Just transfered to SiteGround today. I've been thru a few other Hosts, the last a Big Daddy... enough disappointments on obscure un-advertised stuff.. eg UNLIMITED 'this' but not 'that'.. So I've been moving every year or so. SiteGround has been A #1. No surprises. Pure, good ol'fashion respectful and knowledgeable service. Big Cheers!

After evaluating SiteGround as a possible expansion place for client WordPress sites, I found my experience not to be as glowing as many reviews might lead one to believe. And, I am a bit curious why it is so highly rated on HostJury.com. I signed up for SiteGround's Shared IP Plus service and immediately learned that all customer and technical support is in Bulgaria, a former Soviet state. The relevance of my mentioning that is that I consult in such countries. While many of the people are lovely and wonderful to work with, too many others were raised in the dark, inhospitable, and rigid former Soviet culture. Bulgaria, particularly, has been slow to embrace the Western manners that they need to be nice to win friends. SiteGround's technical support clearly is populated by those rigid people raised in that Soviet holdover environment. They are not nice. As for SiteGround's hosting performance, I found it less than average, possibly a sign of too many accounts per server. Most striking was a sharp increase in spam, a clue of a crowded server possibly also used to host porn. When I asked SiteGround to cancel my trial of their service, they pulled the plug instantly, leaving one site offline for a while. They are not so quick at refunds. I'm still waiting for a refund. As a veteran in this business, I can assure you that there are much nicer places to buy web hosting.

I've been hosting with Siteground for over five years now. I stay with Siteground for numerous reasons. One of those is the support. The support guys who've been there for years are so excellent. I tend to try to figure things out on my own, such as dns issues, but when I really need them, they come through with flying colors and they're quick to open tickets and respond. I've enjoyed an outstanding experience with Siteground from 99.9% up time to helping me know right away if a Joomla site has been infected with malware. I'm a very happy customer and recommend Siteground for those Do-It-Yourselfers who just need to know the environment is secure and that support is available with quick response, when needed!

I've been with Siteground since 2006. Service is great. They always respond very quickly when there's a problem. You're always going to have some problems with hosting...so the question is always: how responsive is your hosting company? Siteground almost always responds within minutes...I'm not kidding. I recommend them all the time and host dozens of sites with them.

inodes issue caused by an application resolved immediately, excellent service as always :)

Great hosting service. Great support in minutes. Tank you

The on-line support is out of this world. There has not been a problem that was not solved, no matter how long it took.

Androklis Giatsoglou

I have been using Site Ground for almost 7 years, for both my own site and many client sites.

The most notable element of Site Ground is their service - speedy, fixes the problem, patient, thorough.

The only thing that would make this a better experience for me is to be able to pay in my own currency...but that is a small price to pay.

I'm a UK-based web developer and started by using UK ISPs. A couple of years ago, someone put me on to SiteGround and I tried them out. They offer good value and good service, compared to the British ISPs.

I've had some difficulties - mostly over understanding the differences in American and British "English" but they have always persevered and got things sorted eventually. They always reply to tickets very quickly - something that I've learned not to take for granted elsewhere!

I've given up expecting perfection from anyone but this ISP is definitely above average and I would thoroughly recommend them.

New to siteground. Just reached out to tech support via chat. Wait time less than 30 seconds. Great, knowledgeable rep - addressed three different questions that I had. Great job. Couldn't be more pleased.

The support of Siteground is astounding. Any other provider takes hours/days to respond, I have never even have to wait an hour with Siteground. The support staff loves to interact with people and shows that always. I'm a fan for years now!

State-of-the-art hosting services. Support is amazing, kind, straight, and, over all, is HUMAN-oriented. I declare mysefl a huge fan.

Great Support!!!!! Kind, professional and QUICK!!!!! Thank you guys :-)

Extremely happy with this host overall. Dropped ratings a bit due to some difficulty getting an expired cert on *their* server renewed. It finally was resolved but it took too long to get them to realize the problem was not my cert but theirs and then it took hours for the renewal.

Other than that I'm very happy. In particular, this host allows me to have a catch-all email address. This is a firm requirement for me but fewer and fewer hosts provide it.

The reliability was fine and the price was good, but I had to move because of horrifically bad support. I had a problem where, for whatever reason, the search bots were just killing my site. Not SiteGround's fault. But they sent me a really confusing series of emails about what they thought the problem was, and their main answer was to upgrade the account. I was skeptical that a site with my traffic levels really needed semi-dedicated hosting, but I went ahead and upped my account.

A few months later, the same thing happened. Once again, I got contacted by the help desk with a confusing email. They said that there was a script loop on my site, but when I pressed them for details, it was clear that they were giving me a stock answer and hadn't really looked to see what the problem was. They wanted me to upgrade my account again. After a few go-rounds, we came to the conclusion that it was probably the search bots again. I lowered the Google crawl rate. They said they would let me know if I needed to lower it further.

A week later, they shut down my site for "abuse." Once again they told me that I had a script loop and once again they asked me to upgrade my account. I flipped my lid. After a day of back-and-forth, during which time they became increasingly unresponsive, they first said they would restore my account, then couldn't figure out how to restore it, then said they wouldn't restore it. And, of course, there is no phone number to call. If you file a ticket and they don't respond, you have no recourse.

Don't go with these guys. They're bad news.