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Vizaweb

Founded in 2002, Vizaweb is proud to be a hosting provider for thousands of customers, ranging from personal homepages to corporate websites. Our goal is to continue our strong tradition of reliable service, while keeping our prices at industry lows, and adding cutting edge features.

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Hosting Reviews for Vizaweb

Madam Stan - Ant Lib Online 16 Dec 09

DO NOT GIVE VIZAWEB ANY MONEY!!!!

After being with them since 2005 and seeing their hosting services go steadily down the pan, migrated our website to a new host this summer.

Website down for MONTHS at a time throughout 2008-2009. Zero customer support and a complete rip-off. How this company has the nerve to continue to fleece innocent customers beggers belief.

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Pauline 10 Dec 09

I started with Vizaweb in 2003 since they were one of the few companies that offer such an affordable hosting plan. Their support team was also adequate but it has deteriorated over the past year. My domain was down for two months in the summer (July and August). I never received an explanation for the downtime, and no replies to my 8+ support tickets. My domain is yet down again with the "bill overdue" message when my domain does not expire for another 3 weeks; Vizaweb is also down. All I want is my domain to be back online for a few more days so I can create back-up files.

DO NOT go with Vizaweb.

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Rafael Mejia 12 Nov 09

Well, i've been trying to get rid of them for long time, but it;s been impossible for me to get my domains back (the ones registered with them). But last October 2009 they make their biggest mistakes/actions/ Illegal moves: They charged me a full year!! without my Permission although they owe us 6 month Credit. we DO NOT allowed their system to automatically renew, but they did charged us US$240.00 and we have placed 5 charge back and they do not answer. GET AWAY FROM THIS (COMPANY ?) Our website -again for the 15th time- is down, and even vizaweb.com is out. I want my money!!!

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joshua b 30 Oct 09

A few months back my website stopped loading. I still had 4 months left on my contract with Vizaweb and they will not answer a single email out of the 10+ I have sent. Their phone number is out of service and their live chat support has NEVER been online since the feature was offered. What do you do? I have tons of information I'd like to transfer to GoDaddy.com BUT I cannot get a hold of anyone at Vizaweb to get my stuff back. What gives? Can we sue? Thanks.

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Justin Despot 9 Aug 09

Visaweb refused to respond to our domain renewal requests and and we have now lost 4 years of programing, networks and email. All thier contacts are bogus.

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Kevin 21 Nov 08

I have used Vizaweb for several years and they have been going downhill ever since I signed up with them. At first their support department was very helpful, but now it takes days (if ever) to get a reply back from them, and they are not very helpful, usually just a two or three word reply.

Now my site has been down for three days... I cannot get a reply from anyone associated with them. The DNS doesn't resolve to my site or to they main page. Who knows what business I have lost because of another unexplained outage. Hopefully this time they'll come back long enough for me to get my files and attempt to transfer my domain to another hosting service. Kinda doubt it though.

I first chose them because of the price and features, but after the steady downward spiral I realize that you do really get what you pay for. As per their TOS I should be entitled to at least 3 months free after these outages, but so far have yet to get an answer to that either from them...

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Graham Burnette 20 Nov 08

I have used Vizaweb for hosting a family web site and email for several years. Now, they seem to have simply gone out of business. DNS no longer resolves for my domain or even for the Vizaweb.com domain.

I cannot get my files, my emails bounce to the sender, and I cannot even transfer my domain to another host because Vizaweb is not there to approve the transfer.

This is highly frustrating. I chose them because they were inexpensive and because Leo Laporte recommended them. Now I know better than to buy cheap or trust the companies that he recommends.

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brandon 17 Aug 08

WTF**** is wrong with this company do your self a favor and avoid this host like the plague! nothing has gone right with this "company" if they even exist.and their support dept has dissapeared. the last thing i wanna do when hosting with a company is take legal action. seems the only way to deal with vizaweb.com their services failed since the get go.

as a webhost vizaweb is an EPIC FAIL!

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Andy Froncioni 11 Aug 08

VizaWeb has become an uncooperative registrar for several of my hosts. I have informed ICANN. They have ignored my requests to change admin and technical contact info and don't provide any other way to do it.

DON'T TRUST THESE GUYS -- YOU'LL NEVER HEAR FROM THEM AND THEY WILL HOLD YOUR DOMAINS HOSTAGE!!

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Eddie 21 Jun 08

I have several mixed opinions about Viza Web Hosting.

I have had (and still have) Viza Web hosting for two of my websites. First of all, they are a reliable hosting company and once even hosted the website for Leo Laporte (famous tech guy from Tech TV and now a show in Canada).

Viza Web went in over their head and got too big too fast. For a while, more and more problems occurred and more and more websites started to experience problems and downtime's started to increase.

I just renewed my account with Viza Web and I will tell you why; the features. I don't know how others can say Viza Web does not have good features. Apache server with PHP 5, even has PEAR pre-installed on the server with several other PHP framework scripts to use on your site. On top of that, they have remote MYSQL access.

Two monthes ago, I was experiencing problems with the mysql database I use on my site. I finally fought with them over it and they have fixed the problem. If you threaten to leave them and argue that their service should be better, your site will stay up and problems shouldn't persist.

Overall, if your a techy and like the newest things available on servers for a low price, you can't go wrong. However, if your hosting a high end website or you want something simple, there are better host to go to.

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Mike 19 May 08

I have had multiple sites with Vizaweb. I have given them many chances to rectify their problems but it seems there is more than just the usual small business pains. Between the inept support staff, lack of any urgency when things go down, and then obviously having sites and servers down for days…they have singled turned a patient customer into an advocate against Vizaweb.

Several sites seem to be down and have been for days…

Vizaweb’s own site seems to be out of license…

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Mark 7 Mar 08

Brent, I also have been having problems and would like to leave.

I've asked 'tech support' to tell me the step necessary to do this but nobody will respond.

On a second note. I've asked about SFTP setup and each time they are wan't my logon and password to 'check things out' are they crazy!!! I'm not giving this info, you either have SFTP support and they say they do in their cpanel or you don't. Why do you need my logon and password.

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Brent 16 Feb 08

I finally am rid of this host. I am so happy. They lost one of my domains I had to get it back. Couldn't get any support to move my domains. Had to get legal actions against Vizaweb to get the information to move them. Site was down half the time and no support from them at all. Try calling there support line if you don't believe me. No refund when I stopped my account with Vizaweb. There forums are filled with pissed off customers and they couldn't care less. Rick Muller could care less about his business and you the customers please find another host you will thank me for it.

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R Rhone 25 Jan 08

Because of the poor support of this company or I should say lack of support, we are contacting the Minnesota Attorney General's Office and reporting the shady business practices. STAY AWAY FROM THIS WEB HOSTING COMPANY!

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Adam 10 Jan 08

Spotty service and outages occur regularly. Not recommended.

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Mike Watkins 10 Jan 08

I'm only posting to let you know that you aren't alone. I've been with vizaweb since back to the Leo Laporte days. This same thing happend last November, (do a search for Vizaweb and u'll see some digg articles related) site blacked out for a few days and then came back up. Only posting in the hopes that the same will happen this time and everyone can at least back up their files and decide what they want to do as well.

It is bad that you can't get support easily. They've always responded to my emails fast but never was phone support a strong option. Having a reseller account was what kept me with them, and they did do the right thing for giving me a discount after the outage so I stayed. This time around, I'm not sure.

I may move my important websites and try out other hosts while leaving my less important stuff there. I haven't decided. Luckily I do have some backups of all my stuff in the event this is the D-day for vizaweb, but for some reason in the back of my head I feel like this is just a repeat of last year and they'll be back up once Rick (the owner) realizes that things are even down.

Anyway. I would suggest current vizaweb users either use one of the digg posts or on here to at least keep in touch in the event any action needs to be taken. I however care more about just getting the sites back up and getting what files I need to possibly transition rather than having to do so.

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DNelson 10 Jan 08

Very Bad Experience. A host of this kind should be illegal. I have a reseller account. How does one get their domains back when the domains are registered with them and they (vizaweb)are no longer online, answering phones or replying to email. Any help would be greatly appreciated.

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Mike Schmidt 10 Jan 08

The packages are cheap and give you the features you need to host a small site. Unfortunately, they've gone black several times and had no support whatsoever. They won't even send email to admin accounts saying, "We're dying, back up your stuff in the next few days." Just black. Can't get my email, can't resolve my website's name. This time, can't even ping the nameservers they use. Even when they are up, the service is spotty. Sometimes your site comes up, sometimes it's really slow. Occassionally, you have to refresh a few times to get the page. I think they have just tried to cut too many costs cramming too many accounts on a machine and pushing the limits until they break too many times. Who knows why they're gone again this year? And will they be back? No way to tell.

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Imran 10 Jan 08

This is our fault to keep relying on them. Same S*** happened last year. We moved all other sites except this one. After charging my cards they disappear. Vizaweb is the most pathetic host I have ever come accross.

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bob 10 Jan 08

HI IM BOB FROM ASKKBEW IVE BEEN WITH RICK MUELLER SINCE 2002 I WAS HIS 6TH CUSTOMER IN 2002 AS OF 410PM CST VIZA WEB WENT DOWN AND THE PHONE WAS DISCONNECTED SO AS OF RIGHT NOW WE NEED TO FIND OUT HOW WE CAN IN ANY RECOVER OUR DATA IF IT CAN BE.

IM SHOCK BECAUSE IVE BEEN WITH RICK SINCE DAY 1 AND TO SEE ALL THESE BAD REVIEWS IS VERY SHOCKING AND RICK YOU OWE ALLOT OF PEOPLE ANSWERS TO WHY THIS HAPPEN AND AS A FRIEND IF YOU RAN YOU KNOW MANY ARE GOING SUE.

AS OF10:12PM ITS STILL DOWN AND THE PHONES ARE STILL DISCOUNTED.

THIS IS A SAD DAY IN HOSTING ACROSS AMERICA.

BEST REGARDS BEW

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Larry Kay 2 Dec 07

Downtime... and more downtime. Discovered it was down 5 hours ago and actually found a vizaweb site this time it was down, last time they disappeared for a few weeks. Tech support actually answered me this time 4 hours ago and issue still not resolved. Oh well .... at least they don't bombard you with adds and pay to do this like bravenet

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JasonW 14 Jan 07

Reliability is poor. Customer support has been non existent since Dec 10, 2006. Features are standard compared to other hosts. I wouldn't use VizaWeb if they payed my. Choose any other host over VizaWeb.

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jose 10 Jan 07

Vizaweb is the worst host. Please be careful. I am interested in taking legal action. Does anyone know of a good lawyer?

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Ross 13 Nov 06

I have 4 sites with them, 2 years ago great. NOw I just find them a constant worry to be anywhere near them

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Unhappy 10 Nov 06

That is way I left Vizaweb a few months ago and went with Statlogic.

I have not been down more that a few hours at first and that was because of storms!

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Energy Company 10 Nov 06

Visaweb hosting is crashed and has not taken phone calls for at least three days as of 11/08/06. Our firm will seek immedate legal action against Visaweb and its owners indidivually for all damages resulting form this negelegence unless they release our domain name immedately. I hope they get the message!

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Dexter 11 Sep 06

NOT ONLY ARE THEY DOWN, MY SITE IS

DOWN, AND THEY NO LONGER SEEM TO HAVE A SITE. THEY

WILL BE HEARING FROM MY FIRM SOON ENOUGH.

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Mr. Bananas 10 Sep 06

Vizaweb at one time was great. They have since gone downhill, in fact they have attained pathetic status. Customer support does not exist, but then either do they right now, DOWN AGAIN!!

Now you know why the prices are decent, they are rarley up

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pantyholic 9 Aug 06

Host is a con artist. They sucker you in with a great packages and promises, and even throw in a free domain name.

Here's the crunch........

Massive downtime

Lame excuses

Hollow promises of future upgrades.

In the end you want to move.

Here's the next crunch.......

They ignore your requests that you want to move, but thats not the worst..

They have your Domain name and they don't give a sh*t because they lied and registered it in their name.

Don't need anymore from me just search Google for Vizaweb Sucks... Over 2000 results ;)

Here's just one

http://www.webhostingjury.com/reviews/Vizaweb

If anyone reads this or any of the other reviews and then uses this Outfit......

I'm sorry but you'll deserve what you will suffer.

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