Host Color has added osTicket support

• Mon, 12^th May 2008, 12:37
• Permalink

Host Color has added osTicket, an open source ticket support system to hosting plans. 

Many web entrepreneurs and website owners, who have established successful online businesses often ask how to expand to the next level, improve their services and have better communication with their customers and partners. Host Color offers them osTicket, an organized solution which will help them handle customer requests and manage their priority.

osTicket is easy-to-use support ticket system that integrates inquires made via mail or a web-based form into simple multi-user web interface. The software archives customer requests and responses, so you can organize them and provide your customers with quick and accurate help. osTicket is a professional website tool that allows you trouble free migration from your current support system if you need more advanced solution.

Host Color knows that customer support is the most essential part of any successful online business. You can attract a lot of customers but if you have lax support you can't keep them long. It is crucial to have a reliable Help Desk and provide customers with prompt responses. osTicket is the right solution for that.

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