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eUKHOST

eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Reading, Maidenhead and Milton Keynes.

We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing.

We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies.

Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.

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eUKHOST's overall review score

Hosting Reviews for eUKHOST

joe amato 28 Feb 17

They have always been top notch in all there departments, patient and professional in every way

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assaf 27 Feb 17

great help and service by Stuart Hancock

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Criss 27 Feb 17

A big thumb-up in Roman style to Adam at Billing Dept for accomodating my peculiar request of suspending/deleting an invoice until further confirmation.

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Stuart Marler 23 Feb 17

Recent support today by Kegan was superb.

Usually support is awful. Allen Gibson suspended my account and broke promises. and so feel 100% let down by this awful company. Customer service is the worst I have ever received.

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Tarsem Signh 21 Feb 17

Great technical team :)

Thanks to eukhost and Arnold

Tarsem Singh

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Abdul Majeed 19 Feb 17

Excellent Service, migrating to eUKHost has helped us a lot.

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Mehdi 18 Feb 17

More than 4 yeas is that I am using eukhost for my websites.and it shows how much I am glad from eukhost.com

Thanks to eukhost and Arnold

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Mark 16 Feb 17

Great service from Steven W

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Abdul Abdulqader 15 Feb 17

Many Thanks Kemp for your support

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luis 15 Feb 17

I'm very happy with the fast service when I need help

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teresa burton 15 Feb 17

Great service from Adam Smith thanks

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Fokion Tzourdas 14 Feb 17

I was served by Kemp M. He was very fast (revising an invoice) and helpful. Great service

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Allan Gordon 14 Feb 17

Excellect support from Rashid @ eUKHost as usual.

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Mike 11 Feb 17

The VPS servers we have with the team at eUKhost have been extremely reliable.

What sets them apart in my mind is the quality and speed of their support team. Even when I had trouble and my main guy was in a different time zone, Arnold K was great and managed to correct the issues before they became a real problem.

Keep it up and thanks.

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Michael O'Toole 10 Feb 17

had some trouble trying to transfer my domain in from another provider, used online help with Kemp M helping me out. He was really helpful and went out of his way to try to assist me probably the best service I've received anywhere unbelievably good, could tell he actually cares and wants to help.

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Paul Iswariah 7 Feb 17

Very useful sort out issues promptly and with great technical ability

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Richard Nolan 7 Feb 17

Always a pleasure to deal with and thanks for your help Shawn Davis

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Frank Carrington 6 Feb 17

My Host is one of the best ive ever dealt with, support is second to none, and Arnold K is one of the most helpful guys there,resolves any issues I have very efficiently and always very curtious.

would recommend *****

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Rajib Roy 5 Feb 17

I am using EUKHost from 2008 and so far i can't find any other company like as good as EUKHost. Five of referred client is also using EUKhost.

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hsobhy 4 Feb 17

I'm on eUKhost servers since 2011. I'm happy most of time, face few issues but happy cause there is always some one who watch and fix immediately. For today, Thanks also goes to "Adams" from billing Dep. for the flexibility and fast help :)

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Nadia Hanafi 1 Feb 17

Thank you again Rashid S for your very helpful assistance today. You have been patient and clear with your instructions! Many thanks.

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ishag 1 Feb 17

I am very satisfied with the hosting and after-sales services

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craig 31 Jan 17

Thanks Shawn Davis for his help with domain transfers, again top service!

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Jak Akdogan 30 Jan 17

I am very happy with Rashid S.'s help. So patience support me, and finally solved my problem. Thanks Rashid S.

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Armelle 29 Jan 17

Thanks to Kegans help my issues have been resolved. Great assistance, thanks!

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Bob Allinson 27 Jan 17

Thanks Kemp M for progressing shared hosting plan upgrade without any fuss and in very timely way.

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Julia Hart 27 Jan 17

My host is always incredibly quick to respond to help queries, and extremely helpful. Kemp M was very proficient just now.

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Nadia Hanafi 27 Jan 17

We have used Eukhost for at least 4 years now and are very pleased with the service. The support is excellent and all issues are dealt with very quickly. I would highly recommend Eukhost!

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Sharon 25 Jan 17

Been with Euk Host for about 7 years now and I will not go anywhere else. The live chat service was quick to answer questions and pass me over to two other departments to handle the query.

Brilliant service from Danny, Kemp and Reuben.

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Bob 24 Jan 17

Required help after uploading a binary file but just getting 404 at nearly midnight UK time. Spoke to Rashid on chat who got the issue sorted within a couple of minutes. Can't fault the support of the hosting company really.

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George Morris 24 Jan 17

The support from Jess at EUK host was excellent. I have dealt with jess a few times and she always sorts the problem. Thanks again:)

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Vic Thompson 24 Jan 17

Excellent and extremely prompt service. Easy to use the live chat. Quick service with no problems accessing or using.

The initial host Summer passed me over to Adam who helped me to start resolving the problem as far as he could. Both were excellent, and I am grateful to them for their assistance.

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B.zamani 23 Jan 17

We are happy with the services of Eukhost .

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www.indexhttp.com 22 Jan 17

More thank 4 years is that I am using eukhost server for my website hosting.

I don't know every thing and specially Linux

You can not imagine how many times I did need to support and eukhost support did help me in this way and resolve them fast and easy.

Thanks to Steven W and eukhost

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bijan 19 Jan 17

best hosting company in united kingdom high 5 Arnold thanks for the help and support excellent service highly recommended 24 hour support

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Thomas Lam 18 Jan 17

Excellent help from Kemp M. Very patient and helpful.

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Rupert 17 Jan 17

Excellent customer support. Quick response and sorted the issue in first attempt. 5 Start support.

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Chocamon 16 Jan 17

Adam was very nice and helpful.

I am very happy with the chat support.

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Emmanuel 16 Jan 17

Awesome support from Reuben G. Problems always solved in a twinkle of an eye. Kudos Guys. +2348038487703, liquid.com.ng

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Kamran Khan 16 Jan 17

Satisfactory

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Eric Smith 16 Jan 17

Excellent support today for Adam Smith in Admin at EUKHost and the Tech Team. Fast responses to solve our problems. Great work & thank you.

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Mateusz Kurek 16 Jan 17

Lucy saved my life :)

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economou@freemail.gr 13 Jan 17

Top supoport as always. I've been 5-6 years with them and never had an issue that could not be resolved in minutes.

Thank you Kegan for handling my billing requests. Billing support is on the same high level as Tech.

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Geoff Brooke-Taylor 11 Jan 17

After a little difficulty getting through to Support, I received prompt and effective help, which resolved the problems. I don't know what/who caused the problems, but Support resolved them quickly and clearly.

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Martin 10 Jan 17

Massive help from Adam in billing following site deletion for missing an invoice payment. Friendly and very helpful. Problem sorted in s few minutes. Thanks Adam

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thomas knoll 9 Jan 17

Steven W helped me with everything i needed to get the website up and running. He is super capable!

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Barry White 5 Jan 17

I have always found Tech Support to be very helpful - and service today from Steven W was no exception. He gave me a no nonsense service and helped me tremendously - particularly helpful as I am struggling with flu

I have no hesitation in recommending Steven and Eukhost as a whole

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chelsea 4 Jan 17

Thank you Steven W for all your help, it's very much appreciated! :)

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russell johnson 3 Jan 17

Steven W helped me trmendously. Thanks Steven

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Peter 3 Jan 17

Malvin from tech support on livechat sorted out email forwarding issue quickly

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Parag Tipnis 31 Dec 16

eUKHost support team has always helped us out promptly in caqse of technical or commercial queries. I have sought help from Andrew quite a lot of time and recently from Gloria from billing team and both have been excellent in answering my questions. The best part is whatever the issue, it always gets closed and you never close the chat with something hanging. I would recommend eUKHost for affordable and reliable hosting.

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Ziga Uhelj 28 Dec 16

VERY HAPPY with the service

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ming 22 Dec 16

hanford is a very helpful manager, thx u

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Lesley Close 21 Dec 16

Kegan A was very helpful when I had a billing problem. His attitude was courteous and polite, and he replied as quickly as possible. 10/10!

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Muhammad Amir 20 Dec 16

Nice Meeting with Gloria.

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John 19 Dec 16

Had some spam issues with a clients login being compromised, Robert M went the extra mile to assist me and idnt quit until the issue was resolved for me. Thanks again :)

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Eoin H 19 Dec 16

I have been hosting with EUKhost for a number of years, and their customer support is possibly the best I have ever received from a UK hosting provider. I recently had an issue and Adam had it sorted in under 60 seconds.. it's hard to find support faster than that!

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Katherine Armitage 15 Dec 16

Dexter is always extremely helpful every time I have had the occasion to speak with him to resolve a problem I've had. a very polite and patient man, thank you Dexter

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Jose 15 Dec 16

Great service from Shawn.

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Helen Evans 15 Dec 16

Dexter was the gentleman who answered my call today and i must say what a kind, helpful, polite,person i had another problem and i wanted to speak to him as he was very good and again he sorted out my problem wouuld recommend anyone to give him a call.:-)

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keith tooley 15 Dec 16

Dexter has been incredibly helpful today with some issues we have had transferring from one and one.

We got cut off at one point and he phoned back.

So far so good, if the service stays like this I will be very happy.

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Ed 15 Dec 16

Things do go wrong with Web hosting but when you find something that's not right you need it fixed by knowledgable people. That's where eUK score. Things get fixed fast with a good phone or chat service in country.

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Kevin Marks 15 Dec 16

I've been with EUK for just over 8 years now and the service is simply the best. I recently spoke with Adam who works in billing through the 24hr online chat where I was furnished with a fast professional solution to my problem. Great work by Adam and all staff at EUK Host.

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Claire 14 Dec 16

eukhost have the best customer support I've used in a long while, we've migrated all of our services to them due to it.

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Frederick Habbe 14 Dec 16

Chat support is quickly accessible which helps in the case of hosting problems but the advice given varies considerably due to different competence levels of support staff.

This often results in a number of different proposals to solve issues. In several cases in the past the advice given did, therefore, not solve my problems and resulted in unnecessary account suspensions.

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ammo devsi 14 Dec 16

Great support provided by euk and adam smith from billing department

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Dot Traffic Ltd 14 Dec 16

Working with Eukhost for over 12 years I can 100% say that their support team always doing the best in order to provide good service and solution to issues .

With same note I can confirm that we've had during 2016 several downtimes which lasted for 12 and sometimes 24+ hours on our dedicated server, which caused us some damages since it happened too many times during a relatively short period os 6-8 months.. after chasing these issues for several times with support the last time it happened few months ago, we finally found the solution and these downtimes stopped...

My point with this story is that there is a place for improvement since this downtime could have been resolved completely on the first time we contact support but unfortunately it took few more time to fall before the real solution implemented.

With all this being said, our company is generally happy with the level of service and servers at Eukhost and we regularly recommend others to use it.

Another prof is us being clients for many years !

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Don Dolby 13 Dec 16

Efficient chat, very helpful

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Jon 13 Dec 16

Great help today with the billing account from Adam on Live Chat

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Luke McGregor 13 Dec 16

Shawn from billing was very helpful and professional

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Mark 13 Dec 16

Shawn from Billing was a good help

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Araceli Ruiz de Garibay 12 Dec 16

Fantastic Service given by Adam. Thanks

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Christina Doyle 12 Dec 16

Thank you Shawn from billing, you were very quick to respond and very helpful with my problems.

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george morris 12 Dec 16

dexter my support at eukhost was fantastic. My emails went down and he sorted it right away. I have used support in the past but dexter was by far the best.

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Andrew Taylor 12 Dec 16

I had an issue setting up my domain, but Adam helped me sort it out in no time at all. The live chat offered by Eukhost is second to none, will certainly be using them in future to register domains!

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Jordan 12 Dec 16

Adam Smith, Did a great job in helping to fix bugs i've encoutered. Great guy, very helpful and polite. Keep up the good work!

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Alan Fox 12 Dec 16

no comment at this time But Shawn from billing was very helpful.

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Sree Chakra 11 Dec 16

I requested help. Adam Smith,eUKhost Ltd did it in no time. Pleasure to interact with him.

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Mohamed Hassan 11 Dec 16

I would like to say thank you to eUKhost staff. Special thanks to Mr. Adam Smith.

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David Sharp 10 Dec 16

Both Dexter and Kyle were stars. Both were very patient and resolve the problem for me. Fantastic service. Both are an asset to the business.

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Maria Darkadas 10 Dec 16

I'm very grateful to Dexter for his phone support this morning. Excellent work! Highly recommend him.

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AMAR JAVED 9 Dec 16

Excellent support very reliable and helpful

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Oxton Organics 8 Dec 16

Friendly and helpful.

Competitive pricing and features.

Always resolve any problems in a prompt timely way.

Good communication with support staff.

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Russell 8 Dec 16

Could ofbeen abit quicker but done very well

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Alan Williamson 8 Dec 16

Much lower downtime and fewer issues when compared to previous hosts.

Fast and effective support.

Most recent request handled in no time by Shawn Davis via chat and Dexter by phone.

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Adrian 8 Dec 16

Great support from the team (Shawn from Billing - last person I talked to) and great feedback in regards to any query or question I ever had. My issues were solved very quickly. One of the best hosting companies I had dealt with!

Definitely would recommend!

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steven wilson 8 Dec 16

Thanks to Adam for superb support!

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nasaem aljazira 7 Dec 16

You are very professional and easy to deal with. I would like to thank Mr. Adam Smith for his supporting.

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Said 7 Dec 16

Thanks to eUKhost for great online 7/24 support. Special thanks to Shawn from Billing for helping in payment issue.

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Barry Senior 7 Dec 16

Quick to respond.

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Joel Cohen 7 Dec 16

Polite, professional and courteous

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Val 7 Dec 16

Special thanks to Shawn Davis for the quick and effective support. The service I received today was outstanding. Keep up the good work.

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Mike Knott 7 Dec 16

Adam - excellent service registering and activation some new domains for me: a two-minute job!

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Carol Wightman 6 Dec 16

My website was not allowing me access. I spoke to Dexter who was able to resolve the problem. This took some time but Dexter kept me informed whilst I was on hold and was most apologetic for the time I had to wait.

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Gary Weaver 6 Dec 16

Very helpful support staff who always seem to endeavour to sort problems quickly

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Mark Davies 6 Dec 16

Adam Sith, top person, going above and beyond what was required, Excellent service once again from a great company and its people.

Thank you

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Andrei Rantsevich 6 Dec 16

Reliable and flexible hosting provider.

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Silvia Meredith 5 Dec 16

Hi, I've been helped by Adam today and he was very helpful and polite and he sorted my issue very quickly.Thanks you

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Nikki Bealing 4 Dec 16

I spoke to Adam at customer support today and he was very helpful and solved my problem quickly.

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Paul Seal 4 Dec 16

Great service end to end

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Asem 3 Dec 16

I just had a fantastic experience with this company to create a new account. I had some issues with my website but the technical support and sales agent (Adams Smith) did a great job in helping me out. Now, everything is set and I am super happy with the service I got. Thanks so much, Asem

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Steve Ward 2 Dec 16

Shawn of billing helped me resolve an accounting problem. Thanks Shawn - great service!

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Alan Greaves 2 Dec 16

Shawn Davis from Billing at eUKHost dealt quickly and efficiently with my billing and domain enquiries.

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moyez uddin 1 Dec 16

Highly recommended managed hosted service

Have been using EUKhost first time. They consistently go above and beyond particularly their excellent 'live chat'. Particular thanks to Arnold K who helped me today when I had issues accessing my site.

I would highly recommend them.

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Darryl Blake 1 Dec 16

I rarely have any issues and on the odd occasion I have, it is quickly resolved via live chat. I just had a billing query which Adam quickly answered for me.

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kurt 30 Nov 16

Dexter was very sympathetic and eager to assist in finding solutions to my issues.

Great job, well done Dexter !

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Max 30 Nov 16

Great service. fast and competent assistance.

I had contact with Adam, and I solved the problem in 5 minutes.

recommended hosting

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Mark Nuttall 30 Nov 16

Dexter was very good

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michael 29 Nov 16

overall rating the support team is perfect.

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atif 29 Nov 16

i've been using eukhost since 2010. I love the 24/7 support service and staff is always very helpful and go beyond extra mile to resolve the issue.I highly recommend eukhost for their great service. I would also like to thank Kemp from billing who is helping me mid night :)

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Balber 29 Nov 16

first class

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Don Dolby 29 Nov 16

Very helpful Live Chat with Adam.

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Simon Turner 28 Nov 16

Perry K helped me get my site Astrosyn back up and running, he was extremely helpful and patient and probably deserves a pay rise

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Chris Pettigrew 28 Nov 16

Perry K saved me. I did not expect him to be able to solve my issue. Perry offered fantastic support and really went above and beyond.

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Said 26 Nov 16

eUKhost is a perfect choice. They are available for help customers in all departments. Special thanks to Gloria from Billing for handling my financial issue.

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Mark Canning 25 Nov 16

Adam was very professional and sorted out my issue quickly. Great service.

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Ifthi Idris 24 Nov 16

Thank you Adam all for your friendly support service. Highly appreciated and happy to be part of eUKhost.

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Rubem Barbosa-Hughes 23 Nov 16

I received a very helpful support from EUKHost and the a particular support agent, Perry K was the star in this occasion.

While we tend to rely on clever algorithms to get the bulk job done, I still prefer the human element of the interaction and think it's important to spare some time to praise the right people.

Well done EUKHost for having Perry K in your team.

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Paul Nesbit 21 Nov 16

I've been with EUKHOST for the best part of a decade, they offer great service - 24 hours and are also available to call in the uk.

Adam has always been particularly helpful over the years and continues to impress with his level of knowledge and support.

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Rikki 17 Nov 16

Great and quick support

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Abdelhalim Zeid 16 Nov 16

They never let me down. They are very responsive and have a very good customer support.

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James Taylor 15 Nov 16

Spoke to Adam in support - very helpful - thanks!

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Alya Ilyashenko 15 Nov 16

Very good service!! Adam was very helpful. Very recommended.

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Joyce 15 Nov 16

Adam Smith helped me a lot, thanks!

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Sree Chakra 15 Nov 16

Lucy has supported immediately and resolved the issue requested.

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Sajib 14 Nov 16

I really satisfied with the support and service of eukhost.

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Anit Shah 14 Nov 16

Adam is very good in support

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Uche Mbanaso 13 Nov 16

Shawn M was fantastic

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Charlie McGee 12 Nov 16

Perry K provided a great service

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Attila Szabo 11 Nov 16

Adam provide me a very professional and quick resolution for my issue.

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Chris Pettigrew 11 Nov 16

I have 2 servers with EUKHOST as I have found them the most reliable company. The support on offer is also incredible compared to competitors. I want to say a special thanks to Adam SMith for fixing a recent issues so quickly. Incredible service.

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teresa 11 Nov 16

Great job from Perry K and fast to solve the problem. Keep on with good work

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Peter Farrant 10 Nov 16

On line chat always very helpful and responsive. Will tell you how to do what you need

Adam very helpful today

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Robert Reece 10 Nov 16

dexter was excellent

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Criss 8 Nov 16

thanks to Arnold-K I have been able to exorcise the evil in my site

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Alejandro 8 Nov 16

One of the best hosting services I ever hired. Realiable and with outstanding support: focused and professional. Special thanks for support staff members Adam and Neil.

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Lee 8 Nov 16

SO useful, really helpful. No messing about, talked to me straight, no usual sales rubbish.

Best one around. Was with them years ago. Stupid for leaving as they set the bar for everything!

Adam in sales helped speed things up and Dan was top notch!

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ivan pullicino 7 Nov 16

The rep is highly recommended. he tried to solve the problem as quick as he can.

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philip thomas 7 Nov 16

Dexter Ray dealt with my enquiry today .

He was very efficient and knowledgeable and

made sure that all of the problems that I was having were fixed . He then made a follow up call

to check everything was working well .

Great service , very impressed Thankyou

Philip

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John Wilson 4 Nov 16

Great hosting company I would rate very high for all area's because of my experience with them for the last 11 years, with lots of contact with tech support normally on a daily basis due to my clients wanting more than the normal edits to there websites.

Adam in the billing department has always been very helpful with any queries or issues with invoicing so a thank you to him in particular.

I highly recommend Eukhost to anybody from novice to expert.

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Krisztina botos 4 Nov 16

Adam is a great guy, helped me through all the process, well done!

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Efstathios Katinas 4 Nov 16

As always so today, Adam has offered perfect service, and has resolved all issues that i had related to my server hosted on your Eukhost. Keep on the good work. Always there when needed!

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Basically Trade 3 Nov 16

Massive thanks to Reuben and Gary. Always superb service and great technical ability.

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Mik Pellicci 3 Nov 16

Always been a great help thanks EUKhost (Stuart)

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John Dickson 2 Nov 16

I have had the odd problem with logging into either a cpanel or ftp. The support people are usually very helpful although I often struggle to hear or understand them due, I assume, to outsourcing somewhere far away and poor telephone lines.

On this occasion the problems I had were the usual logging in issues and access to the websites themselves with a holding page being visible only. My support worker, this time, was Dexter and he did a very good job in getting things up and running again very quickly.

I do object to the fact that when you wish to access a cpanel my browser tells me it is unsafe because the address does not have a valid certificate, I assume due to https issues. I believe this has been the case for some time. It just doesn't fill you with a lot of confidence.

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Paul Mabb 2 Nov 16

Adam was a great help and very efficient

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Dave Thomas 2 Nov 16

great support and hosting at great cost....

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Oldani David 2 Nov 16

Ive spoke with Adam which help me a lot with a big issue we had. So thanks a lot to Adam for his professionalism. But in general it has been a bit too "procedural" with all the exchange we had. And its almost impossible to reach somebody by phone. But the chat has been very responsive. Thanks

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Paul Sanderson 1 Nov 16

I have been using the service for several years and had very few issues with reliability or service provision. Support is always prompt and high quality.

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Richard Dormandy 26 Oct 16

Stuart provided a dedicated, knowledgeable, prompt and helpful service. eUKhost has always given excellent support.

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Leon 14 Oct 16

Very helpful and easy to work with.

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Eddy 13 Oct 16

Magritte helped me today!

Many thanks, you did a great job.

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Jason 8 Oct 16

Best hosting provider, since i been i business for 15 years, excellent support, and services, highly recommended.

keep the good services up team eukhost.

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Antony 8 Oct 16

The best support ever. I work with them for the last 6-7 years and they have never let me down. I just had an issue with a server restart. Rashid was there to support and fix the issue at no time!

Thank you Rashid

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Dean Signori 7 Oct 16

shawn from billing was awesome

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MARK TREMAIN 6 Oct 16

james has been so clever and kind to me i dont know what i could have done without him

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Hasan Nasr 4 Oct 16

Shawn was very helpful and pleasant

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Bardya 4 Oct 16

Thanks so much Rashid for helping me to understand the DNS problems.

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Dr Ihab Hashem 1 Oct 16

Efficient reliable and responsive support

Thank you

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Wendy Brennan 27 Sep 16

I called in to speak to support and was assisted by Dexter Ray. He was extremely helpful and I am extremely pleased with the solution he offered to my problem.

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Ian Jillings 27 Sep 16

I had an issue with a blocked IP address and a very efficient gentleman called Rex Miller resolved our issue in an instant. He is such a polite individual and a pleasure to deal with

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Anna Everett 24 Sep 16

Always helpful

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Sam 21 Sep 16

Great Customer support from Rex Miller! Thank you for saving me when my Mac died with everything on it - he helped me get access to my Cpanel so I could get back up and running again! Big thumbs up.

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Harriet Sneath 20 Sep 16

Dexter was very helpful and got what I needed in super quick time.

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Guy Frankland 19 Sep 16

Shawn in billing - helpful as everyone is

phone support not fab today - was on hold for ages and kept bouncing from no.2 in the queue and then to no1 and then back to no.2 - gave up after ten mins of being told i was only 1 min in quese

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Ioana 16 Sep 16

Shawn from Billing was very helpful, and his services where top quality.

thank you!

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Mike 16 Sep 16

the service is better than expected. Keep it up!

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Tanveer 16 Sep 16

(Shawn from Billing

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Chris creak 12 Sep 16

Rex Miller is a credit to your team

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Laszlo Igali 5 Sep 16

Great and efficient help from Sammy @ eUKhost- great service as always!

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Alex 3 Sep 16

Very good support from Dexter.

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Tal Azem 31 Aug 16

I just received excellent support through the online chat from Kemp M, who resolved a billing issue for me very promptly.

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Marcus Stefani 25 Aug 16

Rex Miller was most helpful, excellent service.

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Gayle Palmer 24 Aug 16

Quick response, helpful and concise help. Just what business women who are busy need!

Thanks as ever.

Gayle

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Richard Bishop 20 Aug 16

Dexter was superb. Very skillful in sorting out my problem. Thanks. RB

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Emmanuel 19 Aug 16

I just had a great support chat experience with Rashid who helped me to restore my database to complete my website migration from my previous hosting provider.

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christian 19 Aug 16

Rex Miller was very good & helpful

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Steve Ward 18 Aug 16

We had a serious problem of our main website being down for a few days and customers complaining and developers pointing fingers at each other. Therefore we contacted Euk to discuss the problem and worked directly with Sammy G. She worked patiently and dilligently and amazed our team when she brought the website back to life after many couldn't. I cannot recommend them enough. Thanks Sammy G and Euk...keep up the great work.

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yeon@tradsure.com 12 Aug 16

hi, i was applied 2 normal dedicated server and one high end dedicated server. WHY ? BEcause EUKHOST Support and setup team was awesome. I LOVE IT.

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Ruth Sigley 4 Aug 16

Dexter was enormously helpful. Very very patient as I'm computer illiterate. He was calm whilst I was panicking and spoke with my website designer on my behalf to successfully complete my issues. He is a huge asset to eulogist.

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DAVID MAX 3 Aug 16

Thank you very much Suzanne for very quickly and effectively solving a problem with redirecting users from old retired webpages to new current pages.

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Alison 3 Aug 16

As usual your support has been excellent. Thank you Suzanne & Jess for your prompt responses and fixing our issues.

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assad 1 Aug 16

best support

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georgina 1 Aug 16

Excellent!

Cant fauly the service and Dexter is so helpful and has been amazing Thank you Euhost!

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John Stranks 28 Jul 16

reliable and comprehensive service - support agents always helpful and courteous - thanks to Rex Miller for today's assistance

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Giuseppe 27 Jul 16

I just talked to Fred Adkins at eUkhost. He was very helpful and patient, giving me a clear answer to my question.

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shelagh cheesman 27 Jul 16

Always reliable. The technical support is easy to contact and very helpful. Special thanks to Fred Adkins for all his patience

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Peter 27 Jul 16

Thank you for the fast reply and swift respense to my problem and for the advise regarding SSL certificates.

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Sam 26 Jul 16

Rex was a star. I always find EUK to responsive and customer facing. They are patient and keep going until you are happy.

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Keith Kingham 21 Jul 16

Rex is very helpful and an excellent communicator. And resolved our problem very quickly.

THANK YOU VERY MUCH

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Ola Adeyemo 21 Jul 16

Perfect

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Balba Chahal 20 Jul 16

Dexter was Brilliant

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Ian Brighouse 20 Jul 16

Very good service from Dexter Ray. Problem unsresolved, but BT issue, not Eukhost. Thanks.

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S 17 Jul 16

Cyril Clive really helped me with my website. He was patient and explained what I needed to do in a clear way that I could understand. Excellent service from him. I would definitely recommend his help/advice through EUKhost.

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Danielle Krage 17 Jul 16

Excellent response times and knowledgeable help from support team have helped me resolve all tech issues so far. Really pleased with the service.

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Sun Hulbert 14 Jul 16

Rex Miller is an excellent host, extremely professional and helped me in a massive way, thank you.

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Barry Aylett-Warner 14 Jul 16

No-one thinks or comments about a service that works well. It's what happens when a problem occurs that differentiates the good from the average. On the rare occasions that I've had a problem, EUK has promptly and professionally dealt with it as for example Rex Miller did yesterday when he assisted me to re-configure my email accounts. Very happy with the service and support.

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Tim Deeley 13 Jul 16

With the problem I had today Rex Miller was able to assist me and I was able to access my site admin login again

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David Bugg 12 Jul 16

Rex Miller was extremely helpful and pro-active when we needed to make changes to our account, and arranged for the updates to be completed very quickly.

Thanks for providing such helpful support.

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dan 12 Jul 16

great support, reliable and fast. many thanks for a great product

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Harris Nicolaou 11 Jul 16

As always great support by Rex Miller and eUK support team! Fast and reliable hosting packages, I have been using their packages for more than 5 years now and I'm very satisfied over all.

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Jonathan Stokes 11 Jul 16

EUKhost has been a reliable service. We have had problems and their support has been above average and the people very helpful.

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Adam Teskey 11 Jul 16

Rex Miller & Suzanne Jones were helpful and able to solve my problems without delay. They were both easy to talk to and explained things thoroughly.

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Mike Warren 10 Jul 16

I have been with EUKHost for 15 years now who host my hockey club website and email accounts. Most of that time has been problem free. Recently I had an email problem involving a 3rd party email host. I contacted support and my problem was resolved within an hour.

I'm very happy with the way in which the problem was dealt with.

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Ning 8 Jul 16

Was good support, thank you

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Shentons 1 Jul 16

Very helpful advice from Rex- he was clear and talked me through what I needed to do- and it worked! thankyou

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Tracy Dewhurst 30 Jun 16

Was very polite and kept me informed with what was going on.

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chris turner 29 Jun 16

Really helpful support always!

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Will Southon 28 Jun 16

Rex was very good at dealing with my problem. Rang me back and checked the issue was resolved

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Ayaz 26 Jun 16

Thanks to Robert M for his perfect assist :) and thanks to EUKHost.com :)

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Alex 26 Jun 16

Always prompt and happy to help! I am using EUKHOST for a number of years and i gladly recommended them to a few of my clients. On my latest request, Kemp M was very helpful and managed to get my issue sorted in minutes. I highly recommend them!

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Paul Gibbs 23 Jun 16

Support was fantastic, Spencer M was so helpful and resolved any issues very quickly

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graham marshall 14 Jun 16

thank you Rex for helping me...graham

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Andrew Gentilli 12 Jun 16

Rex was helpful and quickly addressed the issue (despite some telecommunication problems). Very good job.

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Sam 7 Jun 16

Always very helpful and courteous.

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Recordset Solutions Ltd 29 May 16

Great work Rashid.S

appreciate it many thanks

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Dr James Thornhill 26 May 16

We had some problems caused by lack of communication at our end, but the provider sorted it out and got us up and running again in no time. Great service.

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Robert Pender 16 May 16

Service is always very reliable, but when things go wrong, the online help chat is absolutely wonderful and very quick.

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Peter 10 May 16

Many thanks for your fantastic support today!

Peter

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Vakhtang 9 May 16

I would like to say thanks to Kemp M, from the billing team. He is really highly professional in assisting customers!

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Amanda Humphrey 5 May 16

Very professional service, calm and encouraging - thanks very much Amanda

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tony wood 5 May 16

Very satisfied generally - however whilst I notice telecomms service providers generally 'up' the bandwidth and reduce price as the years go by - it would be attractive in EUKHost 'up' the storage for same price :)

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Dean Passan 29 Apr 16

This is just to say many thanks Harvey @Eukhost for providing a prompt and courteous service in applying an SSL certificate for one of our websites. Great service every time!

Dean

|www.birdseyeshopper.co.uk|

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David Knight 29 Apr 16

Very helpful person

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Vernon Holmes 29 Apr 16

Fantastic service

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Satyen 28 Apr 16

Excellent service, and always on hand to support till problem completion. No long waiting times when calling.

Harvey was brilliant.

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Sean Baker 27 Apr 16

The support is very good. I was blacklisted when backing up the site via ftp - one phone call and everything was sorted within 5 minutes

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Mike Searle 26 Apr 16

Very fast response to a query regarding DNS.I am most satisfied with the action that Rex Millar provided.

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Damien Wilson North 25 Apr 16

The hosting company have been absolutely spot on, reliable, good support & features for a relatively low cost :-)

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Greg Vincent 24 Apr 16

Dexter has been most helpful. My account was blocked because I had tried unsuccessfully to log in a few times. He unblocked it, deleted an unnecessary user id; and assisted me in creating a new user id and password which now works fine.

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Cole 23 Apr 16

Rex Miller resolved my problem within minutes - well done.

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srul 23 Apr 16

got a professional support by Percy P

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Kirstie Dalrymple 22 Apr 16

I have used the support service and both Harvey and Rex worked hard to resolve my issue- Thanks so much!

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Greg Vincent 20 Apr 16

To: Rex Miller

Many thanks for helping me set up an email account and pin number

-Greg Vincent

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Ahmed 18 Apr 16

When we overwrote our website. EUKhosts teams got our business operational again. Thanks for saving us time and effort.

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Gayle Palmer 15 Apr 16

Chichester Self Catering - I have received help from both Fred Atkins and Rex Miller who both did a fabulous job getting me sorted out with setting things up on the backend of the webhosting etc! I couldn't have done it without them! Thanks chaps! Gayle

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Gayle Palmer 15 Apr 16

Another marvellous rescue of a very confused person!

I HATE passwords, usernames, domain names, urls's and all the names, cpanel, billing, webmail descriptions - they are Soooooo confusing! Rex has been a star once more and patiently gone through it with me!

Fingers crossed I understand now!

THANK YOU.

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Asmaa Ahmad 11 Apr 16

Good

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Violet Hill Studios 9 Apr 16

eUKhost is excellent, look no further. I dealt with support person Alec this evening. He not only patiently recovered my Wordpress site that completely fell over, he also managed to implement the fix I had been trying to make that led to the issues. Great host and great support - on many occasions. Thanks!

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Matt 8 Apr 16

Rashid on Windows tech support was very helpful and patient. Thanks for your help!

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Stuart Matchett 8 Apr 16

Rex was excellent and very patient. Your system for login is very poor, with the right criteria it failed to login. we have no idea what a c panel is? The problem we experience is the inbox gets full, I delete and purge emails but it does not make any difference. I can only assume they are still held in the server.

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Ron Barksfield 6 Apr 16

Excellent support throughout.

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harry 4 Apr 16

I was helped by Perry K from Eukhost. The service is great, with 24 hour support. They always get to a solution quickly.

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Rajiv Bhatia 2 Apr 16

I dealt with Rex because I had accidentally cancelled our Hosting Package. Rex was very efficient and helpful and sorted out the problem for me immediately. Our website is back up again, so I am very happy and relieved. Rex was polite, patient and had a very pleasant manner.

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Chris Thacker 1 Apr 16

Excellent service from Rex Miller in sorting out issues to get website up and running again due to invoice issues.

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Peter Nicoll 31 Mar 16

Customer support was good with Rex Miller, who did follow up when discussing my account features, makes a pleasant change.

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Steel 30 Mar 16

Rashid S from windows Tech very helpful, Problem solved..

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Harriet Sneath 29 Mar 16

There was a problem with my emails and Rex and Cyril helped me out and it is now sorted. After many phone calls and trying out new methods, Rex moved my website to another named server and all is working well now.

There were a couple of times that I was promised a call back at a set time and it didn't happen but in the end, I was pleased with the result.

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Ishraq 29 Mar 16

I was in chat with Robert M.

He was very helpful from the start.The issue was resolved.

Later we got disconnected and then I contacted the Team again and I got transferred to him again and I finally got the chat transcript.

Robert M. is doing a very good job.

I wish him all the best!!.

Cheers.

Ishraq

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John Waring 26 Mar 16

Rex Miller proved to be very helpful and patient when dealing with problems encountered when I wished to upload my website. I can recommend him to anyone who needs technical support.

John Waring

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Harry 24 Mar 16

Quick response and always willing to help. Will do business again.

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Victor Dowd 24 Mar 16

Absolutely delighted with the technical support provided by Rex Miller recently. Keep up the good work and many thanks

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Recordset Solutions Ltd 23 Mar 16

Rashid.S, thanks for your help, great work. lance

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Jane Dionysiou 22 Mar 16

A huge thank you to Mr Rex Miller who sorted out our problem with our web site so quickly and efficiently.

Thanks Rex

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Leon Williams 22 Mar 16

Very happy with the service and quality of the hosting. I'd be happy to recommend too.

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imogen 18 Mar 16

Fred Atkins made sure my email was sorted quickly and followed up.

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Jane Scheinmann 17 Mar 16

Customer service via Dexter and on the telephone was quick and concise. Thank you very much

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LISA PROWSE 17 Mar 16

Rex Miller helped me to get my emails to get working!!! A star!! Thank you.

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luke 17 Mar 16

The support guy Rex was helpful

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Ken Clamp 17 Mar 16

I have several hosting accounts with eUKHOST and I have always delighted by the reliability and support. I spoke to Fred Adkins on the support team today and once again he demonstrated an excellent understanding of my problem, gave me good advice and fixed the problem at lightning speed. EUKHOST's support is second to none.

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CVS BWF 15 Mar 16

We have enjoyed a fantastic service and support from Eukhost and most especially from Fred Adkins who has gone above and beyond to help us with our new VPS package implementation.

We would highly recommend Eukhost to anyone.

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P McGibbon 15 Mar 16

Rex Miller was very helpful in talking me through a billing problem that I had and he resolved it patiently and politely. Many thanks.

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Plantenkwekerij De Koster 11 Mar 16

They provide steady services with a perfect customer service. This time Rachid S. assisted me and again I was very satisfied with the support.

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saraj pal 11 Mar 16

Good response time from support

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Tommy 10 Mar 16

Rex Miller was very helpful

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Alan Fagg 9 Mar 16

Moved to EukHosts initially as it is 1/3 of the price of my last hosting company for the same functionality.

However the bonus I have is the excellent telephone support (thank you Fred Adkins). My last host only had email support.

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tim pettifer 9 Mar 16

cyril is excellent

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Mike Sharp 9 Mar 16

Great service and reliability - Very few problems. On the last occasion we needed help,Fred Adkins on the technical team excelled in customer service and his knowledge and help proved invaluable. Problem sorted in 5 minutes. FIRST CLASS!!

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Robert Page 8 Mar 16

Support at EUKHost has always been impeccable. Almost instantaneous response - and ever able to fix my problems immediately. Highly recommended.

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John Chapman 6 Mar 16

I keep forgetting my passwords etc but the support staff are always very helpful and get me going quickly

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graham barton 5 Mar 16

Thanks for all your support, its great to get 24/7 support. I have been with you for some years.We changed from a US based company which was running slow.

A great all round company that has never let us down.

Thanks

Graham

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SG 4 Mar 16

Thank you Jennifer - you were very patient and helpful

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Arsalan Obaidullah 3 Mar 16

Rex Miller was very helpful in resolving the issue I had

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mark tremain 3 Mar 16

very good

rex miller

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Az 2 Mar 16

Very happy with the service I received today from Rex Miller

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Paul Armytage 2 Mar 16

Very good service thank you!

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Andrew Scott 2 Mar 16

Has dealt with any queries or snags promptly

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Dave Hassall 23 Feb 16

This service is rock solid. Every minor issue I have is always my fault. Just exceeded limits on hosting and quite rightly I was penalised. Spoke with support and sales increased data allowance. Everything back up and running. Been with them about 10 years. Would not change - recommend to anyone I know who needs hosting for any reason

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David Goode 23 Feb 16

Had another minor problem yesterday and it was dealt with professionally and promptly thanks to Cyril Clive who took my call.

Today I decided to upgrade my dedicated server as the deals are so good. This is the third upgrade I have made now and I am a very happy client and that makes my customers happy too.

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Jatinder Pal 23 Feb 16

I made an urgent enquiry this morning handled by Dexter Ray who was very pleasant to deal with a positive attitude. Dexter very quickly put my concerns to rest and proceeded to assist in rectifying my issue.

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Kev 22 Feb 16

Had plenty of patience

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Ian Thompson 22 Feb 16

Very difficult to get the domains transferred. Finally Fred helped to get the whole thing sorted.

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Steve Saunders 21 Feb 16

Support via the on-line chat option is superb, very quick and problems resolved almost immediately every time.

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Ian Hemming 17 Feb 16

Can't fault the support we received today to resolve an E Mail issue, super efficient and would highly recommend great service from Harvey.

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Don foyle 14 Feb 16

Steady away hosting and really pleasant and knowleable support. Thx Rex.

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Dwayne 14 Feb 16

I would like to comend your employee Rex. He was very helpful first rate ambassador for your company. Please promote him

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Ridwan Khan 14 Feb 16

Excellent service by (Rashid S) i was in need to setup email for my iPhone and this guy provided the solution in no time. A+++

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Antony Economou 13 Feb 16

excellent servers and excellent overall support. Rashid.S just restored a minor network issue at no time. Thank you Rashid.

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Eugenia Stamate 10 Feb 16

Hosting is quite good, tech support used to be great, but it becomes increasingly lame.

A special thank to Suzanne Jones who saved me with her cares and professionalism when I upgraded my server.

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M 8 Feb 16

been using eukhost from last 2 years. you will get extraordinary support always. each of the support member is very nice and help to resolve the issue very quickly. thanks to Rashid and other team members to resolve my issues,

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Criss 6 Feb 16

10 years and so much water under the bridge, it never flooded away. No particular mention to any staff member, because they are all skilled and able to solve ANY problem, quickly, and also they make you understand where the problem was.

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Geoff Hughes 4 Feb 16

I have used eUKHost for nearly ten years and have always been very impressed by the service offered. Over the years the hosting packages have got better and better.

The 24/7 support is superb and any issues are always dealt with speedily and efficiently.

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shahbaz 3 Feb 16

Thank for great services and support.And when it comes to Windows Technical Support, special thanks to Rashid who always saves my time and efforts!

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jon spencer 31 Jan 16

Very helpful and knowledgable Windows support assistance from Rashid. 100% satisfied.

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Chris Cawood 28 Jan 16

Dexter Ray helped me no end even ringing me the following day to check things had been resolved as the issue needed to be escalated.

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Gayle Palmer 26 Jan 16

Thank you!

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Alin Bilt 25 Jan 16

Thank for great services and support. Special thanks to Perry K who saved the day!

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Don mapp 24 Jan 16

My Host usually serves me well, but some times they change things on the servers without informing me and then my website goes down.

Their agents try their best, but sometimes cannot get to the cause. Then I get fobbed off with a lame excuse which takes me lots of time to sort out.

Over the years their agents like Perry k are getting much better at sorting out problems.

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Suzanne 22 Jan 16

Eukhost is simply outstanding. One of the rare providers that has 24/7 365 days a year support, by chat, email or phone. Their tech support has saved the day for me every time and their able sales team has just saved me about £15 on my server costs. I've tried other and eUKhost are, in my experience, simply the best. Yes, they really are that good.

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Lyle 20 Jan 16

Support staff, on the chat are great.

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Peter Donnelly 20 Jan 16

Really great service and fast reliable hosting

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Jon Booth 12 Jan 16

I have used eUKhosting for over 8 years to deal with all my client hosting requirements as a web designer. Their free 24/7 52 week a year support is simply the best as is their level of technical expertise and the hosting options they offer. I have had great support from Rex Miller and the Technical support team when and whenever there has been an issue. Rex always keeps me fully informed on issues and the Customer service I have received is first class. I would without reserve recommend eUkhost!

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John Holder 30 Dec 15

Rex Miller assisted me today, resolving an email issue speedily & courteously.

It was almost a pleasure apart from the frustration of the original issue which we may now have a permanent solution for.

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Chris Hoult 26 Dec 15

Perry was quick, efficient and really helpful. I always find the Support team engaged with my issue and really helpful

Well done

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Pava 24 Dec 15

One the best hosting company in the world. I am Eukhost costumer more than 7 years and can just confirm that is services is perfect what is most important for hosting provider.

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Taufique 23 Dec 15

Just purchase hosting package and the support in handling my queries was very good...

Special thankz to, Bhagyashree for answering my all technical and non-techinical questions.

Regards,

Taufique Shaikh

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Matthew Chatfield 22 Dec 15

Support is unbeatable. 24/7 really is that, and almost instant, well-informed replies at all and any time.

Shout out to top support agent Perry K who's been troubleshooting my servers for years.

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Ken Clamp 22 Dec 15

Amazing company to deal with. Just had a live chat with Perry K on the Linux support team and my problem was resolved in a flash. Very knowledgeable and friendly support from EUK as always. Their support is second to none.

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Andrew 20 Dec 15

Great support from the guys at Eukhost. Special thanks to Kemp M and Yogesh.

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M Simpson 18 Dec 15

Received support from Rex Miller earlier today. He was most helpful and talked us through an issue we had

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Paul Jackson 17 Dec 15

Was in communication with Rex Miller in Tech Support. Rex was both courteous and professional in his approach. Our problem with email was resolved hastily. We have upgraded our package too. Thanks again for your support and help Rex. 5stars from us

Kind regards

Paul Jackson

Crescent Lodge

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Tony Bourne 15 Dec 15

When I had problems with my website eukhost were very helpful & speedy in helping me resolve the problems.

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Simon Wilcox 5 Dec 15

I contacted support because I had been confused by the online invoice payment process. Rex Miller patiently guided me through the process and the various options available to me. He was clear, concise and very helpful. Thanks! Simon

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paul 30 Nov 15

sorted out problem quickly and efficiently

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Michael Rowland 29 Nov 15

Just now I asked for help from Rex Miller at EUK. He was, as all the staff usually are, friendly and very helpful. I was delighted to get the clear, precise answer to my question about php mail scripts.

Thank you again,

Mike Rowland

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Roy Mead 27 Nov 15

Rex was very helpful and solved the problem a step at a time. Perfect.Thank you.

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Paul Anthony Judkins 27 Nov 15

very good service to date

provided by Rex Miller

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Damian Davis 27 Nov 15

eUKhosts were very good with telephone support when I had a few problems, mostly due to me, in setting up my new email and web hosting.

It's nice to talk to real people when there's a problem, rather than fight through an automated check list.

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Kevin Hook 25 Nov 15

First class support when it is needed.

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Stuart Perkins 25 Nov 15

Fantastic support when you need it, always a pleasure when using live chat and questions answered promptly. Thank you to Perry K for your help this morning.

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Jon Booth 19 Nov 15

Have hosted with eUKhost for several years. I have found that their customer service is excellent. Whilst price is an important feature in chosing a host and eUK host are competitive what really matters is the service and support you recive once you use the hosting company. Free telephone support, online chat and email support are all offered. Staff and helpful and knowledgable and problems and issues are solved quickly. Further eUKhost offer both Windows and Linux hosting packages.

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Peter Keighron 17 Nov 15

The phone support has been excellent, quick to answer calls and calling back promptly to check everything is working as it should.

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Juan S 16 Nov 15

Your service in every way is awesome and I find it to be one of the best worldwide!!

It wouldn't be fair to only name one of your support staff, as I find your service to reach very high standards across the board, obviously, the result of a highly efficient management team behind the scene! Suzzane Jones stands out for service quality!

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Naser 14 Nov 15

really helpful supported by Arthure.Very Good and quick

thanks

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Julianna 26 Oct 15

Thank you Suzanne for all your help and patience to sort out my website-issues. You were very helpful and it was easy to follow your instruction. I highly recommend you and EUKhost to everyone. Thanks again

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kevin 14 Oct 15

I've just had superb help from Arthur in technical with regards to a new full joomla installation. The service is simply the best.

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jas 9 Oct 15

I had a problem with my email client on my android phone, i contacted eukhost live chat and perry k was brilliant and helped me a lot and sorted out my issues within 10 minutes

brilliant service as always with eukhost!!

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alex 24 Sep 15

I have used EukHost in the past for a different project and I needed help connecting my new website to WordPress - Shannon M was very helpful and did it all for me in minutes, thus saving me hours!

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Boma Braide 22 Sep 15

Perry K from Linux Dedicated was very helpful today and solved my problems with my email signature.

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Financial Freedom Network 27 Aug 15

Thank you for your services. Very quick at responding to tickets regarding any issues.

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Katherine 27 Aug 15

The instant and quick responses for any questions in our website are highly appreciated. Five stars services!

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Jon 27 Aug 15

I Have never had cause to complain on either the pricing or support which EUKhost have provided over the many years I have been a client of theirs.

Definitely a top domain & space provider

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Ronnie Wright 26 Aug 15

really helpful direction by Shannon

thanks

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Folorunsho 21 Jul 15

UK Web Hosting is simply the best. They offer a wide range of web hosting solutions for different categories of people. Their 24 hours support is fantastic, you can't beat them. They know what it takes to keep their customers happy and satisfied. I will recommend them to anyone who does not want any headache. Keep up the good work EUKHOST. My regards to all the everyone there.

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Paul Rassam 21 Jul 15

For me, the quality of support from Eukhost has been extremely variable over the years that I've been with them but Harvey Jacobs in phone support was notably clear, patient and helpful in resolving a couple of recent problems I had. He is exactly the kind of person you want to have at the other end of the phone in an emergency.

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B Singh 20 Jul 15

Very Good and quick

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Randy 16 Jul 15

Support is very good no doubt about it. She sorted out the problem immediately.

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Dick 11 Jul 15

Really helpful service today from Talford M

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Kevin 9 Jul 15

Best Customer Supports. Had issues with mysql table and Talford M help me with it easily. quick response and helpful.

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Carl Hackman 8 Jul 15

Great support by the technician Talford M :)

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Jason 4 Jul 15

Arnold K helped solved a lot my Vbulletin forum error issue which even the Vbulletin support got very slow with that .

Mario also did early with the database error issue .

Good service ! this is why im with eukhost.com for 6 yrs :)

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Deelip 10 Oct 13

Hi Guys,

I HIGHLY RECOMMEND A BIG NO FOR EUKHOST TO ANYONE.

I have faced worst hosting service experience from last 8 months with eUKHost. They have illiterate people in their team who don't understand the meaning of live server. On an average every month their server get down twice.

THEY JUST SUCK THE MONEY AND LEAVE YOU HELPLESS... THEY ARE NOT SUPPORTIVE. MOST OF THE TIME THEY ARE CLUELESS WHAT IS THE ISSUE. MOST OF THE TIME DOWNTIME IS MORE THAN 5-6 HOURS WHICH IS TOO MUCH FOR A SERVER AND ULTIMATELY AN ONLINE BUSINESS.

At this point of time 10th Oct 2013, 10:20AM IST. there server is down and I am following them from last 2 hours. Their customer support team (Sarah) is saying it will take another 2 hours.

FINALLY I HAVE DECIDED TO SWITCH THE SERVER FROM EUKHOST (PATHETIC AND WORST SERVICE PROVIDER).

** SAY A BIG NO FOR EUKHOST ** NEVER HOST YOUR SITES WITH THEM **

Thanks,

Deelip

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Wirral Talk 21 Nov 12

Well Wirral Talk moved to E UK Host for a short period a few weeks ago and OMG what a nightmare it was. The hosting in general was ok but there security is terrible and any slight attacks to websites there servers cannot stand and at one point there server was down for two days without even stating that it was down on there status page.

The staff at this company are polite but OMG they do not listen at all, even if you go to management they still don't listen.

At one point when there server was down i asked what the problem was because nothing was showing on there status page and i received a reply saying take a look at our status page the server is down, so i said no the status page says resolved and again they said check the status page its just like talking to a robot.

I even had my own IP blocked many of times due to my computer email client searching for emails every 15 minutes this was looked into by management and even though they said it had been fixed it hadn't.

I then requested a refund and cancellation of my account under the 30 day money back guarantee and after monitoring the ticket i opened i found someone changed the department from "billing" to "feedback" and i replied to myself a few times stating that i will take this to a small claims court and they will then have to pay costs. Which funnily enough i received a reply from a female stating to be the owner saying "please confirm you want to to cancel" and she said the feedback department is not monitored 24/7 7 days a week which i had to repeat yet again "no this was changed by a member of your team".

AGAIN I GOT BLANKED...

So i mentioned the small claims court again to be asked yet again "please confirm you want to cancel" OMG twice now i have told them i want to cancel and receive a refund and she had also said "as i have previously told you our feedback isn't monitored"

As you can see round and round in circles confirming and saying the same thing all because not one of there staff listen.

So now i have confirmed twice now and still not received a refund.

So this continues...

Can i also add that staff tell you to go to a certain review site and mention there name and leave a good review they also say i look forward to reading your review later its like there pushing you into it.

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bluebellmedia 25 Feb 09

This is without a doubt the worst hosting company I have ever used. The customer service is a joke often cutting you off with very poor VOIP and fail to return calls.

The billing department sign emails in names that when asked for do not exist. The techincal department has no idea what there doing and cannot even work out a bad http header request and they also use non standard ssl secure ports . mail servers are slow and they failed to refund my money as agreed at this point. Steer well clear of and do use this is a totally inept company.

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