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ThePrimeHost

ThePrimeHost specializes in cPanel Web Hosting, cPanel Reseller Hosting, cPanel VPS Hosting and cPanel Dedicated Servers. ThePrimeHost hosting plans are great for both beginners and experienced users. Backed by ThePrimeHost Money Back Guarantee, 24/7 Support and industry history (since 2001) ThePrimeHost has the right plans for most individuals and businesses.

Texas, USA.

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Hosting Reviews for ThePrimeHost

Robert SC 16 Feb 16

After signing up for a reseller account, I waited for 7 HOURS and nothing. I sent an email to billing and waited more than 3 hours and nothing. Bill phone support is doesn't exist. These guys suck.

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Brian S. 3 Feb 15

All my hosted sites are down this happened about 140 days ago and it took four days for them to restore from back up. Here we are again with it being down and we are waiting another who knows how many days. It has been over 24 hours now and still everything is down. I will be moving soon. It's a pain to move which is why I haven't done it yet.

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Richard 14 Sep 12

I've been with this ThePrimeHost for two years now. Prior to them, I was with two other companies that were just horrible. Their support is very good and I'm now on a server that is very reliable. I did experience a couple of months equipment failures, (so they say), and they got that corrected.

I do want to mention though a couple of things that I consider a little deceiving although this may be common practice in this business. If you look at any performance histories referencing their uptime, they are not indicative of the server you'll be hosting on. TPH shows uptime as 100% all the time, but it shows this to 'unsuspecting', (myself included), shoppers. Even when my sites were down for hours at a time, TPH still shows 100%. Also, when you do contact their support, you get a very fast response but it's some kind of an answering service - not from someone who can actually resolve problems. They respond that someone will get to you as soon as possible.

Don't let these points be a deterrent. I'm still VERY satisfied!

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Mike 16 Oct 11

I purchased a VPS from theprimehost about about a month ago, and i couldn't be happier. I never have had any downtime, their servers are fast, and support is excellent!

Any question, or issue I had was responded to in about 20 minutes, and they provided updates every step of the way. I would recommend them to anyone looking for a VPS their prices are very competitive, fully managed, and with Fee cPanel. They been around since 2001 according to their website and they really seem to care about their customers.

Looking forward to staying with theprimehost keep up the good work guys!

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