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Spiral Hosting

Spiral Hosting delivers leading technology solutions at lower prices with higher quality and superior customer service. Since 1998, Spiral Hosting has combined technical skills with friendly staff. We can fulfil your hosting needs whether you run a home office, a small or medium sized business, or large corporation. You can rely on our talented, friendly and enthusiastic team.

Web hosting that doesn't bite!

Belfast, United Kingdom.

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Spiral Hosting's overall review score

Hosting Reviews for Spiral Hosting

Donal 14 Jul 17

Recently experienced some issues re our site-most actually not germane to responsibility of Spiral but related to external issues. Nevertheless, Spiral looked after us in all matters with diligence, sound advice and most importantly, alacrity.

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Jessica Spencer 18 Jun 17

I've used three providers before finding Spiral, and they've been fantastic so far. They migrated my entire site over for free (which my previous provider said they'd charged €70 for) and they're surprisingly quick with replying.

I've never felt like I've been waiting a long time for a reply from their tech support. I'd say I've never waited more than half an hour for a reply, and honestly I'd say it's less. They're very very quick and super helpful.

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Mario 21 Jan 17

I use Spiral Hosting for a couple of good years now. I tried many other hosting providers before. Their uptime is really good and their support is excellent. It's the one hosting that I would truly recommend.

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Deirdre 16 Nov 16

Had a technical difficulty with my email and had excellent support in resolving it. Staff were prompt, patient and efficient in addressing it - very helpful indeed

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Tim Sexton 19 Aug 16

We were very impressed with the ease of setup for Spiral.

Each stage of the initial process was straightforward, allowing us to get setup in minutes and to migrate a large site easily.

When we chatted with Spiral the chat response was immediate with clear advice given, just as you would wish for.

Thanks Spiral....

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Stewart Evans 10 Dec 15

We have been with this company for many. many years now and find the level of service is "second to none". We are not spending a fortune on our hosting and they have always responded to support issues superfast and go that extra mile to help - even when the issue is related to our own errors!!

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allhomes 22 Sep 15

fast webhosting, get a reply from support when you submit a ticket all in all happy with them.

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Ross Kirwan 16 Apr 15

I'm specifically going out of my way to recommend Spiral Hosting.

There customer service is out of this world.

The amount of detailed and professional help that I have received has absolutely blown me away.

I appreciate all the good work you guys are doing.

If there is anyone who is not expert level with regards to how hosting works, I highly recommend this fast and friendly hosting provider.

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Peter 20 Feb 15

I have been with this host several years having been with a number of others prior to that.

Mr Armstrong and his team give an excellent speedy courteous service.

Also I find the cPanel as used by SpiralHosting to be the best control panel for users, having tried other types previously.

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Argenti Olivio FRPS 11 Jan 15

I have suffered seroious malware problems on my site and Spiral has been very supportive and collaborating. Much more than other providers.

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Rachel 17 Jun 14

I use to be with Aventurehost until they were bought by Spiral Hoting and never had any problems. The last few months though I feel like my account is being deliberately throttled.

I had to set my FTP to only one connection at a time as they kept blocking me which now means doing anything takes an absolute age. Previously it was as fast as you would expect with only the usual frequency of errors.'

My websites have become slower despite nothing changing.

I cant set server compression to on without the control panel throwing errors.

And finally I can't delete emails from Roundcube. I think it is time to move elsewhere.

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nick 4 Jun 14

Great company that provides a solid easy to use platform. They always communicate and out always seems a personal service.

We had a tv appearance and they sorted things so the site handled the surge without issue. They monitored the site and even checked when our particular episode would be on. Great attention to detail cannot recommend them highly enough.

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Ormond Historical Society 26 May 14

From first contacting Spiral Hosting with regard to setting up a website they have been absolutely excellent. Since then any queries/ support issues we have had were all dealt with speedily and professionally - our latest problem was resolved in a 5 minute turnaround! I must say this company is customer focused and have no hesitation in recommending them. Wish all companies followed their example.

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Christine 30 Apr 14

I have used the Spiral Hosting service for over 10 years. Aside from the great products and services they offer, their customer service is unsurpassed - something to aspire to as a business owner. Couldn't be happier and so pleased I found this gem.

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john quinlan 15 Feb 14

I find spiral hosting perfect as when I have any questions they are fast getting back and always helpful with there response really professional they are. On there pricing I find very satisfactory and reasonable so very good. I find that my website work perfectly it loads fast and sufficient. I am really lucky with spiral I would recommend them to anybody so overall I am pleased

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Ronan Quinn 27 Jan 14

I just have to leave this review. I opened a support ticket today, not only was it dealt with almost intermediately but i received a follow up call within minutes which talked me through lots of settings.

In the end we ran out of time and Eric ended up ringing me back from his own home 3 hours later to finish checking all settings for me through screen sharing.

I must say through the earlier phone call i was minding our baby and Eric was extremely patient as he had to wait several times for me to tend to the baby. To be honest you would only get that service off a family member normally. Spirals customer support is worth the price alone ! Thank You, Ronan

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Lida Hertel 7 Nov 13

I moved hosting from another provider after having numerous issues. I am very non technical and the thoughts of changing and perhaps messing things up worried me.

From the first contact with the sales team, through to the technical support who done literally everything for me I cannot say enough about the service for moving.

Thanks,

Lida Hertelova

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John Walsh 22 Oct 13

A team of highly available and dependable hosting specialists.

The core strength of Spiral Hosting is their support levels, followed closely by their uptime record.

For any of our work and for our clients, I always use / recommend Spiral Hosting.

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NIall Flynn 22 Oct 13

Fantastic company, really helpful for everything, hosting is rock solid perfect for WordPress.

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Clare Flynn 22 Oct 13

After some issues with previous hosting providers on numerous sites, I now recommend Spiral to everyone on all new projects. They have been excellent across the board - value for money, great customer service, quick response time and I've had no issues whatsoever with the services provided.

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Cheryl McClure 16 Sep 13

I have been using Spiral Hosting ever since they merged with Eideashop. I couldn't be happier with their support for my questions and service for helping me with anything that might come us. They are always there for you within minutes and are very patient if I do not understand some technicalities.

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Martin Evans 15 Mar 13

I have dealt with spiral hosting for several years now. They are extremely customer focused and have a unique talent in assisting those who are not technically minded. If you are a novice webmaster or an award winning web site designer, spiral are definitely the ideal hosting partner for you.

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John Flannery 10 Dec 12

Excellent support from extremely helpful staff. Very good response from site. Delighted with the service we have

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Ciara Ni hAimheargain 9 Oct 12

I wanted to thank the team for their support and patience! I'm very new to hosting and domains etc and the support was most welcome and made the process so much easier. Follow up emails and calls were helpful and prompt and everything I needed to know was explained in a professional, polite and simple manner. Keep up the good work! Thanks and regards..Ciara Ni hAimheargain

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Eddie Wall 1 Oct 12

I have been with Spiral hosting for many years... I would not hesitate in recommending them. My initial setup was painless, they could not have been more helpful. Service and support is the best I have ever seen in ANY business. Always quick to respond, always available... to the tools and services on offer satisfy every requiremnt that I have. I would not consider moving anywhere else.

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Damien Glancy 15 Mar 12

Spiralhost are truly a great (Irish) hosting company. They are the kind of hosting company you would like to run yourself. Prices are really well priced and uptime for me has been 100% over the past 240 days - so don't judge reliability from the price tag - there is no correlation!

I use their new Cloud VPS offering and not their cPanel.

One thing that I do miss is that currently you have to raise a support request (always dealt with very promptly) to get DNS changes made to your domain -- but I understand they have a self-service option in development. Its been a while since I needed to make DNS changes, so that may even be already in place.

Speed, pricing, support responsiveness, uptime. Over the past 200+ days, I found Spiralhosting has offered me everything I needed from a host.

Highly recommended.

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Mark Gallagher 26 Jan 12

Have been with Spiral Hosting since mid 2010 after having problems with my old host. Before I had even signed up with them they were the most helpful hosting company I had come across, all my questions were answered quickly and by people who knew what they were talking about. Ever since any problems I have had have been sorted quickly and efficiently any time of the day or night. I would highly recommend them and couldn't be happier with the service I receive from them.

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Michael Casement 20 Sep 11

We migrated the hosting division of our business to Spiral Hosting in early 2010 and now operate as a reseller and what a great decision it was! Spiral Hosting has provided amazing customer support for our clients since the move - the performance of their servers is also extremly impressive and we no longer have to worry about issues like security as they take care of all that!

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