Nexcess: Magento, WordPress, & ExpressionEngine Hosting

Mon, 9th February 2015, 21:51

Nexcess is a Michigan-based web hosting provider known for their enterprise eCommerce hosting solutions. A leader in Magento, WordPress, and ExpressionEngine hosting, Nexcess has experienced consistent growth since its early days as a 2 man outfit working out of a small garage. So while a garage could be arguably considered luxurious surroundings compared to many a humble starts of the era, these guys were running a ‘data center’.

Today the company's in-house team of web hosting experts currently provide hosting services from two wholly owned data centers in Southfield and Dearborn, Michigan, in addition to international operations based in the UK and Australia.

A random quote from the web

Nexcess' rapid growth over the past five years is a testament to the company's single minded focus on providing the fastest web hosting with the best support. A commitment to iteration and innovation allows Nexcess to offer a performance-optimized platform uniquely suited to hosting WordPress and Magento sites of all sizes.

Founded: Co- Founded in 2000 by Chris Wells, President and CEO of Nexcess and Paul Oehler.
Type: Privately Held
Company Size: Less than 50 and growing
Headquarters: Southfield , Michigan USA


Brands & Acquisitions




Magento, WordPress, ExpressionEngine, and vBulletin Hosting

Nexcess offers a full product range for Shared Hosting, Reseller Hosting, Dedicated Servers, Enterprise Hosting, and Michigan Colocation. Additional Services include Content Delivery Network, SSL Certificates, and Domain Registration.


Hosting Solutions

Shared Hosting (4 levels of plans)
Shared Web hosting plans comes with everything you need to host a website, including email accounts, FTP accounts, access logs, a control panel, and first-class, in-house support. All shared hosting plans are available on a monthly, quarterly, semi-annual, or annual basis. The longer the term, the more you save.

Magento E-Commerce Hosting (4 Levels of plans)
Cutting-edge Magento Secure Isolated Platforms (SIP) provides reliable, secure, and high-performance hosting for the popular Magento eCommerce platform. Each SIP includes everything you need to operate one or more Magento-based online stores. Optimized hardware and software for superior reliability and speed. Hosting options in the U.S., U.K. and Australia are available”
All Plans Include:
PCI Compliant Environment / 24/7 support / Level 3 Server Management / FREE Setup / FREE Migration / R1Soft File backups / PHP-FPM / SSH access / APC / Percona Server / Nightly Database backups.

Magento Enterprise Hosting (4 levels of plans)
Magento Enterprise Clusters are built for performance. Cluster solutions use the latest security and performance enhancements wrapped into a stable and scalable platform. Each cluster solution is custom built and optimized for Magento and includes access to Nexcess Content Delivery Network. Hosting options in the U.S., U.K. and Australia are available.

WordPress Enterprise Hosting (3 levels of plans)
WordPress cluster solutions are custom built to scale and include performance and security optimizations specifically for WordPress. Each WordPress cluster includes access to the Nexcess Content Delivery Network (CDN) for faster page loads and better Search Engine Optimization.

WordPress Hosting (3 levels of plans)
WordPress Hosting plans have the power, scalability, and security needed to run any WordPress blog. Each WordPress Optimized Blog Platform (WP-OBP) includes WordPress-specific software and hardware optimizations. Currently offering WordPress Hosting in the U.S., U.K. and Australia.

ExpressionEngine Hosting (4 Levels of plans)
ExpressionEngine hosting packages are finely tuned to provide you with a high performance publishing platform. Each ExpressionEngine Platform (EEP) is scalable and secure. We currently offer ExpressionEngine hosting in the U.S., U.K. and Australia

Clustered Servers (3 plans levels)
A cluster of dedicated servers can keep extremely high-traffic websites online and responsive. The numerous web servers within the cluster work together to handle the incoming traffic, and you can add new servers as your traffic increases. Server cluster plans include one DB/file server that provides file storage and database services for the cluster. The plan also include one or more web nodes that act as the “face” to your website visitors. Inbound traffic is split among these web node servers, ensuring your site stays online and accessible. This offers offers an ideal solution to large-scale websites built with Joomla, Drupal, or basic HTML

Reseller Hosting (4 levels of plans)
Reseller hosting plans give you the flexibility of providing Web hosting services to your own clients. You can also host multiple websites and allow different users to administer each.


Unlimited and Limits in the Terms of Service (ToS)

Hosting Plans appear to come with preset terms and limits. Other terms and stipulations outlined in the ToS appear to be standard generic stuff which, at least at the time of writing, shouldn’t shock the average individual. And yes, you should read the ToS in its entirety prior to purchasing a service.


Service Level Agreement (SLA)

Nexcess will provide a minimum 100% uninterrupted transit to the Internet (as measured on a monthly basis) as well as 100% uninterrupted electricity. Nexcess will do its best to make hardware replacements on all dedicated and co-located systems, but cannot make any guarantees in regards to co-located equipment.

Should transit to the Internet or electricity become unavailable for a cumulative period up to 15 minutes beyond the 100% minimum in any month of service, the Customer can receive a credit equivalent to 5% of the Customer’s recurring monthly fees for that month for every additional 15 minutes the network or power is unavailable. All credit calculations will be based on unavailability in 15 minute increments. Outages may not be combined to fulfill the 15 minute minimum.

To claim a credit the Customer shall follow the Approved Procedure within seven (7) days of the end of the Claimed Outage.


Acceptable Use Policy (AuP)

Again everyone should read that fine print themselves but it would appear on a glance that Nexcess AuP is generic in nature and pretty much constitutes the same jargon found in the AuP of countless other web hosting firm. Nothing shocking!


Additional Information & Features

Domain Whois: Privacy is NOT enabled and contact information is readily available.

Site Migration: Migration service provides free migrations from your current hosting service. You can be sure that our expert staff will perform the migration with great care and precision, no matter what control panel or account access you have on your old host.

Guarantee: Nexcess offers a thirty (30) day money back guarantee on all shared, reseller and shared Magento hosting services. All other services, including, but not limited to: setup fees, secure socket layer (SSL) certificates, dedicated servers, clustered services and domain registration services are non-refundable at any time. In order to request a refund, Customer must submit a termination notice as described in this TOS above within thirty (30) days of your first invoice date AND Customer must open a ticket with the billing department requesting a refund.

Control Panel: The InterWorx control panel was created by the Nexcess founders and is now used by numerous hosting companies.

Script Installer: Control panel uses the one click installer SimpleScripts.

Customer Support: 24/7 tech support by email/telephone.

Eco-Conscious Green Meter: No grandstanding or tooting the greenhorn on Google.

Payment Options: Nexcess accepts PayPal and Credit Card but you could also pay by Check or money order using snail mail.

Loyalty Plan: Does not appear to be beyond the standard discount for paying annually rather than monthly.

Community: Nexcess has a very comprehensive knowledgebase and article wiki as well as an active company blog. Nexcess is well known for its support of Wordpress, Magento, and ExpressionEngine community having sponsored events worldwide.

On Twitter: @nexcess

Nexcess web hosting reviews:


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