Bounceweb
Host Information
Bounceweb Web Hosting was formed in May of 1999 when the Internet was still small and relatively new. We wanted to offer people web hosting without hassle. Bounceweb was first established in 1999 as a free web hosting provider. The drawback with free hosting is the many limitations, including a lack of features. After careful research and planning, Bounceweb launched a full-fledged web hosting service at amazingly low prices that everyone can afford and benefit from. With a balance of high performance, great service, and low prices, choosing a web hosting provider has never been easier!
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Average Ratings for Bounceweb
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Web Hosting Reviews for Bounceweb
| Phil Rauso / Debra Morelli | 9 Jul 08 |
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On January 28, 2008 I purchased a “BRONZE RESELLER” server from BOUNCEWEB.COM which cost me a total of $254.40 and was billed through 2CO.com. This server was paid for in full for 1 year and they promise a “100% uptime guarantee for our network” as stated on their website. From the time I purchased the 1 year server until this very day I have only had 4 months and 2 weeks of uptime on my server… that’s 3 months of down-time. My account web name is www.ClickArizona.com and it is still offline as of today. After informing BOUNCEWEB.COM that I can not run business on servers that always down, I would not be renewing with them when my server expires in January of 2009 and to please not bill my credit card with “auto-renew” when my contract was up. After informing them of this on June 1, 2008 they completely shut down my server with all my business websites while I still had 7 months remaining on my pre-paid contract. I asked them to please honor their contract and put my server back on-line or refund the remaining 7 months I have left on the server. They said the only way they would put my server back online is if I gave my credit info to renew again in January 2009 otherwise they will keep my server off-line. I have tried contacting them using the email address they provide on their website (service@bounceweb.com) but it keeps getting returned as an “invalid” email address. I tried calling their customer service numerous times at the number posted on their website (1-713-893-3882) but all I get is an answering machine and no one ever returns my calls. I even contacted the BBB and they said they were not even able to reach the business to speak with anyone… they also have strikes against them with the BBB for doing this to other businesses. This purchase was made on the internet through their website (BOUNCEWEB.COM). Their website says they are no longer taking any new orders and it is IMPOSSIBLE to speak with or communicate with anyone involved with this supposed company. I have attached all information to support what I have said including copies from their website and the original contract printout. I am demanding a complete reverse of $254.40 charge dated 2/1/2008 for breach of contract, fraud and failing to provide services promised. 
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