RSS

InterServer Completes Construction of New 6,000 Sq. Ft. Datacenter

Thu, 15th March 2007, 04:04

SECAUCUS, N.J. (3/15/2007) – InterServer, Inc. (http://www.interserver.net), a New Jersey based web solutions provider, announced today it has completed its new 6,000 sq. ft. Secaucus, N.J. datacenter after nearly a year of planning, construction and development of the facility.

The new datacenter, housed in a separate portion of the same building as the company’s primary datacenter, will provide vital capacity for additional servers and networking equipment, in addition to 2,000 sq. ft. of additional office space. InterServer had initially investigated an array of other locations to house the new facility but ultimately felt expansion within the same building would maximize efficiency for the network operations team.

Both facilities are powered independently by diesel generators and each benefit from access to an extensive network backbone throughout New York City, Northern New Jersey and London with public peering at NYIIX, PAIX NYC and LINX. The new facility is powered by dual Cisco 6509 SUP720 routers and features a biometric-entry security system and raised flooring to maximize airflow.

“Our new datacenter facility provides us with an important opportunity to expand and further develop our web services, as well as provide more capacity for growth for our customers. In the past several years, we have been limited by a lack of physical space in our facilities, and that has created unique challenges for our team,” said InterServer Chief Technical Officer John Quaglieri. “I am looking forward to begin provisioning this new state of the art facility, and am confident our customers will appreciate the redundancy and scalability we have incorporated into the design of this datacenter.”

Existing customers with servers housed in the company’s other two datacenters will be unaffected and not required to move to the new facility. New orders, however, will be fulfilled in the newly constructed datacenter.

For more information about InterSever, please visit http://www.interserver.net.

About InterServer, Inc.
InterServer, Inc. is a privately held web solutions provider operating since April 1999. Located in Secaucus, N.J., the company’s datacenter is less than 12 miles from New York City and Newark, New Jersey, and contains more than 1200 servers. InterServer’s network is powered by Juniper M40 and M5 series routers connected to the Internet by three diverse fiber paths to New York City and Washington DC.

SupportPRO Introduces SupportDesk 3.0

Mon, 12th March 2007, 11:01

CHICAGO, IL. (March 12, 2007)—SupportPRO (http://www.SupportPRO.com), a provider of outsourced, transparent customer support solutions, today introduced SupportPRO SupportDesk 3.0, an open source helpdesk application providing customer inquiry management for Web hosting and other online businesses.

The software allows customer support professionals in a range of online service industries to manage large volumes of support tickets in a short period of time, due to its intuitive and fast-loading interface.

“SupportPRO SupportDesk was developed with the insight we have gained by providing outsourced transparent technical support to Web hosting and Internet Service Providers for the past four years,” said Aji Abraham, SupportPRO CEO. “Ultimately, we know what works and what does not, and this software is quite reflective of that.”

SupportPRO SupportDesk 3.0 features an AJAX-powered interface, improved security tools, Message Rules, POP3 support and bolstered Spam Filters. It also includes an Application Programming Interface (API) to interface with existing support and customer management systems, and a Mass User Import tool so organizations can migrate from other solutions.

New users may try the software, unrestricted, for two months free of charge. Paid licenses are available at the one-time cost of $99.95, and existing SupportPRO SupportDesk 2.0 users will be able to upgrade free of charge.

To learn more about SupportPRO SupportDesk 3.0, please visit http://www.SupportPRO.net.

To learn more about SupportPRO, please visit http://www.SupportPRO.com.

About SupportPRO SupportDesk
SupportPRO SupportDesk is an integrated helpdesk system for managing customer inquiries in a Web hosting or online service business environment. The software features an array of tools clustered around the ticket management system, including a knowledgebase, reminder system, and integrated emailing.

About SupportPRO Services
In business since 2003, SupportPRO is a leading provider of outsourced, transparent customer support services for Web hosting and Internet Service Providers. The company responds to support inquiries 24 hours a day, 7 days a week on behalf of its clients, and employs RHCE & MCSE Certified Engineers.

Appliedi.Net Offers Virtual Private Servers Powered by SWSoft Virtuozzo

Mon, 12th March 2007, 11:31

BOCA RATON, Fla., March 12, 2007—Applied Innovations (http://www.appliedi.net), a Microsoft Gold Certified web hosting provider specializing in Windows-based Hosting solutions, today introduced Windows Virtual Private Server (VPS) hosting powered by SWsoft Virtuozzo virtualization software and Microsoft Windows Server 2003.

The new Windows VPS hosting plans start at $39.95/monthly and include up to 20 GB of storage space, 1GB of dedicated memory and 1000GB of monthly transfer. As a special promotion, plans will include—at no additional charge—a SmarterTools Bundle featuring SmarterMail 4.0, Smarterstats, and Smarterticket as well as a SWsoft Plesk Unlimited Domain license including Plesk Power Pack, a combined value of over $1100.

“Virtual Private Servers represent the next evolution of shared hosting and we find it very important to continually enhance our services to meet the ever increasing needs of our clients, especially growing businesses, developers and resellers,” said Jess Coburn, CEO, Applied Innovations.

“SWsoft Virtuozzo enables leading hosting providers such as Applied Innovations to create multiple virtual environments on a standalone server, making the most efficient use of hardware, software and other resources,” said Kurt Daniel, vice president of marketing and alliances, SWsoft. “With a complete set of management tools, real-time resource allocation and unmatched performance, Virtuozzo is the only virtualization solution appropriate for hosting.”

Applied Innovations’ VPS plans include the ability to host on a private label basis, so hosted accounts are not exposed to the Applied Innovations brand. Additionally, developers have full remote access to their Windows VPS, so they may tweak server configuration settings to better test and deploy their web applications.

The company designed its VPS hosting to do more than solely bridge the gap between shared and dedicated hosting. By leveraging Virtuozzo, customers hosted on Windows virtual private servers will be able to scale, if needed, from a VPS plan to a dynamic dedicated server with near-zero downtime and absolutely no configuration changes.

For more information about Applied Innovations Virtual Private Server hosting, please visit http://www.appliedi.net/vps-hosting.

About SWsoft Virtuozzo
SWsoft Virtuozzo (http://www.swsoft.com/en/products/virtuozzo) is the leading virtualization solution for hosting providers. Virtuozzo operating system virtualization software uses patented technology to create multiple, isolated virtual environments—or virtual private servers—on a single physical server and operating system, making the most efficient use of hardware, software and other resources.

About Applied Innovations
Based in Boca Raton, Florida, Applied Innovations (http://www.appliedi.net) is a Microsoft Gold Certified Web hosting provider specializing in Windows Web hosting. Since 1999, Applied Innovations has hosted thousands of domains for small to medium sized businesses internationally, offering world-class service and support at competitive and economical rates.

Judge signs Registerfly's Death Certificate

Sat, 10th March 2007, 15:32

Judge signs Registerfly's Death Certificate

Former CEO of Registerfly, Kevin Medina has regained control of the domain name registration provider. Less than a week remains before ICANN intends on terminating their registrar status.

In a stunning move, a U.S. District Court Judge on March 8th handed over Registerfly to Kevin Medina, the previous CEO who was in control when the company began to waiver. The previous CEO, John Naruszewicz who had ousted Medina out of the company along with another partner was surprised by the decision. There are no plans to appeal the decision he says, "We lost and it's all over," he says. "The company will implode in days and 1 million domain names are going to be lost. It's a damned shame."

Just 48 hours earlier John had posted a longwinded apology on Registerfly.com. The apology included some slight assurance that the registrar would make it out of the turmoil and address any issues that were outstanding.

In a suit filed Feb. 12, Naruszewicz alleged that Medina had been stealing money from the company since the middle of last year to fund two Cadillac Escalades, a penthouse apartment in Miami's South Beach, an escort service, and liposuction. Medina denies the allegations and felt the Judge's decision was pleasing. "This decision puts me back in the driver's seat," he said. "I believe I have built a lot of customers that will weather the storm."

With just four days remaining to straighten out all of the outstanding issues before ICANN terminates their registrar accreditation the fate of the company is bleak.

eNom Severs Registerfly's service

Fri, 9th February 2007, 21:14

As of February 6, 2007, eNom, Inc. terminated RegisterFly, Inc. as an eNom reseller. RegisterFly will continue to have reseller access for 30 days to resolve any outstanding issues. There are over 2 million domains registered through RegisterFly however no information on the exact amount effected by this notice.

Over the last year, eNom has become aware of an increasing number of complaints from dissatisfied RegisterFly customers. eNom recently sent out an offer to the RegisterFly clients offering them assistance in transferring their services directly to eNom at RegisterFly pricing.

eNom is one of the leading provider's of domain name registration on the internet with over 9 million domains under their control.

1&1 unveils new datacenter

Fri, 2nd February 2007, 19:48

Earlier this week 1&1 Internet, Inc. (1&1) announced a new datacenter facility in Lenexa, Kansas. The new state-of-the-art facility will allow 1&1 to offer low latency connections for the North American contintent.

The center also has excellent fiber-optic connectivity to several ISPs, high redundant capacity and is capable of routing thousands of Terabytes per month without any data jams.

The 1&1 datacenter’s connectivity and security capacities make it possible for the company to unveil it's new dedicated and VPS line and grow past its current 38,000 global servers. “Since 1&1 sold out servers in October 2006, this new line of servers is a welcome and much requested addition,” said Andreas Gauger,  Chairman, 1&1 Internet.

1&1 Internet Inc. is a subsidiary of United Internet, a profitable public company with 6,000 employees and a market cap of $4 billion. 1&1 was established in 1992 and hosts more than 7 million domain names, while more than 38,000 servers run on the company’s five state-of-the-art data centers.

Softlayer launches new datacenter

Sun, 28th January 2007, 02:38

Earlier this week SoftLayer Technologies announced the addition of a new datacenter designed to create maximum automation, efficiency and control in all facets of the outsourced environment. With over 500 watts per square foot and several hundred tons of cooling capacity, the new facility is created for mass deployment of infrastructure with a power rating of 12kW per rack. "Traditionally, legacy facilities average 80 to 100 watts per foot and are designed for 2kW per rack," said Lance Crosby, President and CEO of SoftLayer. "Our new facility was engineered for mass scale hosting that includes a very dense server installation."

According to Mr. Crosby, extensive design and engineering expertise went into the planning and build out of the new datacenter. "This system has been thought out, tested and retested by some of the greatest minds in the business," he said. "We want to consistently provide our customers with the best in quality and service."

Phase One of the new datacenter went online with 5,000 square feet of usable datacenter space able to house over 12,000 servers. The datacenter has a long-term capacity of over 50,000 servers in a footprint of 20,000 square feet.

Sam Fleitman, COO of SoftLayer believes that creating new generation datacenters is a necessity. "The rising challenges of the new Web 2.0 movement, virtualization, and grid technologies include keeping up with network and infrastructure requirements," he said. "Servers are smaller, faster, and hotter; SoftLayer is responding by focusing on lower voltage processors, high efficiency power supplies, and increased circulation and cooling to maximize the density of datacenter resources."

Mr. Crosby concluded, "Our goal is to stop server sprawl, wasted space and power and bring the datacenter back inline with the present and future needs of our customers. We don't waste time, money or resources and therefore, our customers don't either."

GoDaddy Suspends Domains on Request

Fri, 26th January 2007, 20:16

In what is widely being touted as a massive over-reaction, GoDaddy suspended one of their client's domains earlier this week - Fyodor Vaskovich awoke on Wednesday with his domain suspended entirely without warning. Fyodor, creator of the popular NMAP security scanner was surprised to find his site completely down as a result of the suspension.

The domain in question - seclists.org - is a popular mailing list archive site that hosts over 250,000 pages of content. GoDaddy received demands from MySpace to remove the content due to several of the pages containing user account details for MySpace. GoDaddy promptly complied - and removed access to the domain.

Fyodor posted a lengthy statement regarding the situation on the site after it returned to service:

"I called GoDaddy several times, and all three support people I spoke with said that the abuse department doesn't take calls. They said I had email abuse@godaddy.com (which I had already done 3 times) and that I could then expect a response "within 1 or two business days". Given that tens of thousands of people use SecLists.Org every day, I didn't take that well."

GoDaddy which claims to have more than 17.3 million domains under it's management, states that it holds it's self-proclaimed #1 spot by "delivering the highest quality customer service, and by always appreciating and listening to its customers!" ... (!).

1&1 week-long mail server issues

Mon, 22nd January 2007, 03:23

1&1 recently endured a week long mail server issue as a result of an "important update" to their mail server software.

1&1 states that no e-mail has been lost however there will be continued delays in service. A representative from the company stated there are millions of queued messages awaiting their systems to process.

The maintenance was entirely planned according to Press Chief Richard Stevenson, although there doesn't appear to have been any announcements regarding it made on their site. A large number of the 1&1 clientbase appears to have been affected by the issue. Both their SMTP and POP3 services were also down throughout the situation.

1&1 offers a complete range of web services from shared hosting to dedicated. Their guarantee is the highest product quality, top security and "unshakeable reliability".

SoftLayer Upgrades Network

Thu, 18th January 2007, 04:30

Earlier this week SoftLayer announced a multi-million dollar core network upgrade. The upgrade has taken place on two of their backbone providers, Verio and Internap.

Multiple 10-gigabit connections from each of the carriers have been upgraded and additional upgrades for the remainder of their network are planned for the first quarter of this year.

According to the President and CEO of SoftLayer, the growth of voice-over-IP telephony, large scale gaming, and streaming video have driven the need for this upgrade. “The rise of these content platforms has led to a decrease in the packet size of information transmission and therefore has decreased the capabilities of today’s legacy Internet routing equipment,” he said. “How providers choose to meet this challenge will be key.”

SoftLayer was originally started in June of 2005 was formed to deliver low cost next generation on-demand hosting services for small to medium sized businesses. The company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability.

Hostjury: New features & details

Sat, 13th January 2007, 15:26

I'd just like to take a few moments to discuss the upcoming features of hostjury & some of our past success with the site.

Hostjury was created in early 2006 to help fill a void in the webhosting industry.
The void was an unbiased webhosting review site that wasn't entirely filled
with advertisements, affiliate ranked items & biased articles.

As both an avid consumer & provider in the industry, I myself was always frequently traveling throughout the web looking for reviews & news regarding webhosting companies.

Each time that I had to select a new provider I had to spend days researching one. Without a central location to find all sorts of information I had to resort to utilizing search engines & forums. Rather than the ability to use one single place to obtain all of the details necessary to choose a provider.

Development began and here we are. Thousands of visitors later and Hostjury is on the verge of launching several features that will change the way information travels within the web hosting industry.

Our upcoming features & changes:

Review Editing

Available shortly all web hosting reviews will allow the original poster to make changes.
In the event that your hosting provider has improved, resolved a situation or even went down the tube: You'll be able to let everyone know.

Host profiles & review response system

All webhosting providers listed at Hostjury will soon have the ability to add web hosting coupons, sales & additional product information.

 

Providers will even have the opportunity to respond to existing reviews. Companies will have the ability to make 'web hosting offers' built specifically for Hostjury visitors on both our forums and in their profiles.

Hostjury was built to help both the provider & consumer.

New contests!

Hostjury will soon be launching several new contests. We hope to help give away reviewers several thousand dollars in web hosting related products this year alone. We also plan on launching several contests designed specifically for web hosting companies. Prizes will be included but not limited to advertising on hostjury as well as server discounts, web design and many other awesome prizes.

Web hosting interviews & other information

We'd like to make Hostjury one of the best sources of information, news, reviews & interviews. Soon we'll be launching several new articles, interviews (with both web hosting providers & clients!) & industry news. We're currently seeking out some new providers to review so if you would like your company showcased here on Hostjury be sure to send us a quick e-mail to feedback@hostjury.com

We'd love to hear from you!

If you have any further ideas that you would like to see put in action or would like to partake in our interviews don't hesitate to contact us. Let's build an excellent site & community together!

Hostjury launches new blog & features

Wed, 10th January 2007, 04:30

Hostjury launches new blog!

We've recently launched a new blog here on Hostjury. We plan to announce web hosting news, changes and articles on the hostjury blog.

With the new system we plan to help give you additional insight into the web hosting industry. Additional knowledge that will allow you to function better as a web hosting consumer or provider.

We appreciate your feeback via comments on this news item.
Welcome to the new year!