Well Wirral Talk moved to E UK Host for a short period a few weeks ago and OMG what a nightmare it was. The hosting in general was ok but there security is terrible and any slight attacks to websites there servers cannot stand and at one point there server was down for two days without even stating that it was down on there status page.

The staff at this company are polite but OMG they do not listen at all, even if you go to management they still don't listen.

At one point when there server was down i asked what the problem was because nothing was showing on there status page and i received a reply saying take a look at our status page the server is down, so i said no the status page says resolved and again they said check the status page its just like talking to a robot.

I even had my own IP blocked many of times due to my computer email client searching for emails every 15 minutes this was looked into by management and even though they said it had been fixed it hadn't.

I then requested a refund and cancellation of my account under the 30 day money back guarantee and after monitoring the ticket i opened i found someone changed the department from "billing" to "feedback" and i replied to myself a few times stating that i will take this to a small claims court and they will then have to pay costs. Which funnily enough i received a reply from a female stating to be the owner saying "please confirm you want to to cancel" and she said the feedback department is not monitored 24/7 7 days a week which i had to repeat yet again "no this was changed by a member of your team".

AGAIN I GOT BLANKED...

So i mentioned the small claims court again to be asked yet again "please confirm you want to cancel" OMG twice now i have told them i want to cancel and receive a refund and she had also said "as i have previously told you our feedback isn't monitored"

As you can see round and round in circles confirming and saying the same thing all because not one of there staff listen.

So now i have confirmed twice now and still not received a refund.

So this continues...

Can i also add that staff tell you to go to a certain review site and mention there name and leave a good review they also say i look forward to reading your review later its like there pushing you into it.

I have been running online communities for newly 6 years, and have been using eUKhost the whole time. They have never once let me down and have always be there to help if I needed it. You could not ask for more which is why I will never use anyone else. eUKhost have a customer for life.

I am very happy with Eukhost that has provided me with tons of features, nice live support and great service. They have very reasonable price and provide users with some very helpful facilities. Network uptime is great and my web site is always online.

They answer questions and concerns quickly, work until an answer is found, and are pleasant to work with.

I would definitely recommend them.

This is without a doubt the worst hosting company I have ever used. The customer service is a joke often cutting you off with very poor VOIP and fail to return calls.

The billing department sign emails in names that when asked for do not exist. The techincal department has no idea what there doing and cannot even work out a bad http header request and they also use non standard ssl secure ports . mail servers are slow and they failed to refund my money as agreed at this point. Steer well clear of and do use this is a totally inept company.

Really great host - has had very minimal downtime, (but downtime nonetheless). However, very cheap UK hosting..

The main thing is support. Even though i'm on their smallest package, they're really friendly and fast to help me with anything. Even problems setting up wordpress etc.

After a copyright dispute, in which the site was disabled, they were fast and keen to have me enabled once again in no time..

Really, for peace of mind that won't break your wallet, go eUKhost! :)