Noction Route-Optimized Tier-1 Bandwidth - cPanel / WHM Included - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Full Root and WHM Reseller Access - Unlimited Domains and Accounts - Proactive Security Updates - Grove Client Portal Metrics - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free migrations

 

Managed Hybrid Servers

(Various plans including A La Carte Option. Starts at $99/month)

So, what is a Hybrid Server? Think of it as a very large and powerful VPS account with guaranteed CPU cores, faster I/O performance, and higher memory and disk space allowances. They fit between our VPS and Dedicated Servers in terms of price, capacity, and performance.

Standard Plan Features:

SuperMicro Servers built by WiredTree - Dual Intel Xeon & AMD Opteron CPUs - Larger Disk I/O Capacity than VPS - Burstable CPU up to 24 Cores - Power of a Dedicated, Convenience of a VPS - CentOS Linux 6 x64 - 2 Dedicated IPs - Idera (R1Soft) Backups - ServerShield Server Hardening - 100% Node & NetworkUptime SLAs - cPanel / WHM Included - Full Root and WHM Reseller Access - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Proactive Security Updates - Grove Client Portal - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free Migrations

 

Managed Dedicated Servers

(Various plans starting at $150/month)

Dedicated servers are just that: servers that exist to serve you and only you. They live in the upper echelon of web hosting and are at your beck and call with the greatest speeds and specifications. You can install and run new software whenever you’d like. Dedicated servers are best for those who want the greatest amount of control.

Standard Plan Features
SuperMicro Servers built by WiredTree - Dual Intel Xeon & AMD Opteron CPUs - Larger Disk I/O Capacity than VPS - Burstable CPU up to 24 Cores - Power of a Dedicated, Convenience of a VPS - CentOS Linux 6 x64 - 2 Dedicated IPs - Idera (R1Soft) Backups - ServerShield Server Hardening - 100% Node & Network Uptime SLAs - cPanel / WHM Included - Full Root and WHM Reseller Access - 24x7 Phone and Help Desk Support - 24x7 Proactive Service Monitoring - Proactive Security Updates - Grove Client Portal - Softaculous, RVSkin, WHMCS Available - LiteSpeed Web Server Available - Scale on Demand, no downtime or IP changes - Free Migrations

A Couple More Details...

WiredTree provides A La Carte options with each plan for customization. Contact them for additional details. Pricing was accurate on the day we copied it from the WiredTree website. We’ve included plan pricing as a point of reference only and like everything in life is subject to change without notice. More detailed information about features included in WiredTree web hosting packages is available on their web hosting plan pages.

 

Unlimited and Limits in the Terms of Service (ToS)

(editor’s note: unless a web host uses the term “unmetered” then there is likely a limit somewhere. Also worth noting in this day and age of legal fluff is that WiredTree made an effort to clearly articulate terms in a language not written by legal beagle types.. English!)

WiredTree has preset limits and are defined in each plan. Bandwidth usage is measured on a monthly basis coinciding with Client’s billing cycle. Both incoming and outgoing traffic are counted.

Other terms and stipulations outlined in the ToS appear to be standard generic common sense stuff which, at least at the time of writing, wouldn’t/shouldn’t shock the average individual. And yes, you should read the ToS in its entirety prior to purchasing any service.

 

Service Level Agreement (SLA)

WiredTree guarantees network availability for our public Internet network to be 100%. In the event that our network does not experience 100% network uptime in a given month, WiredTree will refund 5% of the customer’s monthly service fees for those servers affected, for each 30 minutes of network downtime experienced up to 100% of the monthly service fees for those servers affected.

Hardware Replacement: WiredTree guarantees to replace any failed server hardware components provided by WiredTree at no cost to the client within one hour of problem identification. In the event that it takes WiredTree longer than one hour to replace any failed hardware component after problem identification, WiredTree will refund the customer 5% of the monthly service fees for each 60 minutes of downtime up to 100% of client’s monthly service fees for the affected server.

VPS and Hybrid Uptime SLA: WiredTree goal is to maintain 100% uptime on all of our VPS and Hybrid hardware nodes. In the event that a VPS or Hybrid hardware node does not experience 100% uptime in a given month, you are eligible for a prorated credit equal to ten times (10x) the amount of time that the VPS or Hybrid node was down for.

All SLA claims must be filed by opening a helpdesk ticket through our client portal within 7 days of the incident. All SLA credits will be issued as service credits against future invoices. Network downtime is measured from the time the network is 100% unreachable until connectivity has been restored.

(editor’s note: Some other common sense conditions may apply but common sense isn’t always equally distributed amongst the masses. Check with WiredTree for additional terms and conditions)

 

Acceptable Use Policy (AuP)

Everyone should read that fine print for themselves but it would appear on a glance that WiredTree AuP is generic in nature and pretty much constitutes the same jargon found in other AuP. Nothing shocking but like others is subject to change with little or no notice.

As stated prior, it is quite apparent that WiredTree made an effort to clearly articulate terms in a manner people can both appreciate and understand.

 

Additional Information & Features

Domain Whois: Privacy is NOT enabled on the domain whois. Contact information is readily available in the whois and on the contact page.

Control Panel: cPanel. WiredTree also uses Grove Client Portal which allows clients to review performance metrics like memory usage and CPU, monitor server health, access the knowledgebase and support system, perform instant reboots, and monitor bandwidth usage. Further, users can also gain network control and crack down on spammers.

Script Installer: Softaculous Auto-Installer

Website Design Service: WiredTree focuses on web hosting and leaves the website creation biz to the design firms.

Version of PHP: WiredTree virtualized servers come with PHP 5.5 by default. They can easily install PHP 5.3, PHP 5.4, and PHP 5.6 if customers require a different version of PHP for their applications. They can also install multiple versions of PHP, if a customer needs to run specific versions of PHP for a particular account.

Site Migration: “Need help moving from your old provider? We’ve got your back. We provide complimentary migrations for new server orders from the following control panels: cPanel, Plesk on Linux, DirectAdmin, and Ensim/Parallels Pro. If your control panel is not on the list, or you aren’t sure what your current hosting uses, call us. We may still be able to migrate your site for free. We are always available for free advice and can also offer custom migrations from nearly all other types of hosting and CMS systems”.

Automatic Backups: WiredTree private internal network allows access to services such as R1Soft/Idera CDP Backups.

WiredTree nightly backups of VPS accounts are only as a courtesy service. WiredTree is not responsible for the completeness, integrity, or freshness of your VPS backup. WiredTree recommends you have your own VPS backup system in place.

Customer Support: All WiredTree servers are Fully Managed meaning they provide full support and management for your server both physically and for all of the software that comes installed on it. Specifically, they manage and continuously update the OS, cPanel/WHM Control Panel, and all of your services like HTTP and email to ensure your server is secure and well performing.

“Our support goes beyond simply keeping your server updated though, we support all aspects of your server. Not sure how to install an SSL certificate? We’ll do it for you. Problem with nameservers on a domain or some other DNS issue? We’ll get it fixed. We do all of this and much, much more. WiredTree takes care of your server so you can take care of your website.”

Security Front. ProActive or Oblivious: ServerShield package is a comprehensive set of services and tools designed to enhance the security, performance and reliability of your server. It includes an advanced firewall, e-mail anti-virus and anti-spam systems, database optimization, and more. All included free of charge with every plan!

Eco-Conscious Green Meter: Okay so no grandstanding, tooting the greenhorn, blowing the windmill, tree hugging (beyond the tree in their company name)... at least not on the first couple pages of Google using the ‘green’ keyword!

Payment Options: WiredTree accepts traditional forms of payments. Users of alternative currency will need to contact the sales desk!

Account Cancellation: Client must submit service cancellations by opening a ticket through our client portal at least 7 days but not more than 30 days before the end of the service’s billing cycle. Cancellation requests are not accepted through phone, email, fax, or any other method besides through opening a ticket through our client portal. (editor’s note.. WiredTree takes all the fun out of social engineering!)

Guarantee: WiredTree guarantees is clearly articulated. See the aforementioned Service Level Agreement (SLA) section for more information but basically, availability of network to be 100%.

User Resources: The WiredTree blog has well written articles across a range of topics. Also have a Knowledge Base accessible within Grove

Loyalty Plan: Try to reward customers (those loyal and those brand new) by providing free Level Ups occasionally. A Level Up is an increase in RAM, disk space, and/or other resources provided to clients at no additional charge.
Also offer discounts for pre-paying on a quarterly, semi-annual, or annual basis.

Community Outreach: WiredTree have co-sponsored all WordCamps in North America for the last two years and have been involved in other open source efforts as well. “It's been a success for us so we're going to continue doing it and look for other ways to support the open source community”. WiredTree is also a member of the I2Coalition.

On FaceBook: facebook.com/WiredTree

On Twitter: @WiredTree

WiredTree web hosting reviews: http://www.hostjury.com/reviews/WiredTree

 

The Disclaimer:

The proceeding information is intended solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use. The information is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice or services. As such, it should not be used as a substitute for consultation.

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources, HostJury is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgement of the reader.

And as always, HostJury makes no recommendation or endorsement of any providers. You are encouraged to practice due diligence.. and at some point leave a review of the services provided.

WiredTree Managed Web Hosting

Host Europe drops Voat for being politically incorrect?

Mon, 22nd June 2015, 21:10

A couple of weeks ago Reddit announced that it was closing down a number of subreddits with harassing subject matter. This, along with another recent decision to ban content that included images or videos of non-consensual sex prompted some users to jump ship and switch to a Reddit clone site Voat.co.

Just as Voat saw its membership swell, it was hit with a sustained DDoS attack. Adding insult to injury, the self proclaimed purveyors of a “censorship-free community” then got booted by their webhost.

Voat Chief Technology Officer Atko wrote in a post (incidentally that’s now showing an error page) stating:

“Our hosting provider, hosteurope.de, has terminated all our contracts and shut down all our servers without issuing a warning or trying to talk to us.... “ Hosteurope said that “we have received significant information that the content on your server includes political incorrect parts that are unacceptable for us”. The company also went on to say that Voat’s contract was being terminated “due to the fact that we cannot keep bond of trust to you as our customer”.

Atko explained that mere hours before being cut off by the host provider, the site had managed to migrate to a cloud platform.

 

Now its Host Europe’s turn. The Public statement

Without actually naming the client, (editor’s note: it may be totally unrelated to the subject matter at hand.. yeah right!) Host Europe has issued the following statement:

Host Europe will generally not publicize details to existing or previous contractual relations. The current coverage, inquiries and contradicting information however make us want to comment on some issues and clarify matters.

Host Europe has recently ceased hosting of a public forum. The reasons for this were specific contents which made it impossible for us to continue hosting of this content. The actual reason for this was not, as sometimes mentioned in this regard, „political incorrectness“. Political statements of all sorts are allowed on servers of Host Europe. Host Europe as a hoster values the public opinion and diversity of beliefs. This however comes to an end where the contents or publications violate laws or are morally unacceptable. As a German hoster, Host Europe is bound to these laws, which make Host Europe liable for any contents hosted on our servers as if were our own as soon as we receive knowledge of them.

The site in questions was publicizing incitement of people, as well as abusive, insulting and youth-endangering content. They were clearly against the law and did not allow Host Europe to continue hosting such content to the public. Host Europe will also pass on information to the relevant authorities if it deems this necessary or appropriate.

We want to emphasize the fact that the suspension of our services is only the last step in a process. Host Europe does and always will try to find a solution together with our customers. However for this mutual trust from both sides is a main requirement. As this was not existent in the current case, we had to take these steps.

Host Europe wants to make clear that we will not tolerate any form of illegal right-wing extremist content and we explicitly distance ourselves from this.

Kind regards,
Host Europe team

Regardless the reasoning, controversial subject matter does have a tendency to invoke strong feelings on many levels including reactions sometimes expressed with a DDoS attack. In the end, Voat gained users, some notoriety, and what it describes as a more scalable platform, Host Europe has lost a potential troublesome client, and Reddit some harassing subject matter.

All’s well that ends well!

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